Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,088 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use Jackson woodturners for all my staircase project. Good service and website is easy to order from”

Jackson Woodturners 5 star review on 12th February 2025

Helpful Report

Posted 1 year ago

“We were ordering a stair rail for my elderly father. We asked how the long 3.6m rail would be supplied and were told it was in two pieces with a finger joint. However, it arrived as one long piece which we then had to cut ourselves in order to transport it and then join in situ. Had it been as described, I'd have given 5*! Delivery was on time, though the driver left it on the drive and didn't ring the doorbell.”

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Posted 1 year ago

“Exactly what I was expecting and arrived on time”

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Posted 1 year ago

“Excellent website easy to navigate, outstanding customer service any issue delt with easly and professionally.”

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Posted 1 year ago

“Goods as discribed, well wrapped and on time.”

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Posted 1 year ago

“Excellently packaged , delivered spot on as promised, excellent quality product 👍”

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Posted 1 year ago

“Quickly addressed and issue i had Excellent service”

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Posted 1 year ago

“Easy to deal with, helpful and quick service I would recommend them”

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Posted 1 year ago

“Items delivered on time and very good quality”

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Posted 1 year ago

“Very good on price, quality and quick delivery”

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Posted 1 year ago

“Our dealings with Jackson Woodturners was an excellent process. The ordering, the help on the phone with one or two intricate questions, to the prompt delivery made dealing with this company a joy. Not only that, we had to return some items due to over-ordering. These were returned slightly outside of the timeframe and they still honoured a full refund against these items. This was processed quickly and without any fuss and bother. I would definitely recommend using this company to friends and family, or anyone who reads this review - you won't be disappointed.”

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Posted 1 year ago

“Excellent friendly customer service from first visit to showroom to delivery of goods. Highly recommended!”

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Posted 1 year ago

“My online purchase was not going through so I had to phone them direct. Friendly and efficient service. Thank you”

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Posted 1 year ago

“Excellent product and delivered a day early.”

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Posted 1 year ago

“quick deleivery of products and the products were of high quaility. Would use this company again.”

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Posted 1 year ago

“Great quality, speedy delivery. Helpful and pleasant to deal with.”

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Posted 1 year ago

“Really easy to order and friendly customer service when I needed to add to my order. Very well packaged for delivery and arrived on the selected day. The products are excellent quality, we renovated the stairs at our previous property and I was sad to leave the beautiful oak behind, so I couldn’t wait to replace the 60’s staircase in our new home. Would always use Jackson’s for stair parts, they are excellent.”

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Posted 1 year ago

“Living in the north of Scotland delivery unfortunately took longer than advertised. Joanne at Jackson Woodturners gave a very personal service to try to resolve the situation.”

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Posted 1 year ago

“Very easy to navigate the website and all materials arrived on time and well packaged so no damage. Customer service helpful and quick to respond, very happy all round. Would definitely recommend and will use again in the future.”

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Posted 1 year ago

“Easy online ordering and excellent choice. We have used Jacksons several times and never been disappointed with both the service and quality.”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 3,088 reviews