Interflora UK Reviews

Name: Interflora UK
Rating: 4.51

4.5 Rating 37,081 Reviews

87 %

of reviewers recommend Interflora UK

Company Reviews

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About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Interflora UK 5 star review on 29th July 2025

959

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers lovely on arrival but lasted on 5 days in comparison to other bouquets that where purchased for the same celebration that are still looking good”

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Posted 2 days ago

Hello Chris. This does not sound right at all. I have sent you an email with regards to this. Kind regards, Tom

Posted 2 days ago

“Unfortunately of all the flower arrangements I've ordered from Interflora this has been the only one I wasn't impressed with when I saw it next day at my friend's new house (although she seemed happy with it). I do understand that the florist has to work with whatever flowers are available at the time of season but sadly to me it was pretty run of the mill especially knowing past flowers ordered have been beautiful & more or less as pictured on line 😕”

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Posted 1 week ago

“The Interflora website was easy to use and easy to arrange delivery on a certain day, but the delivery cost was very high and the flowers were not worth the amount spent, I could have purchased 2 bunches from the supermarket for the same price and they probably would have been nicer, so a bit disappointing.”

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Posted 2 weeks ago

“Flowers arrived on time but looked completely different to what I ordered”

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Posted 2 weeks ago

“Ordered a Luxurious Neutral Bouquet as I liked the pastel pinks and whites, but just received white flowers only. Asked for a specific delivery time block (your website offered am or pm, but this didn't cover what I needed (late am to early pm) but it was still delivered before my requested time. Thought the bunch was smaller than I've had in the past for the price paid. Luckily, it was still very well received for a birthday surprise....”

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Posted 2 weeks ago

Hi Nigel, I am sorry to hear you were disappointed. I have sent you separate e-mail regarding your review. Best wishes Jo

Posted 1 week ago

“I expected something more than the standard shop bought bouquet size and flower selection. They were pretty, don't get me wrong, just disappointing for 75 pounds.”

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Posted 2 weeks ago

“I was disappointed that the chosen boquet and chololcates did not match up to my expectations. There was a lot greenery with just a hanful of flowers including one stem of lillies. The lilly only lasted 3 days. I sympathise with keeping them in this heat, but they have been kept in the cool since delivery. They have been topped up with fresh water every day. There was also no flower food to top up with. I felt I did not get value for money.”

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Posted 2 weeks ago

Hello Timothy. This does not sound right at all. I can see my colleague has rectifed this now for you. Kind regards, Tom

Posted 2 weeks ago

“The flowers were lovely but I ordered a vae with a bee on it, however the wrong vase was delivered.”

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Posted 2 weeks ago

Hello Alexander, I have sent you an email with regards to this. Kind regards, Tom

Posted 2 weeks ago

“Disappointed the vase was not the colour I ordered.”

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Posted 3 weeks ago

“Unable to deliver on a Saturday so delivered on Friday left flowers at front which was not discovered until I phoned my daughter and asked if the flowers were okay as she uses the back entrance as it is a small holding”

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Posted 3 weeks ago

“To start with, the bouquet, the extra large pastel bloom assortment was absolutely beautiful, really gorgeous! All those extras were in there & I was delighted, as was my Mam. They were for her birthday. I was so looking forward to seeing them all open out in the following days, but sadly that didn't happen. They were delivered on Thursday 3rd July, & by Saturday 5th, she'd had to condense them because many had dropped off, (I had noticed on the first day a few had dropped but nothing major), & the others were withered & drooping. My Mam has green fingers & has always loved her garden & flowers in her home so knows what is what, & although the ones that are left are lovely, I'm so disappointed. It's a lot of money to pay, & when they arrived they were absolutely beautiful, absolutely worth it, I want to make that clear! We have used that florist a couple of times in the past & they always deliver, they always go the extra mile to include the personal touches, & make the best arrangements! This time it just didn't last, despite the ones being left being beautiful still. I have some pictures. One was half an hour after they were delivered & the other is the one from Saturday when they'd had to be condensed. Thank you again though they were so beautiful, & your service including delivery is great. I would still come to you in the future!”

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Posted 3 weeks ago

Hi Lousie. Thank you for your feedback. I am sorry you and your Mam were disappointed with the flowers. I have sent an email addressing this . Kind regards Pippa

Posted 3 weeks ago

“You delivered some overpriced flowers... YaY...”

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Posted 3 weeks ago

Hi there. This is disappointing to hear. Please could you email us with your name, order number and delivery address? You can email us here - Hello@interflora.co.uk. Kind Regards, Beth

Posted 3 weeks ago

“Ordered from overseas so who thinks this is worth 70GBP?”

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Posted 3 weeks ago

Good Afternoon. This is disappointing to hear. I have sent you an email in regards to your review. Many thanks, Beth

Posted 3 weeks ago

“The flowers were beautiful, but they were not delivered until late afternoon which I think it was too late for my sister in laws 80th Birthday.”

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Posted 3 weeks ago

Good Afternoon, thank you for taking the time to leave us your review. Our standard deliveries are between 8am-6pm or 7am-7pm, depending on our florist delivery or courier delivered areas. Kind Regards, Beth

Posted 3 weeks ago

“The flowers looked nice and were delivered on time, but unfortunately, they started to wilt and had to be thrown away within 3 to 4 days. My wife received flowers from other companies that have lasted much longer. I suspect this may be because they were ordered on a Monday rather than mid-week.”

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Posted 3 weeks ago

Good Afternoon, thank you for taking for my call. I'm pleased to have arranged a resolution with you today. Kind Regards, Beth

Posted 3 weeks ago

“Disappointed by service on this occasion. Birthday flowers delivered at 8pm. Flowers left at the door of a care home!! I phoned from 30 miles away for the home to take them in. I understood a local florist would be used in the case. This scenario would appear to indicate otherwise. My relative appears happy with the quality.”

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Posted 4 weeks ago

Good Afternoon. Thank you for taking the time to leave us your feedback. I have sent you an email in regards to your review. Thank you, Beth

Posted 3 weeks ago

“I saw a product I liked the price I made a purchase, you delivered. Why do you need me to make comment about you doing the job you were paid well to do? How about I ask you how feel I did as a customer? Could you please review my performance?”

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Posted 1 month ago

“The website was difficult to navigate for sending flowers to the USA”

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Posted 1 month ago

Good Afternoon. Thank you for taking the time to leave us your review. This is disappointing to hear, however we will be sure to take on board your comments and pass this back to our relevant team. Many thanks, Beth

Posted 1 month ago

“My sister was very happy with the flowers however from the photo she sent me there was a lot of green and not so many flowers. It didnt look much like the photo on the website.”

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Posted 1 month ago

Hi Julie, Thank you for kindly sharing your experience with us. I have left you a voice-mail and an email in regards to your feedback. Many thanks, Beth

Posted 1 month ago

“Shame flowers arrived a day late. Message direct from supplier would be useful to sender if delayed.”

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Posted 1 month ago

Interflora UK is rated 4.5 based on 37,081 reviews