Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,083 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not receive the first Oder for the day it should have been delivered rang and then sent an order, which I’ve got next day bit disappointed”

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Posted 1 year ago

“Placed my order and all the items arrived well packed and arrived in only 2 days, very happy with how my order was dealt with, will definitely be using them again”

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Posted 1 year ago

“Speedy hassle free service. Thanks.”

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Posted 1 year ago

“I have been using Jackson Woodturners for a few years and never had an issue. My order always arrives on time and is very well protected. The website could do with a bit of work. For the past while when I saved a quote and go back for it at a later date it hasn't been saved which is frustrating and time consuming. The previous orders section doesn't always update either. Overall they are a great company to deal with and someone is always available on the chat facility if advice is required. I will continue to use them. ⭐⭐⭐⭐⭐”

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Posted 1 year ago

“Good quality product fair price and delivery efficient”

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Posted 1 year ago

“We recently purchased newel posts and spindles for our staircase and the experience was excellent. The quality of the materials is top-notch, and everything was delivered on time. Great customer service and very professional—highly recommended!”

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Posted 1 year ago

“Stair parts made to order (rails and spindles), very good quality at a very reasonable price”

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Posted 1 year ago

“The stairs was excellent quality as were the fittings. All was well wrapped for the delivery which was prompt.”

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Posted 1 year ago

“Mopstick oak rail very well finished, brackets excellent”

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Posted 1 year ago

“Long delivery times, then item was delayed, expensive delivery charges”

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Posted 1 year ago

“Having spent, what felt like, hours online trying to find a matching spindle to replace a broken one at my parents house (who knew there were soooo many different designs) I eventually found the one I wanted with Jackson Woodturners! I ordered at a very good price and it was delivered quickly, very well packaged and I'm thrilled. Great service! Thank-you!”

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Posted 1 year ago

“Great product, No complaints.”

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Posted 1 year ago

“I can highly recommend Jackson Woodturners. Customer service is excellent. All items were packaged extremely well and delivered on time. I will definitely be using Jackson Woodturners again. Thanks, Ansell Carpentry”

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Posted 1 year ago

“Excellent quality and fast delivery”

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Posted 1 year ago

“Friendly staff and a plesure to deal with. easy web site to find every thing you need.”

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Posted 1 year ago

“Discovered this company following a Google search and so pleased I did. Easy to navigate website, product description and price vert good. Questions answered speedily and items delivered packaged well and on time.”

Jackson Woodturners 5 star review on 10th July 2025

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Posted 1 year ago

“Good customer service. Item arrived quickly & is lovely quality”

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Posted 1 year ago

“Goods arrived damaged but customer service sorted problem out quickly & efficiently.”

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Posted 1 year ago

“I ordered the oak stairs klad, the team at jackson woodturners helped to make sure that I ordered what I wanted and needed,the product was of good quality and the end result was amazing”

Jackson Woodturners 5 star review on 5th July 2025

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Posted 1 year ago

“Great product, efficient communication and kept upto date with delivery schedules”

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Posted 1 year ago

Jackson Woodturners is rated 4.8 based on 3,083 reviews