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IOLLA Reviews

4.9 Rating 4,452 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

4.9

Based on 4,452 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 19th February 2024

IOLLA 5 star review on 5th January 2024

IOLLA 5 star review on 17th November 2023

IOLLA 5 star review on 17th August 2023

IOLLA 5 star review on 3rd June 2023

IOLLA 5 star review on 17th May 2023

IOLLA 5 star review on 29th April 2023

265

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t find any glasses I liked when I received my first prescription (from a well known high street chain). Thankfully I’d passed Iolla in the street previously and thought they would be worth a visit. There’s such a big selection of modern spec’s at a decent price I found it hard to pick a pair!”

Posted 1 week ago

We're delighted to hear you're happy with your new glasses Pamela! The Stewart frames look great on you

Posted 6 days ago

“These are my second set of clip on sunglasses to go over my prescription varifocles also from iolla . I love these and they also look great too. Great lenses that really filter strong sunlight well. I would say these are a must for anyone who wears prescription glasses , without spending lots on a second pair of prescription sunglasses.”

Posted 1 week ago

Thank you so much for taking the time to write this lovely review Nyree! You look fantastic in your Somerville glasses and clip-on

Posted 6 days ago

“Amazing service and lovely frames”

Posted 1 week ago

Hi Iona, lovely to hear you love our IOLLA frames, we hope to see you again soon!

Posted 1 week ago

“the only glasses shop i've ever been in where the person serving you aim is not to try and take as much money as they can away from you. the best glasses buying experience i've ever done Frames are very good quality , and good value for money.”

Posted 1 week ago

Hi Anthony, wow what a lovely bit of feedback for us. Its great to hear you love shopping in our showroom, we loved having you! Cant wait to see you again soon.

Posted 1 week ago

“The staff in the West George Street store are always so helpful and friendly.”

Posted 1 week ago

Hey Heather, so lovely to hear how pleasant your experience has been in our showroom! We hope to see you again soon

Posted 1 week ago

“Great service from the team at Manchester. They were really friendly, helpful and couldn’t fault the service. Delivery was a lot quicker than expected and I’ve had no issues with my new glasses - would definitely recommend as they’re such good quality!”

Posted 1 week ago

Hi Emma, wow what a lovely bit of feedback! Great to hear you had such an enjoyable time in our showroom and we hope to see you again soon!

Posted 1 week ago

“Excellent customer service from the Manchester team”

Posted 1 week ago

Hey Lauren, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 week ago

“My lenses were badly scuffed and the staff were kind enough to offer to have them repaired free of charge which was very much appreciated, had them back quickly too!”

Posted 1 week ago

Hi Jordan, Glad to hear you are loving your new and improved glasses!! We hope to see you again soon.

Posted 1 week ago

“Excellent service. Sales people really friendly and helpful. Glasses game on time and I am delighted with them”

Posted 1 week ago

Hey Mark, thank you for your lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 week ago

“So helpful, so affordable, and so stylish - they made my first glasses experience delightful.”

Posted 1 week ago

Hey Heather, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 1 week ago

“Great experience instore and online. Thanks Iolla.”

Posted 1 week ago

Hey Catherine, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA, hopefully we'll see you again soon!

Posted 1 week ago

“Brilliant range of glasses and sunglasses. Staff very helpful and give honest opinion and no pressure to buy.”

Posted 1 week ago

Hey Elaine, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 1 week ago

“Fantastic glasses at very affordable prices. Staff are super-friendly and helpful. Lovely shop with great selection of stylish designs. Very pleased.”

Posted 1 week ago

Hey Samantha, thank you for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 1 week ago

“Brilliant experience in-store and after”

Posted 1 week ago

Hi Daniel, Thanks for this great review! We hope you are loving your glasses and we will see you again soon.

Posted 1 week ago

“Friendly staff, no fuss or hard sell. Reasonable price and good choice. Quick delivery too. Will continue to buy from here and would recommend.”

Posted 1 week ago

Hi Debbie, thanks for leaving this really great review! Its so lovely to hear you had such a pleasant experience with us. We cant wait to see you again soon.

Posted 1 week ago

“First time I have used IOLLA and I was very impressed! Lovely shop, very nice staff and a great selection of glasses. The shop also smells amazing! Love my new varifocal glasses and I'll definitely be back!”

Posted 1 week ago

Hey Dawn, thank you for leaving what is such a lovely review! We're so pleased you had such a great first time purchasing from us and we hope to see you back in our showroom again soon!

Posted 1 week ago

“Very happy with my new glasses staff very friendly and helpful but if I could make one criticism/observation they did take a long time to arrive and I had to chase up delivery twice. Granted my prescription was for varifocals but I still felt it was a bit of a long wait.”

Posted 2 weeks ago

Hey Shirley, thanks for taking the time to leave this review! It's great to hear you are loving your new glasses and had a great experience in one of our showrooms. Sorry to hear that you felt you waited too long on your order, the delivery time on all our prescription orders is 6-12 working days that way we can make sure your glasses are crafted to perfection before you receive them!

Posted 1 week ago

“Friendly, helpful staff and great glasses at a great price! I’ll definitely be back.”

Posted 2 weeks ago

Hey Scott, thanks for this great review! Amazing to hear you had a great experience shopping with us and we will see you again soon.

Posted 1 week ago

“Great choice of frames. Staff are very knowledgeable and patient. Also give honest opinions and are friendly. Lovely happy environment to shop in.”

Posted 2 weeks ago

Hi Yvonne, Thank you for leaving this lovely review! Its great to hear how enjoyable our showroom was to shop in, we hope to see you back again soon.

Posted 1 week ago

“Really positive experience - iolla have styles which you won’t find anywhere else !”

Posted 2 weeks ago

Hey Paul, Thanks for taking the time to leave us this feedback. We really pride our self on our unique frames so this review is really appreciated!

Posted 1 week ago

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IOLLA is rated 4.9 based on 4,452 reviews