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Jackson Woodturners Reviews

4.8 Rating 2,899 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,899 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Anonymous
Verified Buyer
“I ordered parts for a new stair bannister and I can’t fault the quality or the customer service. All items were of high quality, extremely well packaged and were delivered on time and quickly. A fantastic company to buy from and would highly recommend.”
Helpful Report
Posted 2 years ago
Clifford Marchall
Verified Buyer
“Ordered stair parts via phone call ,assistant very helpful ,given delivery slot and everything arrived on time,used them before and will use again⭐⭐⭐⭐⭐”
Jackson Woodturners 5 star review on 12th January 2024
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Great stair parts, great service.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very happy with the products and customer service, they even managed to deliver earlier than expected”
Helpful Report
Posted 2 years ago
Tom Eastwood
Verified Buyer
“Great product, competitively priced and really good customer care when I had to change an item.”
Helpful Report
Posted 2 years ago
Gail Sparks
Verified Buyer
“1st time using, very helpful and very friendly and good price, would definitely recommend”
Helpful Report
Posted 2 years ago
Robert Wilson
Verified Buyer
“The pigs ear handrail does not include any fixings. The invoice was not received online until the day of receiving the handrail, which I would have preferred receiving at the time of ordering. I was not able to track the item which meant I had to rely on the delivery date given at time of ordering. These points are mentioned so you can improve your modus operandii.”
Helpful Report
Posted 2 years ago
Alan
Verified Buyer
“Great products, great customer service”
Helpful Report
Posted 2 years ago
Emma
Verified Buyer
“Wrong item sent I ordered white and got cream but I obviously had to open it to look at it and it says on your return policy you won’t accept returns if opened and also I have to pay for postage. My items were £10 I would actually lose money to return. Ridiculous. Wouldn’t order from you again.”
Helpful Report
Posted 2 years ago
David Mitchell
Verified Buyer
“Very happy with the service and product. My customer was delighted Mitchell Joinery service”
Helpful Report
Posted 2 years ago
Steve Jordan
Verified Buyer
“Bought a handrail and accessories. Arrived on time and very well packaged. Would definitely use this company again in future”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“Ordered stair rail brackets and they were delivered very quickly.”
Helpful Report
Posted 2 years ago
Julia
Verified Buyer
“So pleased with our bannister rails, beautiful finish on rails and fixings/finials”
Helpful Report
Posted 2 years ago
Steen
Verified Buyer
“Quality of their products was very good and the price was considerably lower than the large DIY shops. However, delivery took longer than expected.”
Helpful Report
Posted 2 years ago
Robin
Verified Buyer
“Had exact spindles needed after 1 got broken .fast delivery.”
Helpful Report
Posted 2 years ago
Alan Gregor
Verified Buyer
“Ordered oak handrails and accessories, excellent quality and great delivery time”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Used jackson in the past and present for staircase part for our work. Websites easy to use. Being able to pick delivery day is great which works well with larger objects when we’re in and out of our workshop quite often.”
Helpful Report
Posted 2 years ago
Darren
Verified Buyer
“Perfect match to my existing spindle”
Helpful Report
Posted 2 years ago
Bev
Verified Buyer
“Excellent service would highly recommend”
Helpful Report
Posted 2 years ago
Trevor
Verified Buyer
“The website was comprehensive and ordering the products I required was simple. Delivery options were good and the products arrived in substantial packaging on the date specified. The handrails were installed a few days later and have been complemented by numerous visitors.”
Helpful Report
Posted 2 years ago
Jackson Woodturners is rated 4.8 based on 2,899 reviews
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