Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

4.6 Rating 6,242 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 6,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The toffee and Belgian chocolate popcorn is the best I have ever tasted and so so morose. Totally wouldn’t bother trying any other from now on. Thank you for the wonderful taste experience.”

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Posted 5 months ago

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Hi Alison! Thank you so much for your amazing feedback! We're thrilled to hear that our Toffee & Belgian Chocolate Popcorn is the best you've ever tasted. It's wonderful to know you enjoyed the rich flavor and overall experience so much. Your kind words truly mean a lot to us, and we're delighted we could provide such a memorable treat. Thank you for your support, and we look forward to delighting your taste buds again soon! J&S

Posted 5 months ago

“Order & delivery excellent.”

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Posted 5 months ago

“Lovely tasty products. Arrived really quickly after I ordered and soon disappeared!!”

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Posted 5 months ago

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Hi Joy! Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed the products and that they arrived quickly. It sounds like they were a hit! We truly appreciate your support and look forward to serving you again soon J&S

Posted 5 months ago

“Innovative tastes applied to a basic old fashioned product.”

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Posted 5 months ago

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Hi Nicholas! Thank you for your wonderful review! Feedbacks like this makes our hearts happy! We're looking forward on your next orders with us! J&S

Posted 5 months ago

“Good value and excellent quality popcorn. Highly recommended for any popcorn fan!”

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Posted 5 months ago

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Hi Nina! Thank you so much for your lovely feedback! We're so grateful you loved our products! J&S

Posted 5 months ago

“I would love to give you a 5 star review, but UPS didn't deliver the package from you at my location even though I was home when they say they tried to deliver it. They didn't press the doorbell. I was home all day! The same thing happened last time I ordered from you.This time I had to pick the package up at a store a bit far from where I live.”

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Posted 5 months ago

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Hello Maiken! Thank you for your feedback, and we’re truly sorry for the inconvenience you experienced with the delivery. We completely understand how frustrating it must have been to stay home all day and still miss the package delivery, especially since this has happened more than once. We’re very grateful for your willingness to leave a 5-star review despite the delivery issues, and we hope to provide you with a much smoother experience next time. J&S

Posted 5 months ago

“I've had stuff before,but the sweet and salty popcorn is out of this world. Yum”

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Posted 5 months ago

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Hi there! Thank you for your fantastic feedback! We’re so pleased to hear that you enjoyed both our savoury and sweet flavours equally. Your kind words truly mean a lot to us, and we’re delighted we could provide such a superb popcorn experience. We look forward to serving you again soon! J&S

Posted 5 months ago

“Suberb. Savoury and sweet flavours equally good.”

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Posted 5 months ago

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Hi Adam! Thank you for your fantastic feedback! We’re so pleased to hear you enjoyed both our savoury and sweet flavours equally. Your kind words mean a lot to us, and we’re delighted we could provide such a superb experience! J&S

Posted 5 months ago

“Always deliver on top-notch quality and flavour.”

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Posted 5 months ago

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Hi Vicky! Thank you for your wonderful feedback! We’re thrilled to hear that you continue to enjoy the top-notch quality and flavour of our popcorn. Your support and trust mean so much to us, and we look forward to serving you again soon! J&S

Posted 5 months ago

“The popcorn was absolutely delicious with just the right amount of spice”

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Posted 5 months ago

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Hi Joanne! Thank you so much for your feedback! We’re delighted to hear that you found the popcorn absolutely delicious and that the spice level was just right. We really appreciate your support and look forward to your next order! J&S

Posted 5 months ago

“Very tasty popcorn varieties! Great communication on order to delivery. Will buy again!”

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Posted 5 months ago

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Hi There! Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the popcorn varieties and had a great experience from ordering through to delivery. Your support means a lot to us, and we can’t wait to serve you again soon! J&S

Posted 5 months ago

“Very well recieved by the staff on the ward I was on it was just a thank you to all the nursing staff.l know I can always rely on the quality and tastes of your product.”

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Posted 5 months ago

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Hi David! Thank you so much for your lovely feedback. We’re truly delighted to hear that the staff on the ward enjoyed it, and we’re honored to have been part of your thoughtful thank you to the nursing team. Your continued trust in the quality and taste of our products means a great deal to us. We really appreciate your support! J&S

Posted 5 months ago

“Great snacks - both sweet & savoury. Innovative range of flavours. We have been regular customers for years.”

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Posted 6 months ago

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Hello Steve! Thank you so much for your lovely feedback! We're so grateful for people like you that supports our business! We're looking forward on your next orders! :) J&S

Posted 5 months ago

“We ordered a selection and everyone was delicious it’s its own way. Felt like a real treat whilst having a movie night at home.”

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Posted 6 months ago

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Hi Claire! Thank you so much! We’re delighted to hear you enjoyed the selection. It’s wonderful to know our popcorn helped make your movie night at home feel like a real treat. 🍿 J&S

Posted 6 months ago

“First found the popcorn for sale in our local cinema - it was delicious! On that basis, I placed an order -fast delivery; items well packed. Great quality products. A pleasure to deal with the Company; wouldn't hesitate to recommend and I'll be ordering from Joe & Seph's again.”

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Posted 6 months ago

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Hello! Thank you for your kind words! We're thrilled you discovered us at the cinema and that your order experience was just as enjoyable. We really appreciate the recommendation and we look forward on your next orders! J&S

Posted 6 months ago

“The popcorn selection is just great and happy with this but I find the Customer Servoce very poor. I called several times to explain the problem I had with the chocolate fountain and I was reasurred the 'correct team' would be in touch but each I call, I am told they is no record of call or even of my address/email. I receive regular emails from your company so this is unacceptable.”

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Posted 6 months ago

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Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 6 months ago

“Had a gift card, should have got the postage included as I spent over £40 but was charged £4 as I used a gift card. Pop card is good but I wouldn’t use them again.”

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Posted 6 months ago

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Hi Lyn, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will help you clarify the charges. J&S 🍿🎩

Posted 6 months ago

“We love this popcorn, especially anything chocolate😋. Speedy delivery, packaged well, Sell by dates, even on offers is good although it's not a problem as it never lasts long enough😂”

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Posted 6 months ago

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Hi M, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 6 months ago

“Great product I bought for my son birthday it work very well all family enjoyed the experience”

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Posted 6 months ago

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Hi Bushra! Thank you so much for your lovely feedback! We’re delighted to hear that the popcorn was a hit at your son’s birthday and that the whole family enjoyed the experience. We hope it made the celebration even more special! J&S

Posted 6 months ago

“Always fantastic. Gorgeous flavours. Great service. Been enjoying their popcorn for years, as have my family when I (somewhat grudgingly) share it with them 🤭.”

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Posted 6 months ago

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Hello Rachel! Thank you so much for your continued support over the years! We’re delighted to hear you’ve been enjoying our popcorn and its gorgeous flavours for so long. And we love that your family enjoys it too — even if you have to share it somewhat grudgingly! 🤭 We truly appreciate your kind words. J&S

Posted 6 months ago

Joe & Seph's is rated 4.6 based on 6,242 reviews