Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,963 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, fast service but the item was sub-standard. Issue quickly and politely rectified.”

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Posted 2 years ago

Good morning, May I first of all apologise for your initial item being sub standard, although I am pleased that the issue was rectified quickly and politely by our customer sales team. May I thank you for that positive feedback and I will relay that to my team.

Posted 2 years ago

“Quality oak handrail and accessories somewhat let down by the delivery....just dumped on the driveway. Fortunately it was noticed before being driven over. If not for this I would've given 5 stars.”

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Posted 2 years ago

“Excellent website and excellent customer service, highly recommend and will be using again”

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Posted 2 years ago

“Great service. Banister was great, and well packaged. Good delivery. Would definitely recommend.”

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Posted 2 years ago

“Straightforward easy ordering, good quality & quick delivery.”

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Posted 2 years ago

“Really happy with the product, but paid for delivery on a certain day which didn't turn up. Was reimbursed the payment for delivery straight away, so overall a positive experience.”

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Posted 2 years ago

“Excellent service from order to delivery”

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Posted 2 years ago

“Great service and product. Second time I have used Jackson Woodturners and i would definitely recommend. Ordered primed spindles came with a great finish and very well packaged.”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Very happy with the product and the service”

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Posted 2 years ago

“Good attention to detail”

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Posted 2 years ago

“Great service and good quality products. We don’t use anyone else for our projects. Thank you”

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Posted 2 years ago

“Superb after sales attention from Kim-Marie”

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Posted 2 years ago

“Quality materials , when I realised I messed my delivery date up they helped me out and pulled it forward very helpful .”

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Posted 2 years ago

“Fantastic, finish fittings, wonderful and good enough that I bought the second one”

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Posted 2 years ago

“Purchased our fusion style stairs from jacksons there where very helpful with every part of the sale very friendly great service”

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Posted 2 years ago

“When I placed my order I forgot to add the newell post I phoned customer service and they were very helpful Correcting my mistake and the order still turned up on the correct date”

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Posted 2 years ago

“The website and online catalogue are very comprehensive with a Trades brochure giving all the dimensions and links to videos on how to fit newel posts rails etc. My joiner was impressed that all items were very well packed.”

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Posted 2 years ago

“Excellent! Great range of products, I was able to get everything I needed & fantastic value too!”

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Posted 2 years ago

“Delivered on time well packed. No problems, have used Jackson’s over many years. Highly recommended.”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 2,963 reviews