Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,101 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service & solution of an issue encountered. One of the two wooden stair spindles I received was broken on arrival. We called the help number & sent photos of the broken spindle & a replacement was dispatched the same day free of charge; excellent customer service, thank you”

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Posted 2 years ago

“Good quick service, good product and no hassle getting a refund on some returned items”

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Posted 2 years ago

“Perfect producs and delivery as promised.”

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Posted 2 years ago

“Jackson wood turners are great delivery service not so”

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Posted 2 years ago

Good morning Cliff, I am very happy to hear that you are pleased with Jackson Woodturners. Unfortunately we are tied with the couriers and have to rely that they will deliver on time. They do, occasionally suffer delays and issues I am sorry that you were on the receiving end of this. I hope this will not stop you from returning for Jacksons in the future.

Posted 2 years ago

“the couriers were useless but when I finally received the handrail and fittings I was pleased with the quality”

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Posted 2 years ago

“I’d been looking to replace a missing stair spindle for a while but was having no luck finding a match for the existing spindles. I found Jackson Woodturners via Google search and found what looked to be a perfect match. The spindle arrived very well packaged in a reasonable time frame, and I received delivery updates letting me know when to expect it. After cutting down to size, the spindle fits perfectly with the others. Happy to recommend Jackson Woodturners and would use again myself.”

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Posted 2 years ago

“Excellent quality product. Accurately manufactured, well packaged and prompt delivery.”

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Posted 2 years ago

“Great company, delivered on time. All items Great quality.”

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Posted 2 years ago

“I had an issue with delivery of my items from Jackson Woodturner. The fault was of the courier service but Jackson woodturners were quick to resolve the issue thanks to their quick and easy way of contacting them. Products delivered were really good quality and a fraction of the price at DIY stores. I would recommend this company for any joinery.”

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Posted 2 years ago

“Good quality and well wrapped products with a fast delivery service”

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Posted 2 years ago

“Perfect thank you 😘”

Jackson Woodturners 5 star review on 16th May 2024

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Posted 2 years ago

“As an amateur....I found the website very easy to use and sub menus regarding individual details of the products very useful. Ordering, delivery and quality very good.”

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Posted 2 years ago

“Great company, fantastic products, prices and friendly practical service. I'm very happy with our purchase of Georgian balustrades and base rails and look forward to working with them again. Thank you "stairpartsonline -> Jackson Woodturners Colleen M”

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Posted 2 years ago

“Very helpful staff. Good quality products and quick delivery.Thankyou”

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Posted 2 years ago

“Goods delivered on time and in good condition. Would use again. Thanks”

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Posted 2 years ago

“We did have problems with the size of the mopstick handrail being slightly too big for the brackets”

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Posted 2 years ago

Good morning, I am sorry to hear this. If you chose to order in the future, please do let us know immediately if you do have an issue and we will endeavour to rectify it to your satisfaction.

Posted 2 years ago

“Had products previously from you always highly satisfied!”

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Posted 2 years ago

“An excellent company- very professional and reliable. Have used Jackson Woodturners for 15 years. Materials always turn up on time and very well packaged. Paul P & J Joinery of East Kilbride”

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Posted 2 years ago

“Excellent product and great communication regarding our delivery”

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Posted 2 years ago

“Excellent customer service, Joanne went out of her way to help. Highly recommend”

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Posted 2 years ago

Jackson Woodturners is rated 4.8 based on 3,101 reviews