IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.92

4.9 Rating 4,485 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 4,485 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 19th February 2024

265

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service.”

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Posted 1 year ago

Thank you Asad! We really appreciate your kind words

Posted 1 year ago

“in addition to an excellent variety of stylish frames the quality of the lenses provided by Iolla are far superior the what I got at Specsavers--to the point of me having Iolla replace the lenses in both my distance & reading glasses. Very happy with quality, style & helpful,charming customer service.”

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Posted 1 day ago

“The very best. Great service from initial purchase to collection. A model for any business interfacing with their customers.”

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Posted 2 days ago

Hey Eric, wow what a lovely review, thank you for taking the time to leave us this feedback! It's so great to hear you loved your experience shopping with us. We cant wait to see you again soon!

Posted 1 day ago

“All good does what it says plenty contact And regular updates re status.”

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Posted 2 days ago

Hey David, thanks for taking the time to leave us this great review. We're so happy to hear you loved the service here at IOLLA. We cant wait to see you again soon!

Posted 1 day ago

“Great experience at IOLLA Argyle Street, lovely staff, left to have a browse around the products and helped me make a final decision when I couldn’t choose! Glasses were ready within the advised 7-10 day timeframe and collected quickly. I’ll definitely be back for another pair!”

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Posted 2 days ago

Hey Kirsten, thanks for leaving this lovely review. It's great to hear you had such a great time in our finnieston showroom, we cant wait to see you again soon!

Posted 1 day ago

“Excellent service ‘ even when had a problem with my new glasses the staff were so helpful and friendly,and went out of their way to rectify the problem I had. Would definitely recommend them to all my friends and family.”

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Posted 2 days ago

Hey David, great to hear you loved our service here at IOLLA. We're so glad you are loving your new glasses and we can wait to see you again soon!

Posted 1 day ago

“The service was very quick, efficient and I received good communication emails. Also not to many spam emails after my order.”

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Posted 3 days ago

Hey Neil, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 3 days ago

“I love these glasses so much - they are totally my best pair yet. They are stylish and comfortable :)”

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Posted 4 days ago

Hey Archie, thank you for your review! We're delighted to hear that you're loving your new IOLLAs 😎

Posted 3 days ago

“I love my new glasses and I swear my vision is better with them! My whole IOLLA experience was great, no pressure from staff but they were always on hand when I needed them. The range of frames available were well laid out and I tried on many. My husband has just received his varifocals and he is delighted with them. We would definitely recommend this business......”

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Posted 4 days ago

Hey Maureen, thank you so much for your review! We are delighted to hear that you and your husband are loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 3 days ago

“high-quality frames and lenses. nice selection to choose from at a fair price. Customer service in the store was excellent, very patient and helpful. Delivery came within a couple of weeks and was well packaged.”

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Posted 4 days ago

Hey Sophie, thank you for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us here at IOLLA and we hope to see you again soon!

Posted 3 days ago

“Good service and great glasses”

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Posted 4 days ago

Hey Liz, thank you for taking the time to leave us a review!

Posted 3 days ago

“Great choice, Great service, Great price. 100% recommend”

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Posted 4 days ago

Hey Tracy, thank you so much for your review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 4 days ago

“Really beautiful designs and it was great that the staff in the shop helped me pick a style right for me. Thanks very much.”

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Posted 4 days ago

Hey Emma, thank you so much for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we'll see you again soon!

Posted 4 days ago

“Good pleasant service.”

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Posted 5 days ago

Hey Anthony, thank you for your review!

Posted 4 days ago

“Recently bought my third pair of glasses - so straightforward, customer service was excellent and the compliments I have received for my latest pair is lovely.”

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Posted 5 days ago

Hey Cristina, thank you for your review! We're delighted to hear that you're loving your IOLLAs!

Posted 4 days ago

“Delighted with my new spectacles - though that the staff were helpful and the turnaround time were as promised. Compared to the replacement cost of my other glasses, Iolla charges appear to be very reasonable.”

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Posted 5 days ago

Hey David, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA and hope to see you again soon.

Posted 4 days ago

“Excellent service”

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Posted 5 days ago

Hey Andrea, thank you so much for your review!

Posted 4 days ago

“Great service. Glasses were a tiny bit late but they made up for it =)”

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Posted 6 days ago

Hey Eling, thank you for your review!

Posted 4 days ago

“Amazing service from Pearl at the store since I arrived. She explained the offer clearly and assisted me with everything. I want to thank Cleo form customer Service, who helped me a lot with uploading the prescription and also facilitated me an invoice that I requested. The glasses are beautiful, need a bit of adjustment but I know I can call in and they will adjust them for me.”

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Posted 6 days ago

Hey Carmen! Thank you so much for your review. We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we will see you again soon!

Posted 4 days ago

“Really helpful staff. Helped me choose between sunglasses designs and gave me honest options based on which suited me. When I collected the sunglasses from store they presented them beautifully for me to see them and then adjusted them so quickly. All in all a fantastic service”

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Posted 6 days ago

Hey! Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you're loving what we do here at IOLLA.

Posted 4 days ago

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Posted 6 days ago

IOLLA is rated 4.9 based on 4,485 reviews