Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.80

4.8 Rating 2,727 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 17th October 2025

James

Jackson Woodturners 5 star review on 9th September 2025

Stephanie

Jackson Woodturners 5 star review on 16th May 2025

Heini

Jackson Woodturners 5 star review on 30th April 2025

Craig

154

Anonymous

Anonymous // 01/01/2019

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“Fantastic products and great service.”

Helpful Report

Posted 10 months ago

“Excellent product, prompt process and delivery.”

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Posted 10 months ago

“right money,on time enough said”

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Posted 10 months ago

“I had a problem w ith the delivery of my order however after contact customers servive it was dealt with smoothly and quickly . I cant thank Kim-Marie Osterfield enough for her help”

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Posted 10 months ago

“Absolutely excellent service and customer care. Kim-Marie could not have been more helpful and responded promply to my queries about my order. The Cottage Loaf handrail, a beautiful piece of wood, is almost identical to the 1901 original on the stairs. I also managed to source antique Victorian cast iron brackets for the new rail so you would never know they had not been installed at the same time. This is not a criticism, but boy can your guys pack securely. I had to wrestle the handrail out of the cardboard tube, the bubble wrap and the shrink wrapped palstic. It took me quite a while and a lot of effort. A first rate company, both product and staff.”

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Posted 10 months ago

“I have used Jackson Woodturners on several occasions and have consistently been impressed with their service. Their website is user-friendly, and the product descriptions are clear and detailed. Additionally, I have experienced prompt delivery with no issues regarding damages.”

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Posted 10 months ago

“Really good service arrived within 3 days and looks really good now it’s installed”

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Posted 10 months ago

“easy to order everything, quality is perfect happy with the product”

Jackson Woodturners 5 star review on 6th March 2025

Helpful Report

Posted 10 months ago

“Website easy to use and the stair parts offered were value for money with excellent delivery with no damage on arrival.”

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Posted 10 months ago

“Very impressed at the quality and how well the items were protected for delivery.”

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Posted 10 months ago

“I’ve used Jackson wood turners for two staircase jobs now and they are great! Great prices, delivery, and high quality products. I shall certainly be using them for further future projects. Josh bartley Detailed carpentry”

Jackson Woodturners 5 star review on 5th March 2025

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Posted 10 months ago

“Quick delivery and good product”

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Posted 10 months ago

“We needed handrails on the staircase as ours didn't have any and a knee surgery was looming. I didn't want it to look like an enthusiastic social services job so I sanded down the gruesome painted banister, orderedsome mopstick rails and accessories from Jackson, applied some Osmo and hey presto! A very stylish addition.”

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Posted 10 months ago

“Lovely quality, they look like the pictures on Web site. We will definitely be buying from jackson woodturners in the future .”

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Posted 10 months ago

“Good quality.”

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Posted 10 months ago

“Customer service and guidance from the team was excellent. Items shipped and delivered alligned to the agreed timescales. Thank you.”

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Posted 10 months ago

“Great company, would def use again. Really nice product, very good pricing and fast delivery. Excellent service, thank you!”

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Posted 10 months ago

“Fast delivery and great quality!”

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Posted 10 months ago

“Quality product, great delivery”

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Posted 10 months ago

“Good selection of stair parts; quick and efficient delivery and fantastic customer service when one one damaged item was quickly replaced. Would definitely recommend to friends and family.”

Helpful Report

Posted 10 months ago

Jackson Woodturners is rated 4.8 based on 2,727 reviews