Joe & Seph's Reviews

Name: Joe & Seph's
Rating: 4.55

4.6 Rating 5,262 Reviews

88 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

$Read Joe & Seph\'s Reviews$

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Phone:

+44 (0)203 697 0203

Email:

joe@joeandsephs.com

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Joe & Seph's 5 star review on 9th December 2023

KWAKU KWAKYE

Joe & Seph's 5 star review on 22nd November 2023

Alan Reid

Joe & Seph's 5 star review on 6th September 2023

Alan Reid

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for item to arrive seems it was a waste of money ordering.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Mrs B, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 1 year ago

“I’ve never received the items”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Martina, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, we have no control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 1 year ago

“Never received this order. Never had a problem before.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Michelle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“After my initial package was misplaced by royal mail, Joe & Steph sent out a replacement promptly which has now been received. The popcorn is packaged beautifully and tastes devine! Well worth the wait xx”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Collette, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“was really excited to receive halloween bundle but it never turned up”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Zoe, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I never received my parcel. Could this please be looked into. Ordered 25th October and never received”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Sarah, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Never received my order and had no reply from email”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Emma, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. The email I provided should work and you should receive a response. J&S 🍿🎩

Posted 1 year ago

“Ref order 872027 21Oct 2022 has still not been delivered”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Stephen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Never received the order”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I never received it! My emails enquiring why have not been responded to.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Timothy, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Still waiting for delivery, no reply to the Email I Sent apart from previously answering your questionnaire”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi R Martin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Never received my order”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Katie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I didn’t receive my order even though it’s been 3 weeks since I received an email to confirm my order has been dispatched. I’m very disappointed that it’s not been delivered especially considering the payment if £5.50 was debited from my account nearly 1 month ago. Can this issue please be resolved ASAP, either by giving me a refund or re-sending the order. Thank you, Shabana”

Helpful Report

Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Shabana, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I ordered some popcorn for my mums birthday (I’m 12) and it never turned up. I was really upset.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Oliver, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“The pumpkin spice popcorn is the best I've ever had. Joe&Sephs has converted me into a popcorn lover.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Courtney, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“For the 2nd time my purchase failed to arrive. Even worse, Joe and sephs have failed to respond to 2 emails asking for my recent purchase to be sorted. I am still waiting for my purchase or a reply.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Didn't receive the item”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Mrs C, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Whilst I appreciate the order was free, I did pay P&P but have not received it. So cannot comment on the taste. Just the service to date.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Really sorry but no gift was delivered.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Anthony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“I have not received my order”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Victoria, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,262 reviews