Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 2,962 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 7th July 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service- helpful on phone excellent price fast delivery- wish id found this company before buying my spindles!”

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Posted 11 years ago

“Item delivered in good condition but not on date specified in website.”

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Posted 11 years ago

“Great prompt service thank you will definitely use this Company again.”

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Posted 11 years ago

“The products were fine. The Delivery company not so good. The driver went to the wrong property who, unusually, were at home & they re-directed the driver. The mistake was made by the Delivery company who used the wrong address. The parcel had the wrong address on the Delivery company's label & the correct address on the other side using Jackson's invoice.”

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Posted 11 years ago

“So pleased with our stair parts,great products will use you again soon packed really well”

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Posted 11 years ago

“A really quick and efficient service and a good quality product. I am very pleased with my stair rails and fittings and was impressed that they gave me a refund on the delivery charges for a small item.”

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Posted 11 years ago

“The oak handrails and baserails I received were really excellent and lovely oak. They arrived very quickly as well.”

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Posted 11 years ago

“Excellent service from telephoned order to recieving a very well packed order witin two days - I am pleased with the cost of a good quality product .”

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Posted 11 years ago

“order was arranged for the 6th.my wife took a day of work, so we would not miss delivery. the oak handrails+base rails did not arrive. my wife was in all day,i got home from work at 3.30. i phoned jacksons woodturners sat morning to ask why no delivery had been made.the salesperson i spoke to did not seem overley concernerd about this considering i had PAID for delivery. he then proceeded to inform me that the delivery company had tried to deliver at 16.46 but got no answer. there was no card left to say they had been. i explained that it was impossible for us to miss the delivery as we was both in. the salesperson did not seem concerned again,informed me delivery will be made on the following monday. WE WILL WAIT AND SEE. i will certainly NOT be using this company again. neither should you. only if you want to pay for the privalidge of taking a day off work and paying for a non existent delivery.”

Helpful Report

Posted 11 years ago

The up most attention is taken to get customers their orders on time and when they require it. We do use a third party carrier to deliver orders and we are sometimes let down by their service through no fault of our own.

Posted 11 years ago

“Very prompt and accurate service”

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Posted 11 years ago

“Excellent service with very helpful advice plus a speedy delivery of good quality goods!”

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Posted 11 years ago

“Well priced goods, excellent communication and quick delivery.”

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Posted 11 years ago

“Quality, prices, service and delivery, absolutely brilliant . Thankyou”

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Posted 11 years ago

“We were stuck for a newel post cap and found this product on line. It was a perfect match to our existing fitting and arrived a day earlier that advertised. We would definitely purchase items from this company in the future.”

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Posted 11 years ago

“Excellent coms. Excellent product. Thanks”

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Posted 11 years ago

“Great professional service, fast delivery. Excellent quality materials and very well priced! Could not recommend more!”

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Posted 11 years ago

“Outstanding service... Quality products at great price! Highly recommend”

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Posted 11 years ago

“Goods received quickly and were very good quality.”

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Posted 11 years ago

“Superb speed with delivery and extremely satisfied with product. Thank you”

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Posted 11 years ago

“very good service quit delivery easy website to use”

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Posted 11 years ago

Jackson Woodturners is rated 4.8 based on 2,962 reviews