John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.81

4.8 Rating 1,901 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had bought this as a gift for someone because of the products name. When it arrived, the sticker on the bottom has been cut in to pieces and put back together, eliminating the name of the colour all together which not only defeated the purpose of the gift, but caused unsettlement that it was even the right colour at all. Quite disappointing”

Helpful Report

Posted 6 years ago

Dear Customer, we're sorry that you received your nail polish without the sticker at the bottom. We can reassure you that our warehouse wouldn't have the time to cut stickers, especially at this time of the year. We can replace your nail polish like to like making sure that it has the sticker underneath the bottle. The stickers are small and can sometimes come off in transit. Apologies for this. Please contact us to make sure you're happy with your order. Many thanks for the feedback.

Posted 6 years ago

“Excellent service always.”

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Posted 6 years ago

“Good value and quick delivery-brilliant.”

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Posted 6 years ago

“Fantastic service, quick delivery.”

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Posted 6 years ago

“Lovely service, thank you. X”

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Posted 6 years ago

“A wide product range and efficient service.”

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Posted 6 years ago

“Speedy and efficient service, received order within three days. Many thanks”

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Posted 6 years ago

“Unfortunately I never received the order items.... I am not sure if it was a mistake either made by the store or delivering the package.”

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Posted 6 years ago

Dear Customer, We're sorry to hear that you have not yet received your parcel. We shipped your order in less than 10 hours of being placed back in OCT 2019 - We have not heard from you about this matter until this review. Customer care will contact you on Monday. We will track your parcel and see if we need to send a replacement even though 3 months have passed. Many thanks for your feedback.

Posted 6 years ago

“Prompt and accurate”

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Posted 6 years ago

“Very good and fast service. And great product!”

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Posted 6 years ago

“Really pleased with the service. Easy to order, a wide range of products, free samples and free postage. Emails kept me updated and the goods arrived promptly. I would recommend.”

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Posted 6 years ago

“Always fabulous service. I am a regular customer and cannot find fault with them.”

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Posted 6 years ago

“Very pleasant and helpful staff. Order arrived promptly.”

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Posted 6 years ago

“Smooth transaction, really good selection of products and surprisingly super fast delivery, overall really pleased.”

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Posted 6 years ago

“Excellent service and competitive price for my favourite mascara (eye of horus). Three free trial products included too which Is a bonus and nice or be able to choose from a list of products.....although have to say I would not want to pay £1.50 for these which. Is the price if you order more than 3. Would recommend John and Ginger overall”

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Posted 6 years ago

“Great shopping experience, fast delivery and good customer care - will definitely shop again from John and Ginger!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Found by accident searching online for product. Really smooth transaction, secure payment and fast and efficient service. Pleased I took the chance. Much much appreciated.”

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Posted 6 years ago

“Arrived when expected and well packaged at a good price!”

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Posted 6 years ago

“Hard to find product at good price arrived quickly in perfect condition.”

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Posted 6 years ago

John And Ginger is rated 4.8 based on 1,901 reviews