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John And Ginger Reviews

4.8 Rating 1,902 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,902 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

Very efficient service. Never had a problem.
Helpful Report
Posted 5 years ago
Very pleased with my first order
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Posted 5 years ago
Very happy with my first purchase. Fast delivery and great communication. Will buy from John and Ginger again!
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Posted 5 years ago
Very happy with product. Very speedy delivery. Would recommend.
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Posted 5 years ago
Amazing people always professional good advice on what products to use
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Posted 5 years ago
Always very good service, order usually despatched same day and received in post either next day or day after that.
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Posted 5 years ago
Easy to order, speedy delivery. Nice to have had a discount as well.
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Posted 5 years ago
Easy to order, speedy delivery.
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Posted 5 years ago
Always helpful when I call and parcels arrive on time.
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Posted 5 years ago
Consistently excellent service. Totally reliable and good value. Highly recommend and would not shop elsewhere for these purchases. Speedy delivery and well packaged.
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Posted 5 years ago
Great prices with free samples and very quick delivery.
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Posted 5 years ago
Great company, great offers and always delivered on time 😊
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Posted 5 years ago
Seemed efficient enough
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Posted 5 years ago
My parcel arrived but an item was missing.Said on invoice to follow and I am still waiting! There was no email from the company to say that there was a problem with the order or that the item was out of stock.I have emailed them twice and still no rely.I will have to phone them.What a pain
Helpful Report
Posted 5 years ago
Thank you for your feedback. Customer care sent you an email to let you know that there was a delay with one of the items that your purchased. Even though it was only for a few days before it arrived, we didn't want to hold up the shipment of your your order so it was sent straight away with the delayed item to follow in another parcel. An email was sent explaining this so please check your junk email folders. Thank you for shopping at John And Ginger.
Posted 5 years ago
I am a regular user of john and ginger for my cheaper then anywhere else dermalogica produccts I love the special offers the free goodies and the speedy delivery ive never had a problem but if I did I'm sure they would rectify it I order over the phone as I am a dinosaur on the computer it is so easy to order from them
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Posted 5 years ago
Easy to make an order. Quick delivery, happy with 3 free samples. Thank you.
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Posted 5 years ago
Great service. Arrived on time as usual. Simple and easy ordering service.
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Posted 5 years ago
Very prompt ssrvice.
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Posted 5 years ago
I ordered mostly Maroma incense sticks and the packet came quick and well packed. Unfortunately one item was missing, so I contacted John and Ginger. They replied also quickly and the item was received by me in Jersey in 3 days!!! Great service and great quality Maroma products.
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Posted 5 years ago
Jestem bardzo zadowolona z zakupów. Zamówienie zostało bardzo dobrze spakowane i szybciutko wysłane, Trochę długo trwała przesyłka , ale niestety po polskiej stronie dostarczającym przesyłkę jest Poczta Polska , a tej nigdy się nie spieszy... Dziękuję za profesjonalną obsługe i pozdrawiam :)
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Posted 5 years ago
John And Ginger is rated 4.8 based on 1,902 reviews