Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,014 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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Posted 6 years ago

“I’ve had a great experience purchasing through Jane Clayton. There was a delay with the shipment of my wallpaper which is completely understandable with the lockdown but they kept me up to date with the expected delivery date and I was happy to wait rather than have a refund. And I’m so happy I waited because the wallpaper is absolutely stunning. The quality is fantastic and it brings joy to my old decrepit bathroom.”

Jane Clayton 5 star review on 15th May 2020

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Posted 6 years ago

“Stunning wallpaper and very kindly accepted back an unused roll where we had over-ordered. Expensive but worth it, this is very nice wallpaper.”

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Posted 6 years ago

“I am in the midst of a renovation project and of course the Lockdown occurred. Thanks to Jane Churchill, I have been able to get pretty much everything, on time , with gracious customer service - and I've been able to keep on track with he soft furnishings. It's a wonderful choice and service and it has really come into its own in these difficult times. Bravo - and may my Canovas wallpaper come into stock soon !”

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Posted 6 years ago

“Great company to deal with. Helpful and really good at keeping you informed through the present difficult situation.”

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Posted 6 years ago

“Jane was super helpful and kept us up to date on the delivery of our wallpaper during these under certain times.”

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Posted 6 years ago

“The website is really easy to use and i also phoned them for some advice and they were very helpful. The fabric i bought from them is beautiful, i have re-covered an old sofa and it looks fab.”

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Posted 6 years ago

“Brilliant service and colour on website very true in reality. Great to deal with. Thanks”

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Posted 6 years ago

“We ordered wallpaper and it arrived the next day. Very quick delivery, considering we are in the middle of a pandemic. Wallpaper was well packed. Will definitely use this company again.”

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Posted 6 years ago

“Spoke to a lovely lady to place my order was very helpful. My wallpaper was delivered the next day. Would use again”

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Posted 6 years ago

“I ordered some fabric from Jane Clayton and the service was easy and very quick.”

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Posted 6 years ago

“Exceptional service. Would certainly recommend you.”

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Posted 6 years ago

“Generally good service but I did find the website to be a bit of a chore. Certain functions, like order status, didn't give me any information at all about my order. Considering the high quality products that can be purchased from this site, it is a shame that the functionality doesn't meet muster.”

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Posted 6 years ago

“This is the third time I’ve purchased from Jane Clayton, and the fact I keep coming back speaks for itself. Fantastic choice of wallpaper and fabric, I could happily spend hours just browsing the website. Also the customer service is brilliant, the delivery is fast and well packaged, a big well done to your team!”

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Posted 6 years ago

“Great service. Good prices and quick delivery, thanks!”

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Posted 6 years ago

“Very efficient service, good price As a professional decorator I will recommend to all my clients”

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Posted 6 years ago

“Great service would definitely use again, thanks for an easy transaction and a great deal on my purchase”

Jane Clayton 5 star review on 13th May 2020

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Posted 6 years ago

“When my curtain fabric delivery from a big High Street outlet was delayed for several months I found that Jane Clayton were able to supply the same fabric within a few weeks. I was very pleased with their personal service and great customer care.”

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Posted 6 years ago

“The Roman blind I had made is stunning. I am thrilled with the fabric and the beads really finished it off a treat. Love it”

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Posted 6 years ago

“Impressive, service, Thankyou”

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Posted 6 years ago

Jane Clayton is rated 4.8 based on 11,014 reviews