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Jackson Woodturners Reviews

4.8 Rating 2,883 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,883 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Peter
Verified Buyer
“Very competitive prices, and as a diyer, lots of advice. Done my third staircase replacement for family and always been very pleased with the quality and finish of the products. Definitely recommend”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Didn't have any knowledge of jackoson woodturners just entered chrome spindles into Google and they came up with many companies but jackoson woodturners website was easy to use so much selection I ended up buying new handrail baserail and other chrome parts which were delivered very well packaged with no damages.”
Helpful Report
Posted 1 year ago
Terry
Verified Buyer
“Couldn’t be happier. Really good quality pty, and I was able to amend my order the following day without problem. Customer service excellent, and good delivery time scale.”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“The newel post caps were just perfect.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Great ..........”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“Price, delivery and communication was first class.”
Helpful Report
Posted 1 year ago
Donna
Verified Buyer
“Very easy to order and process, the delivery was swift and my bannisters were very well wrapped. Everything was pristine when unwrapped.”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“Had exactly what I wanted, very quick delivery, excellent service”
Helpful Report
Posted 1 year ago
Craig
Verified Buyer
“Competitive prices and excellent delivery service.”
Helpful Report
Posted 1 year ago
Paul Garry
Verified Buyer
“Excellent value for the money”
Helpful Report
Posted 1 year ago
Christine Havler
Verified Buyer
“The items I needed were easy to order on the site. The delivery was fast. I was extremely happy with what I received.”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Fantastic customer service and clear communication.”
Helpful Report
Posted 1 year ago
Irene
Verified Buyer
“Beautiful quality wall bracket for my stair rail, looks lovely and delivered on time.”
Jackson Woodturners 5 star review on 5th November 2024
Helpful Report
Posted 1 year ago
Lee
Verified Buyer
“Ordered glass balustrade from jackson wood turner's, excellent price and quality. Unfortunately despite the excellent packaging 1 panel had been broken in transit. Jackson wood turner's immediately sent out a replacement panel with no quibbles. 5☆ service all round”
Helpful Report
Posted 1 year ago
Ian Lister
Verified Buyer
“Friendly helpful service, delivered on time”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Great range. Friendly people to deal with. The goods arrived well wrapped and safe. The quality is excellent. Keep doing what you do Jacksons!!”
Helpful Report
Posted 1 year ago
Phil
Verified Buyer
“When ordering, Friday delivery was offered so I booked it. One of the parts did not turn up on the Friday which meant I could not do the job on Saturday as planned. The van driver delivering on the Friday said the missing part was on a differnt van and would be delivered seperately. I rang and was told it would not be delivered until Monday.”
Helpful Report
Posted 1 year ago
Good Morning Phil, Please accept our apologies on behalf of the courier. We despatch all our orders the day before delivery and unfortunately, the couriers occasionally make an error when they are loading their vans. I am terribly sorry that it halted your plans over that weekend.
Posted 1 year ago
Anonymous
Verified Buyer
“Excellent product , arrived on time.”
Helpful Report
Posted 1 year ago
JENNIE
Verified Buyer
“Excellent products ! Well packaged speedy delivery great customer service and notifications ! Who can ask for more ? 5 Stars”
Helpful Report
Posted 1 year ago
Paul Foreman
Unverified Reviewer
“Very good quality and service. I recently revamped my staircase after already extending my engineered oak flooring up the stairs, I did loads of research and settled on Jackson Woodtuners due to their range, ease of the website, ease of ordering, very helpful and friendly staff. Once ordered I was given a delivery date, I actually added to the order just before the delivery date as well. Delivery was on the day advised, product quality was excellent, packaging was excellent. If you're looking to do your stairs look no further than this company, I am not a professional but pro or DIY through all the research I did, hard to beat these guys.”
Helpful Report
Posted 1 year ago
Jackson Woodturners is rated 4.8 based on 2,883 reviews
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