Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,130 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 6th November 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with telephone reception having a good knowledge of products meaning the right materials were delivered on time. Highly recommend.”

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Posted 10 years ago

“The cast iron spindles I bought arrived very promptly and look great. very reasonably priced. I was a little disappointed that they couldn't be cut to my required length”

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Posted 10 years ago

“The product was good the customer service was not good. The guy on the end of the phone was happy that he could get on their web site so why should I be ringing to tell him I had a problem. He didn't even ask basic questions sich as what operating system I was using.”

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Posted 10 years ago

We are very sorry that you had difficulties ordering with us. As we did try to explain over the phone, there were no problems with the website at the time of the call. Unfortunately we are not in the position to help fix customers own home computers or help them with their internet providers remotely. Jackson Woodturners

Posted 10 years ago

“Easy ordering process and call soon after to confirm delivery date. Messages received on delivery day confirming time slot. Well packaged, thanks looks good,”

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Posted 10 years ago

“I was very pleased with the service, the packaging of the rails for transporting, and the quality of the goods as described on the internet. D.M. COVENTRY.”

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Posted 10 years ago

“Service is always quick and efficient”

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Posted 10 years ago

“Quality of product and packaging was excellent. Looks exceeded my expectations as I only had a web photo to go by and would highly recommend this product. Delivery very quick and in the allotted time. Overall 5 star rating.”

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Posted 10 years ago

“Very pleased with the product (stair handrail), the packaging, and the speed of delivery. Since attaching the handrail, I have ordered oak caps for the knoll posts. Highly recommend the company.”

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Posted 10 years ago

“Excellent service and speedy delivery”

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Posted 10 years ago

“My order arrived on time as was as described. would have no problem ordering from this site in the future. JQ”

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Posted 10 years ago

“Excellent product as described. Swift delivery. Overall very good & would recommend”

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Posted 10 years ago

“I have dealt with Jackson Woodturners for quite a few years now and I can't say anything other than very helpful,excellent service and beautiful quality. Well done to you all.”

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Posted 10 years ago

“Very well packaged. Good quality product. Delivered quickly”

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Posted 10 years ago

“Brilliant service start to finish. Good easy to use website. Lots of variety quality materials. Quick delivery turnaround. That's all you want from a quality company really. Had plenty of bad experiences elsewhere so it's delightful to have this quality service. I'm very pleased with my high end products. Thanks will be back for more.”

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Posted 10 years ago

“Arrived when you said it would . Very happy .would recommend.”

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Posted 10 years ago

“Great product so much better than others and fast delivery.”

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Posted 10 years ago

“Very personal Customer service, resulting from an immediate phone call when my online requested (and optimistic!) delivery date could not be met. Very good quality product, packaged and protected well for / during delivery. I would certainly use this company again in the future and recommend them to a friend.”

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Posted 10 years ago

“A great reliable supplier of quality stair parts. I have used them several times in the past and will definitely use again, good prices and quick delivery”

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Posted 10 years ago

“Thank you for your prompt service and delivery. We searched for a long time to find the right bannister and fittings....perfect!”

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Posted 10 years ago

“Perfect product exactly what I ordered perfection”

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Posted 10 years ago

Jackson Woodturners is rated 4.8 based on 3,130 reviews