Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,286 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 3,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store at Billing. Much easier for parking than in town. Very helpful staff. Unfortunately, there never seems to be much choice of 20mg Salts and if your npt a great fan of icey Salts, the choice is less. I don't want to shop elsewhere or use online suppliers, but if I can't get what I like, what choice do I have. :(”

Helpful Report

Hi Paul Thanks for the feedback - always helpful. What kind of flavours and brands do you usually look at buying? We have over 4400 20mg nic salts instore right now and a lot of those are fruity based....we've recently added the Vortex range and Twist salts this week which include Kiwi Passionfruit, Berry Medley, Pink Punch Lemonade, Strawberry Lemonade, Grape and Berries, Watermelon madness and Honeydew Melon. We've also got other brands which include Blue Sour Razz, Blueberry, Mango, Cherry, Sour Apple, Pineapple, Gummy Bear, Lots of mixed fruit combos aswell as some great dessery based salts. Heres the link to our website, stock location availbility is shown for each product too :-) Hope this helps https://islandvapeuk.com/collections/salts

“Always a great experience at your Billing store. My only wish is that you sold more flavours which were not sweet.”

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“Excellent product and service.”

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“Knowledgeable staff who give good customer service.”

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“Knowlegable staff fantastic choice of vape juices always seem to be open when you need them Good bunch of lads Thank You”

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“Always good service only one thing that annoyed me was the opening time for billing store was 8 am I turned up waited half an hour still didn’t open”

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“Only problem always running out of stock”

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“Staff always helpful”

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“Great service”

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“Good store, wide range, friendly staff, communication needs a little work when small issues arise apart from that all good.”

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“Good staff to reccomend what best suits what u are looking for”

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“Really helpful”

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“Great guy's and girls in shop. Welcoming and great product knowledge”

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“Really good shop and very helpful staff. One improvement would be a way to redeem loyalty vouchers in store.”

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Hi Karl Thanks for the review! Our loyalty points can be spent and earnt instore or online. Aslong as your online accounts email is the same as the email you use instore the accounts will link up and you can spend your loyalty points as you wish :) Any questions please let us know

“Nice employee working there”

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“Good juice at a good price excellent staff . It’s just a shame the 200 ml’s seem to be in short supply.”

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“Overall good, but on a recent transaction I purchased £48 of goods but assistant didn’t take my email address & therefore no reward points added, I went back to explain with shop saying they would look in to it but no points added so really disappointed in that”

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“Always found staff to be knowledgableand helpful”

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“Great shop, lovely people but the stock is often low,a lot of flavours seem to run out rather than being topped up.”

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“Always helpful, friendly and informative, my only negative is a delay in stock.”

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Island Vape UK is rated 4.9 based on 3,286 reviews