Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,799 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered insulation in good faith. They took payment then called to say one item would cost another £50 and the other items had a minimum order and offered a product that didn't meet the specs required. Was told a refund would be done by a specific day and needless to say I still don't have my £900 back yet!. Pretty useless bunch.”

Helpful Report

Posted 7 years ago

Hi Andrew, We are very sorry we were unable to fulfil your order. Kingspan have recently stopped making the product you bought and request now a minimum order of 1000m2 and did not inform us of the change. We offered you alternatives that were not of a lesser quality as you suggested. We offered you an alternative option so you could make an educated decision on how you would like to proceed. As you chose at that point to cancel your order we then informed you that your refund would be processed on Friday which is today. The refund was processed today as promised. Regards Insulation4less

Posted 7 years ago

“Great quick service”

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Posted 7 years ago

“Great service, insulation board turned up at the time expected, very efficient.”

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Posted 7 years ago

“I was very in pressed with Insulation4less; very easy to Order and the staff was very Polite when making a query on how to Order over the Phone Delivery was Excellent .will defiantly use them again”

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Posted 7 years ago

“Excellent business, delivery date set and spot on with time and professionalism. Equipment is top quality.”

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Posted 7 years ago

“Good product, good service and best price I could find”

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Posted 7 years ago

“Great prices, easy to order, will use again.”

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Posted 7 years ago

“Excellent customer service, Delivered on time. I would not hesitate to recommend insulation4less on cost, product and after sales service. Thank you Insulation4less”

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Posted 7 years ago

“very good service and delivery to suit us. good price as well”

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Posted 7 years ago

“Good price, but arrived late.”

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Posted 7 years ago

“Found this company online and ordered from them for the first time. Super service. Great price, great communication and fast delivery. Hassle free purchase and I will definitely use again. Would recommend without hesitation. Thank you”

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Posted 7 years ago

“Overall I have been impressed with the service. The prices were the lowest we could find and the service was good. There was some confusion on delivery and it came a day early and no one was available to accept delivery. We were not notified of this change, luckily we were able to organise re-delivery on the same date. Thank you”

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Posted 7 years ago

“Cheap price very good service thank you”

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Posted 7 years ago

“This company does not deliver full ordered quantity - perhaps that's the reason they price cheap - do not use them you will not get ALL your order”

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Posted 7 years ago

Hi Paul, Sorry to hear you are not satisfied with your delivery. I took the liberty this morning to speak with the sales person that was looking after your order and from what we can see from our warehouse is that all your rolls of insulation did in fact leave the warehouse on the day of delivery. We also have a signed delivery docket that was signed by one of your workers onsite. We try to inform our customers to fully satisfy themselves that what they have ordered is correct on the day of delivery. See part of the email sent to you on the 18th Jan "NOTE REGARDING DELIVERY: Please ensure there is a way of offloading your order from the delivery vehicle on-site (unless otherwise agreed with Insulation4Less). Always check your delivery is correct when it arrives before you unload and sign for your order. Please report any damage immediately to us by emailing deliveries@insulation4less.co.uk with a picture and description of any damage." It is almost impossible for us to rectify an issue after the goods have been signed for and accepted on site and in this case I believe it was your plumber who signed for the goods. If we were notified of an issue at the time of delivery we could have rectified this immediately by ensuring the driver counted what was delivered also. However as this issue was not reported to us until well into the following day and our system is showing the correct amount of product was loaded onto our truck and then delivered we can only assume something happened to the goods after it was delivered and accepted on site. I do wish there was more we could do to help but I feel that it seems that something happened to the insulation after it was delivered to site and this is the very reason why we ask our customers to ensure they are happy with what has been delivered. If you would like to discuss this further please feel free to email info@insulation4less.co.uk and address the email to me and I will personally look after you. Kind regards Johnpaul Insulation4less

Posted 7 years ago

“I’m very pleased with the whole process and service you offer. In particular your delivery driver was very happy, polite, and very helpful!”

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Posted 7 years ago

“This came as part of a big order, the delivery driver was sensational. When I answered the door I was confronted with a pick up truck with a pallet. Great service, I can highly recommend and will use again.”

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Posted 7 years ago

“Great service from Insulation4less, particularly Hayley Farrell who was exceptional. Order delivered quickly and safely with all items arriving well packaged and protected. Delivery driver was friendly and helpful. A pleasure to do business with this company, would definitely recommend and will certainly be using them again in the future. Thank you Will Dean Cheshire Cats Workshop”

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Posted 7 years ago

“Order went through smoothly. All arrived as requested; though I did ask twice to be rung before arrival as I was working round the corner and needed 5 mins warning - and just happened by chance to be there when it arrived - nobody had rung me.”

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Posted 7 years ago

“Friendly service great delivery man”

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Posted 7 years ago

“Arranged convenient delivery date and delivery arrived as agreed. 👍”

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Posted 7 years ago

Insulation4less is rated 4.5 based on 1,799 reviews