Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,131 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived within a few days. The packing was excellent , especially as it was over 3 meters long , oak handrail. very pleased with product.”

Helpful Report

Posted 11 years ago

“Very nice quality stair rail. Looks good as well. However it is advertised at being 3.6 metre and it is four x 1 metre posts plus the pieces where they meet so I had to cut the last one in half!! There is also no pre drilled holes or even markers to tell you where the holes should be to fix the brackets on to the wooden plinths that go on to the wall. But overall having said that we are very pleased with the end result.”

Helpful Report

Posted 11 years ago

“Great website and very prompt delivery. Product seems good quality as well. Only improvement would be better online delivery status and more accurate delivery estimate as online it said order was completed in the morning, many hours before delivery was made at the end of the day.”

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Posted 11 years ago

“Although my order was placed over the telephone, rather than on-line, I used the Jackson website to decide what I wanted. The website is easy to use and detailed. Placing my order on the telephone was easy and the persons I dealt with were both helpful and knowledgeable. Despite living in the Highlands of Scotland, delivery was efficient and prompt. I wouldn't hesitate to recommend Jacksons to anyone looking for a new staircase.”

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Posted 11 years ago

“BRILLAINT thankyou. nothing more to add!”

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Posted 11 years ago

“The quality and service were first rate.”

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Posted 11 years ago

“Excellent product at a good price with prompt delivery at a time requested. Will use again and recommend.”

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Posted 11 years ago

“Great price, product and delivery! Thank you”

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Posted 11 years ago

“Firstly the Website is great and easy to find your way through. When I called Jackson Woodturners to find out further details regarding products, Ian jackson was extremely helpful and polite. It was very simple to place an order. At first I didnt have a clue what I needed for my stairs for example how many spindles to order and how many lengths of hand rail. Therefore I took pictures along with measurements and sent it accross via email to Ian and he came back to me straight away with the quote which I was very happy with. When the products were delivered, quality was great along with the design. I highly reccomend Jackson Woodturners. Gurpal Sangha”

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Posted 11 years ago

“Great service but disappointed at the cost of delivery £15 was very expensive but other than this can't fault it. Excellent product and just what I was looking for”

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Posted 11 years ago

“Received very quick and it looks fabulous fitted.”

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Posted 11 years ago

“my banister and scrolls turned up well packed and onetime . they were in good condition. All great. thanks”

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Posted 11 years ago

“thank you for a excellent service”

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Posted 11 years ago

“Very happy with product and they arrived promptly - thank you”

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Posted 11 years ago

“As usual the quality was excellent and the delivery as promised.The service was very quick and efficient and the website easy to order from all in all very good”

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Posted 11 years ago

“Good service and delivered on my preferred day which was great. Packaging around he wooden spindles could have been better as when I opened the box (which had no external damage to the packaging) a couple of the spindles had quite large dents on them as they were just put into a box with no bubble wrap round them like other products which were delivered”

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Posted 11 years ago

“My order was quick and very good quality”

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Posted 11 years ago

“Arrtved on time and very well packaged, Thought the frieght charge of £18 rather high.”

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Posted 11 years ago

“Having called by phone , good & helpful informative response. Very competative on price and prompt delivery. Thank you , Mr Corbin”

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Posted 11 years ago

“Couldn't fault the service , will definitely use again.”

Helpful Report

Posted 11 years ago

Jackson Woodturners is rated 4.8 based on 3,131 reviews