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Interflora.ie Reviews

4.5 Rating 1,817 Reviews
87 %
of reviewers recommend Interflora.ie
4.5
Based on 1,817 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Delivered on time same day flowers beautifully designed
Helpful Report
Posted 5 years ago
Ordered Bouquet for my Sister for her Birthday. The florist Said that they Attempted Delivery but no one was at home. Said they left a Card in the Letterbox. However Sister and her entire Family was at home all day and no one came to the door and No Card was left in Her Letterbox. No Phone call was made despite giving mobile no when booking for such as instance. Instead they sent me an E-mail later that day - 15-45pm - . the result being that I had to contact my Sister to inform her of the " Suprise Bouquet of Flowers" and needed her to contact Interflora to rearrange for either Delivery or Collection. They were delivered the following late afternoon and to be honest the Flowers were beautiful and worth the Money, But a simple Phone Call on the First Day would have meant they WOULD have arrived on her Birthday.
Helpful Report
Posted 5 years ago
Excellent service. Prompt, efficient and a first class bouquet.
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Posted 5 years ago
I must thank Interflora for there speedy delivery and beautifully flowers - my Sister really was over the moon - it was brilliant that Interflora were able to make people's day during this madness - a million thanks to all from Interflora for there kindness
Helpful Report
Posted 5 years ago
Flowers went to Florence in Italy as a get well gift. My cousin said they were lovely.
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Posted 5 years ago
Excellent service ordered at 10.15pm and delivered before 12pm the next day.
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Posted 5 years ago
Beautiful bouket delivered on time. Thank you
Helpful Report
Posted 5 years ago
I place an order with Interflora.co.uk on June 3rd for delivery on June 8th. On June 4th, I inquired if the order delivery could be brought forward to June 5th. I eventually received a response on the morning of June 5th stating the order would be delivered on Saturday June 6th. This is not what I requested and responded immediately stating that that will not work as the delivery premises are not open on Saturday. A further 24 hours later I received a response confirming that order would be delivered on the original date....Monday June 8th. When I checked the order tracking on the DPD website (courier company used by Interflora) when would my order be delivered it stated "Your parcel is perishable and can no longer be delivered, please contact Interflora for further details". I immediately contacted DPD Customer Care and tried to determine what was happening. They advised that this instruction came through on their system at 4.40am this morning (June 8th). I have subsequently emailed Interflora again asking what is going on and how do they plan fix the mess they have caused. My parcel was a special gift for my partner on a special day for us. There is nothing to be gained by ringing Interflora as you just get directed to an email address. The whole episode shows high level of incompetence and I will never use an Interflora service again
Helpful Report
Posted 5 years ago
Excellent service. Delivered on time and as purchased.
Helpful Report
Posted 5 years ago
Website is so easy to use, service always excellent, with constant updates about progress of order.
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Posted 5 years ago
I was very happy with my recent order - it arrived on time and looked lovely
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Posted 5 years ago
beautiful flowers, fast delivery and one happy birthday girl. would definetely recommend.
Helpful Report
Posted 5 years ago
Pretty decent flowers thanking you
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Posted 5 years ago
Delivery arrived on time
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Posted 5 years ago
Poor display and flowers didnt last very long. Even the unopened buds didnt open.
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Posted 5 years ago
The Gift was well received
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Posted 5 years ago
Very happy with bouquet and delivery
Helpful Report
Posted 5 years ago
TERRIBLE — no flowers delivered. Shocking customer care. No attempt to resolve issues.
Helpful Report
Posted 5 years ago
Very good and prompt
Helpful Report
Posted 5 years ago
It is my first time to use Interflora and I was delighted with their promp delivery.They kept me up to date on everything about my order.My sister was delighted with the choice of flowers she recieved.So everybody happy.
Helpful Report
Posted 5 years ago
Interflora.ie is rated 4.5 based on 1,817 reviews