Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 37,095 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 2nd August 2025

Interflora UK 5 star review on 29th July 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i recieved a differrent boquet than the one i ordered”

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Posted 1 day ago

Hi Jumanah. This does not sound right at all. I have sent you an email with regards to this. Kind regards, Tom.

Posted 1 day ago

“Was disappointed my partner never got them on the day , As you couldn’t get white Rosie’s from your local Interflora branch until the next day When they did arrive the next day however , they was beautiful and she was very happy”

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Posted 3 days ago

Hi Phil, I’m really sorry we could not deliver your order on the date requested. . I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Sue

Posted 2 days ago

“Although the flowers were delivered and were nice, I didn’t get the bottle of pink Prosecco I paid £25 for.”

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Posted 3 days ago

Good Afternoon Stuart, thank you for your feedback. I'm happy to hear you were happy with your flowers, however am very sorry to hear your Prosecco was missing. I've sent you an email to discuss this further. Warm Regards, Jade

Posted 3 days ago

“Quick delivery but flowers are dead in 5 days which is very disappointing”

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Posted 1 week ago

Hi Paul, Thank you for your feedback, I can see that you have contacted us directly and that we have now resolved this issue for you. Best regards Michelle

Posted 5 days ago

“So not that good I’m afraid I ordered som flowers international and as yet still no delivery! It’s now been 5 days and still no delivery!”

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Posted 2 weeks ago

Hi Jackie I am so sorry to hear this. I can see you have been in contact with one of my colleagues regarding this matter .kind regards Pippa

Posted 1 week ago

“Poor quality and a disappointment.”

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Posted 2 weeks ago

Hi Mark, I’m really disappointed to hear about your flowers. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Kate

Posted 2 weeks ago

“Flowers we not remotely reminiscent of what was ordered. Some of the flowers were already dying on delivery and no response to my complaint email so far.”

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Posted 3 weeks ago

Good Afternoon, this is disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth

Posted 3 weeks ago

“Flowers apparently lovely but no communication about dispatch / delivery , no live chat available”

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Posted 4 weeks ago

Good Afternoon, this is disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth

Posted 3 weeks ago

“Very disappointed. I had ordered a bouquet of flowers to be delivered to my daughter on her birthday. I received an email on the day of her birthday from Interflora telling me that the florist didn't have any flowers. She had to receive her flowers the day after her birthday which is not quite the same. I don't see my daughter very often and this flower delivery for her birthday meant a lot to me. When she did receive the bouquet the next day she sent me a photo and said they were lovely.”

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Posted 1 month ago

Hi Doreen, Thank you for speaking with me today, I am pleased to have been able to sort this for you. Regards Katy

Posted 4 weeks ago

“I ordered these flowers for my mums birthday expecting them to better than the ones you get from Tesco. They didn’t even last a week the roses didn’t bloom neither did the Lillie’s and I spent at least £70 on them?”

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Posted 1 month ago

I'm sorry to hear you were disappointed with the flowers received by your recipient Hannah. I have sent you an email regarding this. Best wishes, Valerie

Posted 1 month ago

“Flowers were lovely but the pot they arrived in was very much smaller than the photograph suggested. The number of blooms was disappointingly small. The actual florist shop people were very helpful when I had to call to arrange a re delivery when my daughter missed the first delivery. I don’t think the item was good value .”

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Posted 1 month ago

Hi there, Thank you for your review. I am sorry you were disappointed on this occasion. I have sent you an email. Clare

Posted 1 month ago

“I was very disappointed that my mum's flowers were not delivered on her birthday as requested. They arrived at 7pm the following evening.”

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Posted 1 month ago

Hi Shannon, I am very sorry to hear this. I have sent you an email directly. Clare.

Posted 1 month ago

“I was disappointed with what was sent, it was nothing like the picture and I felt it looked to be really sparse so all in all not great nor worth the money.”

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Posted 1 month ago

Hi Gillian, ’m really disappointed to hear about your Flowers. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Deborah

Posted 1 month ago

“I was disappointed in the florists arrangement which included a massive sunflower . In my opinion this didn’t look right in the bouquet .”

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Posted 1 month ago

Good Afternoon Valerie, thank you for providing us with some feedback, we really appreciate it, and I'm so sorry you were unhappy with your bouquet. I've sent you an email to discuss this further. Warm Regards, Jade

Posted 1 month ago

“My Aunt loved her flowers. I got a picture of the bouquet of flowers before they were sent out for delivery. Good updates from the site.”

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Posted 1 month ago

“Disappointed in the bouquet.”

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Posted 2 months ago

Good Afternoon, this is really disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth

Posted 2 months ago

“Delivery driver didn't wait for us to answer door and put them around the side where they could've been damaged. Roses delivered have blooms with brown edges. Roses have no scent. Rose buds do not open and look like plastic ones. Very disappointed especially how much they cost.”

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Posted 2 months ago

Good Afternoon, this is disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth

Posted 2 months ago

“We are not impressed whith the flowers you sent us thay are nearly all dead with what I paid for them I thought thay would have lasted longer delivered Wednesday Dead monday. Never again”

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Posted 2 months ago

Good Afternoon, thank you for speaking with me on the phone today. I'm pleased to have arranged a suitable resolution for you. Kind Regards, Beth

Posted 2 months ago

“I ordered a beautiful bunch of pastel flowers for £65 with a couple of days’ notice and in the box I said that the recipient likes pink. Sadly it looked as if they had grabbed all the cheap pink flowers in store and used them up with one piece of gyp poking out the top. I was really disappointed and felt ripped off. Below are pictures of what I ordered and what I received.”

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Posted 2 months ago

Hi Debbie ,thank you for your review. I am sorry you are disappointed with the flowers received. I have sent an email with regards to this Kind regards Pippa

Posted 2 months ago

“Extremely dissappointed at how small the boquet was. Will not be using this service any time soon!”

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Posted 2 months ago

Hi Paul, I am so sorry to hear you were disappointed with your flowers. i have sent you a separate e-mail regarding your review. Kind regards Pippa

Posted 2 months ago

Interflora UK is rated 4.5 based on 37,095 reviews