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Jackson Woodturners Reviews

4.8 Rating 2,899 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,899 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Gus Cairney
Verified Buyer
“Good price & delivered when they said. Few damages on delivery but putting that down to courier as it was well packaged. Decent quality products but slight bows on longer lengths. Few factory gouges in handrails & newels & some primer runs which added a few hours extra of prep work prior to painting but all round, good experience”
Helpful Report
Posted 2 years ago
Declan
Verified Buyer
“EXCELLENT PRODUCT”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Quick delivery and great product.”
Helpful Report
Posted 2 years ago
Adrian
Verified Buyer
“Spindles top draw for oak fitting them this weekend already put Danish oil on them come up brilliant 👏”
Helpful Report
Posted 2 years ago
Carl Andrews
Verified Buyer
“Excellent service. Bent over backwards to accommodate my request, very happy thank you.”
Helpful Report
Posted 2 years ago
Nigel Rogers
Verified Buyer
“Good products at competitive prices, but some issues with the shipment; one package out of 3 was returned by the courier to Jacksons for some unknown reason and one item was missing from the original shipment. This was quickly resolved by Jacksons but did delay my progress”
Helpful Report
Posted 2 years ago
Good morning Nigel, Thank you for your kind comments regarding Jackson Woodturners. On behalf of the couriers, please accept our apologies regarding the delays, however I am pleased that our staff resolved the issues quickly.
Posted 2 years ago
Steven
Verified Buyer
“Overall good but the the couriers let you down by being a day late and costing me time I won’t get back. The oak spindles were slightly to big or the housing in the rails were too small. Either way, a leading edge had to be put on the the top and bottom of each spindle! Not the end of the world but again, it cost me time!”
Helpful Report
Posted 2 years ago
Alison
Verified Buyer
“Lovely product, great service.”
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Posted 2 years ago
David
Verified Buyer
“All delivered on time”
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“I purchased a stair handrail. The product was exactly as described, beautiful Ash, very pleased. It was easy to make the order and it arrived earlier than expected, extremely well packed and protected. Can't wait to see it in situ.”
Helpful Report
Posted 2 years ago
Paul Wrightson
Verified Buyer
“You as a company are really good but dx delivery are absolutely shocking”
Helpful Report
Posted 2 years ago
Good morning, We appreciate your feedback. We always strive to work with our couriers to achieve timely deliveries, although there are times when the courier is unable to deliver for one reason or another. We will continue to monitor their effectiveness moving forward. Once again, thank you for the positive feedback regarding Jackson Woodturners.
Posted 2 years ago
Anonymous
Verified Buyer
“Great service. Easy to order. Items arrived quickly”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Staff very friendly, helpful and knowledgeable.”
Helpful Report
Posted 2 years ago
David Harding
Verified Buyer
“Exactly what I needed 👍”
Helpful Report
Posted 2 years ago
Michael
Verified Buyer
“Excellent service, affordable product and the accurate description made it easy to order.”
Jackson Woodturners 5 star review on 23rd November 2023
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Posted 2 years ago
Richard
Verified Buyer
“Lovely, helpful staff to deal with on the phone.”
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Posted 2 years ago
Kay Burgess
Verified Buyer
“Excellent quality and great service”
Helpful Report
Posted 2 years ago
Michele
Verified Buyer
“Staff very helpful, answered questions very quickly. Quick delivery and get up to date throughout process”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“All good delivered as ordered very well packaged”
Helpful Report
Posted 2 years ago
Keith White
Verified Buyer
“This is a great company to buy from, they have very competitive prices, the website is easy to navigate, you are informed of every step from ordering to delivery and they package everything so well, the chances of damage are slim to none.”
Helpful Report
Posted 2 years ago
Jackson Woodturners is rated 4.8 based on 2,899 reviews
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