Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,869 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a birthday gift for an older gentleman so I didn't eat any myself. However it was nicely packaged and appreciated by my brother in law.”

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Posted 2 months ago

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Hi Christine, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 months ago

“always popular , the family all appears to watch films and scoff - except the caramelised sea salt and black pepper . Sadly , most of the bag is still here , we all pop it in our mouths , say odd but quite nice and then the black pepper burns your mouth off . It was disappointing because we all love black pepper ! Otherwise , everything was lovely”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Helen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of your feedback regarding the Black Pepper flavour. Please get in touch with our customer care team in case you needed: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩

Posted 3 months ago

“Exceptional quality and quick delivery”

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Posted 3 months ago

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Hi Rachell, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Good range of flavours, excellent value.”

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Posted 3 months ago

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Hi David, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“The selection of flavours is very impressive. But for many things, some recipes are more successful than others. Given the fact that aside a few flavours, the sweetness is predominant, some recipes need a touch more of definitions. Which doesn’t diminish the effort made but maybe less is more. The huge variety is certainly a big seller for the mixed boxes but they have increased well beyond the expected increase of flavours. Maybe there are takers for all but as individuality, some are winners for sure. The slabs have excellent chocolate quality no matter the flavour. However, Joe&Sephs products have such a large distribution now that the volume of the sales speaks for itself. A reward for anyone who creates a product never made before.”

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Posted 3 months ago

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Hi Donatella, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Absolutely love Joe & Seph’s! I recently placed an order and was blown away by the quality and flavour of the popcorn. Each piece is perfectly popped and coated in the most indulgent, delicious layers—especially the Salted Caramel and Chocolate varieties. You can really tell it’s made by hand and with care. Delivery was quick, the packaging was classy (great for gifting), and the popcorn itself feels like a real treat. It’s more premium than your average snack, but worth every penny for the taste and experience. Will definitely be ordering again soon—highly recommended for anyone who loves gourmet snacks!”

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Posted 3 months ago

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Hi Max, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Great company to do business with. Always a positive experience and excellent communication. Fantastic product.”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Lisa, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“The best popcorn out there, by far.”

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Posted 3 months ago

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Hi Ed, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Lovely popcorn the best on the market wouldn’t buy anyone else’s love it credit to you my son loves it to”

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Posted 3 months ago

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Hi Shirley, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“I bought a small bag of raspberry & white chocolate popcorn. I loved it so much I ordered 2 larger bags. However the size I ordered wasn’t available so I was sent a larger bag which more than covered my order. Unfortunately there wasn’t any white chocolate on the popcorn. So very disappointed & wont be ordering again”

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Posted 3 months ago

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Hi Helen, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“YOUR POPCORN IS LOVELY WE SHARED WITH GRANDKIDS... THEY ASKED IF YOU WOULD ADD= MARMITE, PEANUT BUTTER, CARAMAC, CHERRY GATAUX, TOFFEE APPLE, LEMON MERANG, ORANGE, CLEMANTINE, CHEESE N PINEAPPLE.......LOVE YOUR POPCORN XX”

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Posted 3 months ago

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Hi Rose-Marie, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 3 months ago

“Really enjoyed them.They have great favour and crunch. The sauces are so tasty and versatile.”

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Posted 3 months ago

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Hi Jean, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“I cannot rate Joe & Seph’s highly enough. We buy regularly and always go for the flavoured popcorn and the caramel. The espresso martini caramel is my favourite, especially in a hot, chocolate cake. Divine! And quality of the popcorn is superb. I’ve never had a better popcorn. So many delicious flavours it’s hard to pick, although my favourite is the maple and pecan. Definitely 10/10”

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Posted 3 months ago

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Hi Melanie Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Taste is very nice and interesting flavours too. Packing was well done too. But opening isn't too good”

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Posted 3 months ago

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Hi Alan, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. We will take note of making it easier to open. J&S 🍿🎩

Posted 3 months ago

“Popcorn was rather dry. Not as good as the popcorn I had before.”

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Posted 3 months ago

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Hi John, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“Consistency is not good enough to drizzle over desserts and drinks. Can see oil floating on top when mixed with hot drinks. Won’t be buying again”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Jagdeep, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 3 months ago

“Love the mature cheese, I could eat it everyday”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi George, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

“My favourite is the cheddar popcorn. The cheddar with chile and the goat's cheese with black pepper are really good, too. I have also tried the cheddar with smoked paprika. I like smoked paprika, but there's so much of it in this product that the cheese is undetectable. I plan to try the marmite popcorn soon!”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Mary, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 months ago

“Love these tasty treats & I was sat enjoying them at a show at The Royal Albert Hall & just thought let’s see if I can purchase them direct & BINGO you can!!”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 months ago

“Lovely popcorn!!”

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Posted 3 months ago

$Read Joe & Seph\'s Reviews$

Hi Alison, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 months ago

Joe & Seph's is rated 4.6 based on 5,869 reviews