Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,088 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

Write Your review

Tell us how Jackson Woodturners made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of stair parts; quick and efficient delivery and fantastic customer service when one one damaged item was quickly replaced. Would definitely recommend to friends and family.”

Helpful Report

Posted 1 year ago

“Great service, quality parts, quick delivery 5*****”

Helpful Report

Posted 1 year ago

“Excellent service from JWT. Very competitive pricing for our handrails, baserail, spindles and fittings, with all items in stock. Everything was extremely well packaged and delivered on our chosen date. Would certainly use JWT again, highly recommend.”

Helpful Report

Posted 1 year ago

“Standard product, high quality traditional manufacture, delivered promptly in secure packaging.”

Helpful Report

Posted 1 year ago

“The Brushed Nickel handrail ends I bought are a durable and stylish addition. They provide a clean, polished finish, ensuring the railings are both functional and aesthetically pleasing. They also offer a secure, smooth transition at the top or bottom of the rail, reducing the risk of injury. Overall, they are a practical and long-lasting choice for enhancing the safety and appearance of any staircase.”

Jackson Woodturners 5 star review on 27th February 2025

Helpful Report

Posted 1 year ago

“Delivered without fuss and exactly what was ordered in good condition - that's all you can ask for!”

Helpful Report

Posted 1 year ago

“The order and delivery went smoothly. When the stairway part arrived it was exactly as stated and I am very happy with the whole process and the final outcome.”

Helpful Report

Posted 1 year ago

“Excellent service The products arrived well packaged and prompt”

Helpful Report

Posted 1 year ago

“Helpful and Friendly Customer Service personnel, went the extra mile to understand my rquirements”

Helpful Report

Posted 1 year ago

“On time and no problems very happy customer”

Helpful Report

Posted 1 year ago

“First class timber exactly what I needed just need a good day with no grandchildren around so I can do the work haha”

Helpful Report

Posted 1 year ago

“Product is good but delivery charge for the second lit i ordered is extortionate way to expensive I would recommend you but only if they pick it up at store”

Helpful Report

Posted 1 year ago

“Very good service, great packaging and fast delivery 5 star”

Helpful Report

Posted 1 year ago

“High quality items delivered promptly”

Helpful Report

Posted 1 year ago

“always my go to guys for stairs”

Helpful Report

Posted 1 year ago

“Excellent service, arrived on time. Well packaged. No problems at all.”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“After some great service from Kim-Marie , I decided to buy my bannisters in this "Easy Buy" package. I Was expecting a wait but but they arrived 2 days later. Superb packaging to protect what is a top quality product. Looking forward to fitting them after painting but the bannisters primed white with the chrome brackets and end caps already look like they cost a lot more then the bargain price I paid.”

Helpful Report

Posted 1 year ago

“I renovated our stairs and the parts I bought were good quality, reasonably priced and a prompt delivery. The staff were very kind and helpful. I definitely recommend them to everyone who needs stair parts”

Helpful Report

Posted 1 year ago

“Joanne couldn’t have been any more helpful if she tried. A real asset to the company. She was patient and understanding with me as I’m no expert in carpentry. She took the time to make sure I was fully satisfied with my order, which meant a great deal to me. Thank you so much Joanne - for going above and beyond. Can’t wait to see the finished product!”

Helpful Report

Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 3,088 reviews