Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.92

4.9 Rating 2,367 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 2,367 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowlegable staff fantastic choice of vape juices always seem to be open when you need them Good bunch of lads Thank You”

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“Always good service only one thing that annoyed me was the opening time for billing store was 8 am I turned up waited half an hour still didn’t open”

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“Only problem always running out of stock”

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“Staff always helpful”

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“Great service”

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“Good store, wide range, friendly staff, communication needs a little work when small issues arise apart from that all good.”

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“Good staff to reccomend what best suits what u are looking for”

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“Really helpful”

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“Great guy's and girls in shop. Welcoming and great product knowledge”

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“Really good shop and very helpful staff. One improvement would be a way to redeem loyalty vouchers in store.”

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Hi Karl Thanks for the review! Our loyalty points can be spent and earnt instore or online. Aslong as your online accounts email is the same as the email you use instore the accounts will link up and you can spend your loyalty points as you wish :) Any questions please let us know

“Nice employee working there”

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“Good juice at a good price excellent staff . It’s just a shame the 200 ml’s seem to be in short supply.”

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“Overall good, but on a recent transaction I purchased £48 of goods but assistant didn’t take my email address & therefore no reward points added, I went back to explain with shop saying they would look in to it but no points added so really disappointed in that”

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“Always found staff to be knowledgableand helpful”

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“Great shop, lovely people but the stock is often low,a lot of flavours seem to run out rather than being topped up.”

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“Always helpful, friendly and informative, my only negative is a delay in stock.”

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“Good stuff but bottles bit hard”

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“Service is always Good, polite helpful staff. However, the brand of juice prefer is never in stock anymore. Over all im happy.”