John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea, West Sussex
Rating: 4.81

4.8 Rating 1,858 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,858 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“excellent service will buy from this company again”

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Posted 5 years ago

“Excellent choice of products and prompt delivery. Highly recommended.”

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Posted 5 years ago

“Usually I find the service quick efficient and good value for money. This time however, I ordered 2 of the same products but only one arrived with a note saying that the second product was to follow. I'm still waiting for the second product. Having used John and Ginger for a long time, this is the first time that there's been an issue.”

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Posted 5 years ago

Dear customers, thank you for your feedback. We can see that your order was shipped in two parcels, however if one of them still hasn't arrived then please contact us at customercare@johnandginger.co.uk so that we can track it with Royal Mail to see where it is in their system. We look forward to helping you further.

Posted 5 years ago

“As usual fabulous service. Delivery is super quick. great company.”

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Posted 5 years ago

“Always Excellent Service. This Company are totally reliable and I would recommend strongly. All aspects of shopping with them are excellent including customer service and delivery times.”

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Posted 5 years ago

“Excellent customer service!”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Great service and I was kept informed when the delivery was delayed.”

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Posted 5 years ago

“Amazing website and service! A+.”

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Posted 5 years ago

“Best team ever so helpful posting is really good receive my products always on time reasonable pricing as well”

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Posted 5 years ago

“All perfect!! Definitely recommend!”

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Posted 5 years ago

“Great value and competitive prices and super speedy delivery. I use them regularly. Would definitely recommend them.”

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Posted 5 years ago

“Excellent service items arrived as stated im very happy to order from John and Ginger again Catherine”

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Posted 5 years ago

“Quick delivery of products”

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Posted 5 years ago

“FIRST TIME USING THIS SITE ...EXCELLENT PROMPT SERVICE ARRIVED 2 DATS BEFORE XMAS.”

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Posted 5 years ago

“Veel exclusieve producten en goede service.”

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Posted 5 years ago

“Very pleased with my purchase, quick delivery time”

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Posted 5 years ago

“I had bought this as a gift for someone because of the products name. When it arrived, the sticker on the bottom has been cut in to pieces and put back together, eliminating the name of the colour all together which not only defeated the purpose of the gift, but caused unsettlement that it was even the right colour at all. Quite disappointing”

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Posted 5 years ago

Dear Customer, we're sorry that you received your nail polish without the sticker at the bottom. We can reassure you that our warehouse wouldn't have the time to cut stickers, especially at this time of the year. We can replace your nail polish like to like making sure that it has the sticker underneath the bottle. The stickers are small and can sometimes come off in transit. Apologies for this. Please contact us to make sure you're happy with your order. Many thanks for the feedback.

Posted 5 years ago

“Excellent service always.”

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Posted 5 years ago

“Good value and quick delivery-brilliant.”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,858 reviews