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John And Ginger Reviews

4.8 Rating 1,861 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,861 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

Trusted supplier over the years, very happy with the products.
Helpful Report
Posted 6 years ago
Helpful on telephone and fast delivery service. Sometimes hard to know which codes to apply when on Internet. Overall excellent service.
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Posted 6 years ago
Quick delivery good choice of samples and best prices
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Posted 6 years ago
This is such an amazing company, and lovely staff. Send products on time.
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Posted 6 years ago
Quick free delivery with the items I wanted. All good!
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Posted 6 years ago
Excellent service - will continue buying from John and Ginger on a regular basis. Would recommend strongly.
Helpful Report
Posted 6 years ago
As I spent £170 on three dermalogica products and I asked if I could get 20 samples as I was travelling around Thailand and it would be easy to carry, I got only got sent 4. I thought from the amount I had spent this would of been no problem how wrong was I. I won’t be ordering from here again as sites like beautyflash always give a free Gift with anything over 50 and are more than gernerous with their samples so will be going back there from now on.
Helpful Report
Posted 6 years ago
Dear Customer, We are sorry about how you feel about the free samples, we do appreciate your custom very much. We are very fair to each customer and make it very clear on the site that you will receive 3 free samples. This is to make sure that all our customers are treated fairly and that we can keep enough stock of free samples for everyone who buys from us to enjoy them, always. We would like to send as many samples as our customers desire, but we hope you understand that unfortunately, we don't receive infinite amounts of samples from our suppliers to give away. That we really mean to be fair to all and to each of our customers. We recommend travel sizes products for any trips. As samples are more for testing the products rather than for replacing them while you're away. We all buy from the same supplier and get the same GWP to give to our customers, we make the difference by being more competitive with our prices, by offering free samples, GWP and our professional but friendly service. We wish you a wonderful trip. Many thanks for your feedback. Kind regards, The John & Ginger team.
Posted 6 years ago
All good - fast efficient delivery
Helpful Report
Posted 6 years ago
Great quality products available. Quick delivery and well packaged.
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Posted 6 years ago
Great and reliable service.
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Posted 6 years ago
Products were received well packed, and within the 3-5 day timescale as advertised. There are a wide range of products that are not easily obtained on the high street, and I will be ordering from J & G in the future.
Helpful Report
Posted 6 years ago
John and Ginger are friendly when I have called, value loyal customers and are prompt with delivery
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Posted 6 years ago
Brilliant service. Quick delivery. Love the free samples.
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Posted 6 years ago
4 of us went for spray tans today what a amazing service definitely will be back hen spray done today another holiday then we will be back top notch guy's
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Posted 6 years ago
Excellent service!
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Posted 6 years ago
awesome shop, fast and reliable service.
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Posted 6 years ago
Excellent service. definitely, use J&G for my future need. So pleased with Eyes of Horus eyeliner. this is the best smudge proof eyeliner i have ever used.
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Posted 6 years ago
I just love this website . Great service ! Thanks John and Ginger !!
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Posted 6 years ago
Great range of competitively priced products, fast and reliable service. A lovely surprise to find a few extra goodies included with my order! Thank you John & Ginger team, I’ll definitely be back to stock up soon...
Helpful Report
Posted 6 years ago
Good service,
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 1,861 reviews