Interflora.ie Reviews

Name: Interflora.ie
Rating: 4.54

4.5 Rating 1,645 Reviews

88 %

of reviewers recommend Interflora.ie

Company Reviews

Metrics

4.5

Based on 1,645 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Interflora.ie 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the online ordering and delivery were good, I was a little underwhelmed with the size of the floral arrangement.”

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Posted 3 years ago

“I was very disappointed with the size of the arrangement for the cost €70. It looked more like a funeral wreath than birthday flowers which I had ordered.”

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Posted 3 years ago

“Flowers chosen by florist seemed to be cheapest available. Also, bouquet was supposed to arrive in a vase cut instead was delivered in a cheap yellow jug. Very disappointing overall.”

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Posted 3 years ago

“My order arrived late so I wasn’t very happy as they were a gift for a special day.”

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Posted 3 years ago

“For the cost of the flowers, the bouquet was much smaller than I would have thought and smaller than bouquets delivered within Ireland fur the same value...”

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Posted 3 years ago

“I sent flowers to my niece in hospital in Australia. When she hadn't received them on day 3, I emailed and was told the hospital wouldn't allow flowers. They had a ph number for my niece, so why not ring her!! So if I hadn't checked it out, my niece would never have got them. Although she still hasn't received her flowers. I've been told they'll deliver to her house. Even though she will be in hospital for weeks. Very disappointed. Very unprofessional.”

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Posted 3 years ago

“I was embarrassed when my friend sent me the picture of the bunch of flowers that was sent! For €60 it was pathetic.”

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Posted 3 years ago

“The ease of using Interflora website is very good. I ordered anniversary flowers 4 days in advance and the order was confirmed online accordingly. Unfortunately, the flowers arrived 4 days late - too late for the anniversary. Strangely, the website confirmed that the flowers had been delivered in good time. The response to my complaint(s) were efficient and full. On investigation, it seems the fault lies with the delivery service DPD who have told me that the delay was due to excessive demand. I have marked Interflora down as the delivery service -DPD - is chosen by them and I will not be using their services again unless they change their delivery service”

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Posted 3 years ago

“Ordered flowers to be delivered last monday they still haven't got them”

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Posted 3 years ago

“I SPENT SEVERAL HOURS TRYING TO LOCATE THE FLOWERS FOR MY SISTER AS THERE WAS NO CARD LEFT THROUGH THE DOOR . SHE HAD TO GO OUT FOR A SHORT WHILE TO COLLECT HER DAUGHTER. WE HAD TO TRY AND LOCATE WHERE THE FLOWERS WERE LEFT.”

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Posted 3 years ago

“Was very disappointed in the flower arrangement I received for my mother in law for mother's day. I have used interflora on numerous occasions and was very very happy with what I received . But on this this occasion I was not very happy I taught it was a very mean bouquet I received.”

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Posted 4 years ago

“The florist missed the order so my Mam didn’t get her flowers on Mother’s Day. They delithem a day later.”

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Posted 4 years ago

“I was disappointed with the flowers we ordered for Mother’s Day. They looked a lot different to what was shown on your website. There were less stems than what was promised on the website and I paid a lot of money for them.”

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Posted 4 years ago

“Flowers were lovely but I was onto your customer care team to update the card which I was told was done only for them to arrive a day early and the card not updated .”

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Posted 4 years ago

“Flowers arrived for mothers day and were nothing like the ones I purchased. W9nt be ordering from here again.”

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Posted 4 years ago

“First of all ur representative couldn’t find the address on ur system,and I was on the phone way too long to order flowers. Then on the day of delivery I got a notification to say they were delivered, when in fact they were not! I completely ruined the surprise when I called my girlfriend to find out what she thought of her flowers. It was nearly 5:30 when I took it upon myself to ring the florist ye had told me that interflora would be using, and they had a mix up and were about to close... luckily they managed to rectify the situation and my girl and her daughter got their flowers at 6:05, to nobodies surprise! Thanx interflora”

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Posted 4 years ago

“No issue with delivery. Flowers were dull and lifeless, withered leaves, unopened buds still haven’t opened. Not expecting them to as they are most likely dead. Very disappointing. In future, I’ll use my local florist.”

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Posted 4 years ago

“DPD tried to deliver to wrong address bride valley in cork city instead of bride valley aherla....”

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Posted 4 years ago

“I booked same day service! When it couldn’t be delivered, I asked for ASAP! It took 2 days!! Now I will tell you that the family are very happy with them but I am disappointed!!”

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Posted 4 years ago

“First class and easy”

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Posted 4 years ago

Interflora.ie is rated 4.5 based on 1,645 reviews