Interflora UK Reviews

Name: Interflora UK
Rating: 4.50

4.5 Rating 39,194 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

Info

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Interflora UK 5 star review on 15th March 2026

Interflora UK 5 star review on 8th March 2026

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My flowers arrived on time & we’re beautiful but without the card that I had asked for with a message on so the recipient didn’t know who they were from”

Helpful Report

Posted 2 weeks ago

Hi Julie, Thank you for leaving feedback, i can see that you contacted us directly and that we have now addressed this issue for you. Kind regards Michelle

Posted 5 days ago

“ordered some flowers for friends anniversary they were half dead when they arrived tried contacting you but no joy”

Helpful Report

Posted 2 weeks ago

Good afternoon, I am very disappointed to hear this and have sent you a separate email to address this issue. With kind regards Michelle

Posted 5 days ago

“I paid £75 for a bouquet which was delivered on the Wednesday, I visted my Mum on the Friday and the roses were already dying. Plus the bouquet was smaller than expected. I was really disappointed.”

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Posted 1 month ago

“There was nothing wrong with the website, service etc I just felt that the flowers themselves were poor, I got some flowers for my mum for mothers day from Morrisons that cost me £12 and I felt they had more flowers in that the £61 ones from Interflora - was quite disappointed as these were to be presented to the wife of one of our gentlemen that was retiring I had to add some bits that i had from home just to make them look a bit fuller :(”

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Posted 2 months ago

“All online, sorted Flowers delivered Lasted two days and then my partner had to call to get replacement as they didn’t last. Picture not taken but flowers replaced. Not happy that I’ve paid for this and they last two days”

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Posted 2 months ago

“I contacted Stems Floral Designs and specifically requested the delivery team to knock on the lounge window as my Mother is hard of hearing and does not hear the doorbell. My request was ignored and the flowers were left by the rear access gate on the front drive. She is almost 90 and struggles to walk. Very disappointed.”

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Posted 2 months ago

“It was a disappointment that there was such a small range available for the date I was asking for. I was also required to write and rewrite the same information which was annoying. Usually this was not the case and was not very satisfactory. I ended up with less than I had wanted.”

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Posted 2 months ago

“This time round the flowers delivered were already past their best and some daerkening at the edges. They only lasted a few days. Never had an issue in the past, but this time not so great a surprise for my wife.”

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Posted 2 months ago

“Really disappointed when I see the basket of flowers I sent to my daughter in-law for the loss of her dad.For £40 I thought they would have been a lot better.”

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Posted 2 months ago

“My mother’s flowers and chocolates arrived afternoon. She had left. We expected a morning delivery. They were left at neighbours.”

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Posted 2 months ago

“The flowers weren’t as I saw online. I have paid for a large size but the actual size wasn’t that big. I expected really nice flowers for the price I paid for.”

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Posted 2 months ago

“Flower basket was delivered with crushed flowers and dislodged soil. The recipient salvaged as much as possible before she was able to take a photo of how it was delivered, so wouldn't be representing what arrived. Simply wasn't delivered with proper care. Trust lost.”

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Posted 2 months ago

“Unfortunately took booking for same day delivery but then took 2 more days to arrive”

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Posted 2 months ago

“My primary reason for using your service was that at one time you seemed to delegate all your orders to local florists. Those days seem to be over, so I will now no longer be using your service, and instead, will be searching for and finding local florists directly.”

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Posted 2 months ago

“I received a spring bunch in a large size. Some of the flowers appeared dead on arrival so I couldn't use them in the vase, and overall am a little disappointed. I thought, per the image on the website, there would be more flowers and with a broader array of colour. I wouldn't pay £55 for the same bunch again - sorry.”

Helpful Report

Posted 3 months ago

Hi Jennifer, I'm sorry to hear of your experience. I've sent you an email requesting further details. If you would please reply to my email we will be happy to put this right for you. Kind regards Katy

Posted 2 months ago

“Packages arrived and the flowers that were in the pot had spilt soil on the other items. Also, a box of chocolates had spilt a few of the chocolates in the box. The flowers had been flattened, so it didn’t look great either. They should grow upwards hopefully over time. Basically the package been thrown around with not much care. Better packaging could’ve helped but wasn’t the best presentation when it came out of the box!”

Helpful Report

Posted 3 months ago

Hi Tim, This is very disappointing to hear, I have sent you a separate email with a resolution to this issue. Thank you for taking time to leave feedback Tim. Kind regards Michelle

Posted 3 months ago

“The quality of the small roses was very poor and most died within 2 days Very unusual as I have had good service before”

Helpful Report

Posted 3 months ago

Hi Tony, I'm sorry to hear of your experience. Thank you for speaking with me today and giving me the opportunity to resolve this for you. Regards Katy

Posted 2 months ago

“Flowers arrived on time and in great condition. Ordered a spring uplifting style (with sunflowers if available) and Large size. Would consider the size Medium and style more akin to Autumn (or even wake?).”

Helpful Report

Posted 3 months ago

Hi Dominic, I'm sorry you are disappointed with your flowers. I've sent you an email discussing your complaint. Kind regards Katy

Posted 2 months ago

“Disappointing bouquet for the price, as much foliage as blooms. A partial refund would be good, we don’t plan to use Interflora again in future.”

Helpful Report

Posted 3 months ago

Hi, I'm sorry you are disappointed with your bouquet. I've sent you an email discussing your complaint further. Regards Katy

Posted 2 months ago

“Said the delivery was before 12.15 and came around 2.30”

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Posted 3 months ago

Hi Mike, Thank you for taking the time to leave us your feedback. This will help improve our services in the future. Regards Katy

Posted 2 months ago

Interflora UK is rated 4.5 based on 39,194 reviews