Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 37,930 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 17th October 2025

987

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You used DPD to deliver and they kept sending me messages to say they would deliver the flowers to me rather than the person I bought them for. This caused me some anxiety as I was due to go away and they could have been sitting on my doorstep. For this reason I wouldn't used Interflora again”

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Posted 1 week ago

“I was sent a photo of the bouquest and was very disappointed - few blooms for the price.”

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Posted 2 weeks ago

“Hi x the bouquet was pretty but there were not many flowers in it for the amount that I paid”

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Posted 1 month ago

Dear Helen I am sorry to hear this, I have sent you an email today regarding this. Kind regards Kate

Posted 4 weeks ago

“For the price they weren’t great”

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Posted 1 month ago

Good afternoon, I'm sorry for the delay getting back to you. I'm really disappointed to hear about the flowers. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Posted 3 weeks ago

“I ordered the Autum bunch of flowers unfortunately the flowers received did not resemble the picture. My friend sent me the picture and it was difficult to see any fresh flowers in rhe bouquet.many thx Lian07919277786”

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Posted 1 month ago

Hi Lian, I am sorry to hear you were disapppointed on this occasion. I have emailed you directly regarding this. Kind regards, Clare.

Posted 1 month ago

“nfortunately way too long to deliver on same day with no way of estimating time of delivery. Initial estimate on an order placed in mornig was 1pm. it actually got delivered at 6pm Live tracking was good feature but useless if the person had left work at 5pm say...”

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Posted 1 month ago

Thank you for taking the time to leave a review . Your feedback is really appreciated. Kind regards, Katy

Posted 1 month ago

“Easy to order, tracking delivery was good but flowers its self was very small. I ordered a large and they were tiny. The box was bigger than the bouquet. Wouldn’t order again.”

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Posted 1 month ago

Hi there, I’m really disappointed to hear about your disappointment with the flowers. I can confirm that I have sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Posted 1 month ago

“Very expensive for the amount and quality of flowers delivered”

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Posted 1 month ago

Hi there, I'm really sorry to hear this. . If you would like me to investigate this further for you, please contact us at https://www.interflora.co.uk/page/contact along with your order number and a photo of the flowers. Kind regards, Julie

Posted 1 month ago

“I was not impressed with what we recieved for the cost. Quite frankly I feel less than satisfied.”

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Posted 1 month ago

Hi Roger, I am sorry to hear you were disappointed with the flowers. I have emailed you directly regarding this. Clare.

Posted 1 month ago

“I understand it was a Monday delivery but my £65 bouquet for my wife’s birthday consisted of 4 roses a sprig of 5 white lily’s and a few smaller flowers and lots of foliage. If I had paid half the price I wouldn’t complain. The florist called and said they didn’t have the flowers to deliver the requested bouquet. But said they would put together something of equal size value. If they didn’t have the stock they shouldn’t have taken the order. It should have gone to another florist.”

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Posted 1 month ago

Hello Tim I'm disappointed to hear that the your wife birthday gift was not as expected. I have sent you an email with my apologies, kind regards Marie

Posted 1 month ago

“I was disappointed I ordered the lavish pastel bouquet for my elderly mum I was not expecting it to be exactly like the picture but still expecting pastel shades.. it didn’t match the description and for £73 to be stuffed with Lillies it was disappointing.”

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Posted 1 month ago

Good Afternoon, this is disappointing to hear. I have sent you an email in regards to your review. Kind Regards, Beth

Posted 1 month ago

“Hello Iv used you a lot but was disappointed with the flowers delivered to our Canadian family this time !! The picture of the ones i ordered didn’t resemble anything like them and the amount of flowers were sparse compared to the ones I had looked at I will consider my options next time”

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Posted 1 month ago

Hi Julie, this is disappointing to hear, I have just sent an email to you regarding this, we'll do all we can to put things right. Many thanks, Joe

Posted 1 month ago

“We requested same day delivery this didn’t happen it was the following day. We felt the bouquet was small only one rose and not worth the money we spent.”

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Posted 1 month ago

Hello Bernadette. I am sorry to hear that you have been disappointed in your recent order. I have sent you and email. Kind Regards, Sue. Customer Services

Posted 1 month ago

“Flowers were sent to USA , a picture was sent to me and I was disappointed as the flowers looked like they would not last very long and there were not as many in the arrangement as I expected them there to be.”

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Posted 1 month ago

Hi Pat, I am sorry you were disappointed with the arrangement received by your recipient in the US. I have emailed you directly regarding the issue. Kind regards, Clare.

Posted 1 month ago

“I use Interflora regularly and am always very impressed by the high standard of the deliveries I place. For the most recent delivery, however, I was a little disappointed. The rose petals and sunflower petals were jaded. On the notes section, I requested the flowers to be as bright as possible... The delivered flowers had some bright flowers but nowhere near the standard that had been delivered on my previous delivery to this one (which were amazing!). To be fair, the flowers delivered were not terrible but pretty mediocre. To be honest, I feel I could have popped into M&S and saved half the cost on the product provided. I've tried to upload a photo (and have tried resizing it) but an error message keeps flagging up. My apologies for the disappointing feedback. It's the first time in all the time I've been using Interlora that I've had cause to do so.”

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Posted 1 month ago

Hi Leigh and thank you for posting your review. I'm really sorry to hear about this. I have sent you a separate email to resolve this issue for you. Kind Regards Anita

Posted 1 month ago

“I was quite disappointed with the flower delivery to Richmond, BC in Canada from the UK. It was for a birthday and Interflora did not do any deliveries on the 1st of September so I had to arrange for the delivery the next day instead, 2nd September. The bouquet itself was nothing like the photograph & not at all attractive - solid colours of either red roses or pink roses were not used as indicated in the photograph but instead the roses were pink and white. Not at all attractive!! The lilies were not as shown in the photograph. The bouquet in a vase was not delivered in the morning but at the end of the working day - not happy about that either. The price paid for such a small flower arrangement and delivery charges were nothing short of exorbitent. I do not recommend using their services again unless thay stick to what is promised in their description. Not a pleasant experience!! DO NOT RECOMMEND AT ALL. It was supposed to be an amazing birthday surprise but unfortunately it was not!! Ver disappointed with their service and flower arrangement!! I have uploaded 3 photos - The 1st one is what the arrangement was supposed to look like and the 2nd and 3rd are what was delivered. Quite shocking!!”

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Posted 1 month ago

Hi There, I am very sorry you were unhappy with the item received. I have emailed you directly regarding this. Kind regards, Clare.

Posted 1 month ago

“The flowers were lovely and delivered very quickly However after day two we had an issue with flies all around the kitchen and all over open food, we found a fly infestation from within the flowers and had to be thrown along with lots of fresh food/fruit and the poor dogs bowl was covered in flies all because of these flowers. Not very happy at all”

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Posted 1 month ago

Hi Paul, I can see my colleague has sent you an email addressing this. Kind regards, Julie

Posted 1 month ago

“when arived was not was ordered as discribed jus excample no wee bees vas cheap plastic”

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Posted 1 month ago

Hello Alan. I am sorry to hear this. I have sent you an email. Kind Regards Sue Customer Services

Posted 1 month ago

“Very disappointed with the bouquet delivered compared to the one I selected on your website. While I appreciate seasonal choice the bouquet was selected primarily for the lillys which sadly were not present in the one received. Indeed I thought the selection was rather poor and certainly not worth the cost .”

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Posted 1 month ago

Good Afternoon Steven, thank you for your feedback, we really appreciate it. I'm so disappointed to see you were unhappy with your bouquet. I've sent you an email to discuss this further. Warm Regards, Jade

Posted 1 month ago

“Flowers were late and I was sti being told they were not delivered the following day. I discovered later that they had infact been delivered but it caused a lot of anxiety for me”

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Posted 1 month ago

Hi Tracey, I'm sorry to hear this, I have sent you an email addressing this. Kind regards, Julie .

Posted 1 month ago

Interflora UK is rated 4.5 based on 37,930 reviews