Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 6,047 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not tried yet as I brought a few packs to put in Christmas food hampers..look good though. Customer service 5 stars would totally recommend buying from this family run business. Thanking you kindly and wishing you all a very merry Christmas.”

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Posted 3 weeks ago

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Hi Sally, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 weeks ago

“Never had the chocolate popcorn stars until a friend introduced me to them recently and they are absolutely gorgeous. I would definitely recommend them.”

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Posted 3 weeks ago

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Hi Teresa, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 weeks ago

“So surprised the box was full of treats that looked amazing. I would totally recommend. Delivery was quick too.”

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Posted 3 weeks ago

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Hi Jo, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 weeks ago

“I ordered a Cuber Monday bundle which included lots of different, randomly chosen, flavours. It was great value for money and we split it between gift boxes for teachers etc. We kept a few for ourselves, and the ones we tried were all delicious, including some really surprising ones like caramel and black pepper, which doesn't sound like it should work, but was actually my favourite. We got a great variety of flavours and will definitely order again.”

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Posted 3 weeks ago

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Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 weeks ago

“Luxury popcorn at its finest, indulgent, rich and worth every penny”

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Posted 3 weeks ago

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Hi Belinda, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 weeks ago

“Fantastic collection”

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Posted 3 weeks ago

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Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 weeks ago

“Great choices in popcorn bundle, delighted with it 😀”

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Posted 3 weeks ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 weeks ago

“I'm an ok fan of popcorn, can do with or without, but the selection in the Movie Night In Gift Box was awesome, the cheese was sooooo cheesy, the box did not survive very long, and each kernal was so well popped!”

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Posted 3 weeks ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 weeks ago

“Excellent cheese & cheese and chilli flavoured popcorn”

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Posted 3 weeks ago

$Read Joe & Seph\'s Reviews$

Hi Stuart, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 weeks ago

“Excellent products excellent service 5 sars all the way”

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Posted 4 weeks ago

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Hi Tracy, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 weeks ago

“Honestly I have to say Joe & Seph's Popcorn has to be the best popcorn I have ever had, the past 2 orders I have had have been absolutely amazing & I am so looking forward to ordering more in the future Thanks guys keep up the good Popcorn 😁👍”

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Posted 4 weeks ago

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Hi Beverley, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 4 weeks ago

“Really great service and wonderful products.”

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Posted 4 weeks ago

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Hi Ian, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 4 weeks ago

“Very moreish popcorn. Love the new flavours”

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Posted 4 weeks ago

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Hi Deborah, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 4 weeks ago

“Always nice selections available, prompt delivery. My favourite is chocolate lovers gourmet selection but have enjoyed the other flavours we've tried.”

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Posted 4 weeks ago

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Hi M A, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 4 weeks ago

“Love Joe & Seph's popcorn, there are so many flavours to choose from and have not found one that I don't like. The espresso martini truffles were also excellent.”

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Posted 4 weeks ago

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Hi Anita, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 4 weeks ago

“Bought the advent calendar. Absolutely dreadful. Every packet is stale a chewy. Their popcorn is normally good, but the mini bags in the calendars are terrible. Avoid.”

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Posted 4 weeks ago

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Hi Tom, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 4 weeks ago

“I was extremely excited to give my husband his advent calender as I knew he would love it and he did, Very much , however so far 3 of the bags of popcorn have been soft which has been disappointing. I have also bought him 3 bags of chilli popcorn for Xmas which he has raved about since last Xmas so I’m hoping these bags will be ok. Overall my previous experiences have been great, service and speed also very good . The thank you % off is also a really nice touch to customers and appreciated Thank you”

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Posted 1 month ago

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Hi Debbie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 4 weeks ago

“Delicious and decadent”

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Posted 1 month ago

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Posted 1 month ago

“I first tried this brand as part of a free gift and loved the product so bought some other items for christmas gifts. My purchase experience has been awful. I was sent the wrong product, I have emailed and reached out on social media multiple times and have receieved no response. Whislt I enjoyed th epopcorn, I will not be ordering from them again due to the terrible customer service and inadequacy of the conmpany.”

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Posted 1 month ago

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Hi Lauren, We’re so sorry to hear this. It sounds like we’ve made a mistake. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 1 month ago

“DELIVERED WHEN SAID ,I CANT COMMENT ON THE ITEMS AS THEY WERE ALL FOR CHRISTMAS GIFTS BUT I'M SURE THEY WILL BE ENJOYED BY THE RECIEPTANTS.”

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Posted 1 month ago

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Hi Gwen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Hope the recipients will enjoy them. J&S 🍿🎩

Posted 1 month ago

Joe & Seph's is rated 4.6 based on 6,047 reviews