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Joe & Seph's Reviews

4.6 Rating 5,762 Reviews
88 %
of reviewers recommend Joe & Seph's
4.6
Based on 5,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Joe & Seph\'s Reviews
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 3rd January 2025
Kayleigh Arodu
Joe & Seph's 5 star review on 13th December 2024
Anonymous
Joe & Seph's 5 star review on 29th November 2024
Alex Kazabakas
Joe & Seph's 5 star review on 30th October 2024
CHRISTINE MARKEY
Joe & Seph's 5 star review on 25th September 2024
Anonymous
Joe & Seph's 5 star review on 22nd May 2024
Anonymous
157
Anonymous
Anonymous  // 01/01/2019
Amazing, loved the products
Helpful Report
Posted 3 months ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
FANTASTIC pop corn will be back again and again Thank you
Helpful Report
Posted 3 months ago
Hi Cynth, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
We used the chocolate fountain for the first time today. We put in the 600g chocolate as per the box instructions, a bit at a time and let it melt fully before turning on the motor. The chocolate didn't drip very freely at all and it didn't seem to be enough to create a continuous flow. At one point before we had even tried putting in the first item, the top stand become loose (I don't know why as no one was near it at that point) and then the machine span chocolate over hte entire kitchen and those nearest to it. Not very impressed.
Helpful Report
Posted 3 months ago
Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you. J&S 🍿🎩
Posted 3 months ago
I LOVE EVERYTHING I ORDER! All the flavours and combinations are absolutely gorgeous and sooooooo delicious! My last delivery included Goat's Cheese and Black Pepper and I literally could not stop eating them ... luckily I was smart enough to order TWO bags! I hope to show more restraint with the Truffle ones ... they definitely deserve to be savoured ... but I'm making no promises - hahaha!
Helpful Report
Posted 3 months ago
Hi Elizabeth, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
Bought lots of flavour selection packs to enjoy over Christmas while everyone was home, and it went down a treat. Even bought a box of multiple taster packets in loads of flavours and we made a game of it - passing pieces around and having everyone guess the flavours - it was great fun and everyone has already asked if we can do it again next year.
Helpful Report
Posted 3 months ago
Hi Courtney, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Simply the best popcorn ever!
Helpful Report
Posted 3 months ago
Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
All the flavours were excellent!!
Helpful Report
Posted 3 months ago
Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
Parcel arrived Christmas Eve although it was ordered after last posting date, so a lovely surprise. Excellent customer service and communication.
Helpful Report
Posted 3 months ago
Hi Marjorie, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
Love this popcorn, especially Speculoo flavour! Really tasty and gourmet! Thanks J&S, bloody lovely!
Helpful Report
Posted 3 months ago
Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
Ordered late in December but received some replacements which were not similar. A bit disappointed even though the replacements looked nice they did not have the Christmas theme. If items are not in stock do not advertise them.
Helpful Report
Posted 3 months ago
Hi R.W, We’re so sorry to hear this. Your feedback is well noted. If you still need further assistance, do not hesitate to contact support@joeandsephspopcorn.freshdesk.com and our customer care team will always help you. J&S 🍿🎩
Posted 3 months ago
Brilliant little chocolate fountain. Was a real favourite with our family at Christmas dinner. Ran smoothly. I used chunks of chocolate so microwaved it to add to fountain ready molten. Easy to clean after use.
Helpful Report
Posted 3 months ago
Hi Lesley, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
Best popcorn around. Great flavours. Love black forest gateau, mince pie and many others
Helpful Report
Posted 3 months ago
Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
The best popcorn ever but what a machine !!! Love it
Helpful Report
Posted 3 months ago
Hi Elaine, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
Easy to order, quick delivery and fantastic product! Will definitely be ordering more soon.
Helpful Report
Posted 3 months ago
Hi Elizabeth, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
The order got mixed up and I had to return my, Sarah was excellent at sorting everything out for me. Excellent customer service.
Helpful Report
Posted 3 months ago
Hi Jenny, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Absolutely great. Quick service, well packaged and what's more it tasted wonderful. Many thanks 😊. Very happy customer.
Helpful Report
Posted 3 months ago
Hi Lynn, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩
Posted 3 months ago
These are the best popcorn we've ever had The goats cheese and pepper ones went down a storm over the party season. Will definitely be back again for more . We want to try some other savoury ones. Oh and the delivery was prompt as well
Helpful Report
Posted 3 months ago
Hi Louise, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩
Posted 3 months ago
I ordered the chocolate fountain and some chocolate beans for my son for Christmas and we set it up for New Year’s Eve. The kids and I loved it, it is easy to set up and to clean, the chocolate is delicious and although it took an hour and a half for the chocolate to melt, it was totally worth the wait.
Joe & Seph's 5 star review on 3rd January 2025 Joe & Seph's 5 star review on 3rd January 2025
Helpful Report
Posted 3 months ago
Hi Kayleigh, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
I bought several of the marmite popcorn as stocking fillers for friends and family who love marmite and they all loved them. Will certainly be ordering more. Many thanks Julie
Helpful Report
Posted 3 months ago
Hi Julie, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Great range of flavours.
Helpful Report
Posted 3 months ago
Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩
Posted 3 months ago
Joe & Seph's is rated 4.6 based on 5,762 reviews