John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.82

4.8 Rating 2,025 Reviews

96 %

of reviewers recommend John And Ginger

4.8

Based on 2,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time of placing an order - helpful staff and had time to talk me through purchase. Purchase arrived within 48hrs - very impressive unlike many other carriers Royal Mail is always efficient and delivers on time. Thank you John and Ginger will certainly use you on a regular basis”

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Posted 6 years ago

“Unfortunately the daily superfoliant was sent to me instead of daily microfoliant which I opened so could not return it. The superfoliant is far too harsh for my skin.”

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Posted 6 years ago

Dear Customer, we sent you an email on tuesday with a postage paid return label for your item. We haven't heard from you since then. You can still return the product for an exchange. Please contact us by email or just send it back for free. Apologies for the human error, they don't happen very often but when they do, we always sort it out as soon as possible. Many thanks for your feedback.

Posted 6 years ago

“Was looking for certain nail polish and John and Ginger popped up on google search. Never heard of this website before but chose it as they had special offer and samples with an order! Received everything and soon, very pleased with my purchase thank you J&G”

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Posted 6 years ago

“Excellent service - competitive price and speedy delivery. Thanks”

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Posted 6 years ago

“It took a while to reach me but when it did, I was very satisfied with the purchase.”

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Posted 6 years ago

“Very speedy service, but the item that arrived was not quite what I ordered and I did not receive a response to my email querying it, which was rather disappointing.”

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Posted 6 years ago

Dear customer, we are sorry that you ordered the wrong item by mistake. As we explained in our telephone call, the loose powder is not the same as the refill, which is why it wouldn't fit, however I am glad that you are still happy to keep the product that you purchased. Our emails may have been filtered into your junk email folder so please check for your records. Thank you for shopping at John And Ginger.

Posted 6 years ago

“Always pleased with the service and products.”

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Posted 6 years ago

“Couldn't find this product cheaper anywhere!”

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Posted 6 years ago

“Very easy to use website for ordering and finding products. Order arrives within days of order being placed. As I live abroad this is much appreciated.”

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Posted 6 years ago

“Great service delivery prompt and the cleaning gel is marvellous”

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Posted 6 years ago

“Excellent offers, prompt delivery, clear invoicing.”

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Posted 6 years ago

“Always order from John and Ginger. Excellent prices and they are always competitive. Order arrives really quickly and I love getting the dermalogica samples.”

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Posted 6 years ago

“Very good, helpful and friendly customer service and nice products”

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Posted 6 years ago

“Excellent service the products I ordered are always available and arrive within days of ordering. Very pleased indeed.”

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Posted 6 years ago

“Super speedy dispatch time. Beautifully packaged. Very impressed.”

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Posted 7 years ago

“Brilliant customer service! I placed an order couple of days just before I went away so emailed them and asked if it’s ok to hold the order for a few days as I don’t want to miss the delivery. No request is too much for them. Thank you so much! 👍🏻”

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Posted 7 years ago

“Competitive price - excellent delivery.”

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Posted 7 years ago

“Very quick well happy woudnt go any were else thanks love the free simples 😄”

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Posted 7 years ago

“Very efficient service. Great prices. Will definitely use again. Thank you.”

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Posted 7 years ago

“Great service - Thank you!”

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Posted 7 years ago

John And Ginger is rated 4.8 based on 2,025 reviews