IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.92

4.9 Rating 4,493 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 4,493 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

Write Your review

Tell us how IOLLA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IOLLA 5 star review on 19th February 2024

265

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service.”

Helpful Report

Posted 1 year ago

Thank you Asad! We really appreciate your kind words

Posted 1 year ago

“My vegan leather glasses case with a magnetic catch is exactly what I wanted to carry my glasses in my breast pocket. It is well made and stylish. It would be even better 1 cm or so shorter”

Helpful Report

Posted 1 hour ago

“At the ripe old age of 47 I had to join the optical enhancement club! I called in to see the guys at Iolla who where absolutley fab. Choosing your very first pair of glasses is a liitle strange so all the help and patience was much appreciated. I even had a nice warm drink!”

Helpful Report

Posted 3 hours ago

“Excellent staff and very good prices”

Helpful Report

Posted 4 hours ago

“Excellent service as always.”

Helpful Report

Posted 5 hours ago

“Love my new glasses… never had so many great comments before. Choice of frames is fantastic and none are dull at all. Staff super friendly… great experience all round.”

Helpful Report

Posted 22 hours ago

Hey Lindsey, thank you for your review! We're so glad to hear that you're loving your new IOLLAs. Hopefully we'll see you again soon!

Posted 7 hours ago

“So easy and the staff are exceptional. I have never been disappointed with the product and the competetive prices means I can afford additional frames which gives me more choice on a daily basis.😁😁”

Helpful Report

Posted 1 day ago

Hey Frances, thank you for your review! We're delighted to hear that you're loving what we do here at IOLLA. We're looking forward to seeing you again soon and adding some new frames to your collection!

Posted 7 hours ago

“Helpful and friendly staff, whole process was smooth and efficient. Couldn’t fault this shopping experience!”

Helpful Report

Posted 1 day ago

Hey Erin, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 7 hours ago

“in addition to an excellent variety of stylish frames the quality of the lenses provided by Iolla are far superior the what I got at Specsavers--to the point of me having Iolla replace the lenses in both my distance & reading glasses. Very happy with quality, style & helpful,charming customer service.”

Helpful Report

Posted 3 days ago

Hey Josephine, thank you for taking the time to leave us such a lovely review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 1 day ago

“The very best. Great service from initial purchase to collection. A model for any business interfacing with their customers.”

Helpful Report

Posted 3 days ago

Hey Eric, wow what a lovely review, thank you for taking the time to leave us this feedback! It's so great to hear you loved your experience shopping with us. We cant wait to see you again soon!

Posted 3 days ago

“All good does what it says plenty contact And regular updates re status.”

Helpful Report

Posted 4 days ago

Hey David, thanks for taking the time to leave us this great review. We're so happy to hear you loved the service here at IOLLA. We cant wait to see you again soon!

Posted 3 days ago

“Great experience at IOLLA Argyle Street, lovely staff, left to have a browse around the products and helped me make a final decision when I couldn’t choose! Glasses were ready within the advised 7-10 day timeframe and collected quickly. I’ll definitely be back for another pair!”

Helpful Report

Posted 4 days ago

Hey Kirsten, thanks for leaving this lovely review. It's great to hear you had such a great time in our finnieston showroom, we cant wait to see you again soon!

Posted 3 days ago

“Excellent service ‘ even when had a problem with my new glasses the staff were so helpful and friendly,and went out of their way to rectify the problem I had. Would definitely recommend them to all my friends and family.”

Helpful Report

Posted 4 days ago

Hey David, great to hear you loved our service here at IOLLA. We're so glad you are loving your new glasses and we can wait to see you again soon!

Posted 3 days ago

“The service was very quick, efficient and I received good communication emails. Also not to many spam emails after my order.”

Helpful Report

Posted 5 days ago

Hey Neil, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 5 days ago

“I love these glasses so much - they are totally my best pair yet. They are stylish and comfortable :)”

Helpful Report

Posted 5 days ago

Hey Archie, thank you for your review! We're delighted to hear that you're loving your new IOLLAs 😎

Posted 5 days ago

“I love my new glasses and I swear my vision is better with them! My whole IOLLA experience was great, no pressure from staff but they were always on hand when I needed them. The range of frames available were well laid out and I tried on many. My husband has just received his varifocals and he is delighted with them. We would definitely recommend this business......”

Helpful Report

Posted 6 days ago

Hey Maureen, thank you so much for your review! We are delighted to hear that you and your husband are loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 5 days ago

“high-quality frames and lenses. nice selection to choose from at a fair price. Customer service in the store was excellent, very patient and helpful. Delivery came within a couple of weeks and was well packaged.”

Helpful Report

Posted 6 days ago

Hey Sophie, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA and we hope to see you again soon!

Posted 5 days ago

“Good service and great glasses”

Helpful Report

Posted 6 days ago

Hey Liz, thank you for taking the time to leave us a review!

Posted 5 days ago

“Great choice, Great service, Great price. 100% recommend”

Helpful Report

Posted 6 days ago

Hey Tracy, thank you so much for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 6 days ago

“Really beautiful designs and it was great that the staff in the shop helped me pick a style right for me. Thanks very much.”

Helpful Report

Posted 6 days ago

Hey Emma, thank you so much for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 6 days ago

“Good pleasant service.”

Helpful Report

Posted 1 week ago

Hey Anthony, thank you for your review!

Posted 6 days ago

IOLLA is rated 4.9 based on 4,493 reviews