Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,076 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“only site i could find right style and size pyramid caps”

Helpful Report

Posted 8 months ago

“Stair rail was as advertised, in good condition and well packaged. The pricing was sensible. WELL DONE !”

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Posted 8 months ago

“Excellent service , like the A team .... If you have a problem and noone else can sort .. get it from the A TEAM... Kim sorted my issues straight away.. thanks guys”

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Posted 8 months ago

“The stair rail arrived in the morning although I had expected it later in the day. It was beautifully wrapped tO avoid damage and looks very strongly made and we'll finished.”

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Posted 8 months ago

“Highly recommended, thank you fo your help”

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Posted 8 months ago

“Genuinely one of the loveliest companies I've had the privilege to deal with. Not only exceptional quality products (had ordered from elsewhere and was disappointed) but also amazing customer service. They really care. Items well packaged, check ins and quality control. Don't go anywhere else! Thank you to Kim Marie especially for your kindness!”

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Posted 8 months ago

“Arrived in good time, excellent price can't wait to fit them.”

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Posted 8 months ago

“Excellent service and product by Jackson Woodturners. The dark oak rail was relatively easy to fit and after staining and polishing it now looks superb.”

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Posted 8 months ago

“Good service, the items were delivered on time. Thank you”

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Posted 8 months ago

“First class service.”

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Posted 8 months ago

“Good high quality stair part despatched quickly.”

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Posted 8 months ago

“Delivered on time, great product, excellent product. No issues”

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Posted 8 months ago

“Great service and fantastic delivery.”

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Posted 8 months ago

“excelent products and they dealt with a delivery problem (not of their making) very courteously and efficiently”

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Posted 8 months ago

“Purchased 4 End Caps for a HDR banister, the quality of the end cap is great, however the end cap did not fit, thus due to a slight variation on the bottom edges of the banister where some hdr banisters angle out at the bottom and some have a machined straight edge at the bottom, the end cap has a straight edge and my banister had an angled edge, I had to remove those edges in order to make the end cap fit. This is not an indication that the caps are not correct, it’s more that there are multiple types of hdr shapes, would be good if Jackson woodturners could add a sample pic noting which variation of the hdr rail the cap will fit. Otherwise these are thick cut nicely painted end caps, would def buy from them again.”

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Posted 8 months ago

“Thought it was worth leaving a review to say I had a positive experience with this company. Everything was delivered as it should have been and on time.”

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Posted 8 months ago

“Very helpful with our enquiry.”

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Posted 8 months ago

“Excellent quality and excellent customer service. Delivery was prompt. Very happy to recommend.”

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Posted 8 months ago

“I purchased an oak handrail. I found damage on it and reported it straight away away . I was going just to live with it . Then the oak started to come away and split. I sent photos and emails over Christmas and was told they would not replace or any thing . I will be taking legal action against them . I asked for a replacement and they said no no no . So be warned DO NOT BUY FROM THIS COMPANY. SHOCKING REALY”

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Posted 8 months ago

“Excellent quality items, arrived prompt, would buy again and recomend.”

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Posted 8 months ago

Jackson Woodturners is rated 4.8 based on 3,076 reviews