Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.54

4.5 Rating 1,762 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“Insulation4less helpful in rearranging delivery. Celotex replaced by an alternative product. Damaged corners.”

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Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

“good product, delivered on time”

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Posted 7 years ago

“Good products at a good price and delivered quickly”

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Posted 7 years ago

“Arrived in 3 days. Interesting that I tried to buy directly from the warehouse in Bedford that delivered the items and they worked out to be a lot more expensive than insulation4less. Had to increase my size from 50mm to 75mm to get free delivery but will make a difference in the months to come.”

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Posted 7 years ago

“Quick and efficient service”

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Posted 7 years ago

“Good information from website. Order was processed quick and goods delivery as expected.”

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Posted 7 years ago

“Very helpful in rearranging a delivery. Good communication regarding product substitution for quicker delivery from local supplier.”

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Posted 7 years ago

“Very easy to order and at a competitive price. Delivery was quick (3 days)”

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Posted 7 years ago

“The staff I dealt with at Insulation4less were all great, professional and helpful. the price was good. the delivery driver was great. the delivery depot's issues over whether they could get to my address and when was frustrating and marred the whole ordering experience somewhat. the insulation boards also arrived with some damage to them, though again customer services were excellent in their handling of this.”

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Posted 7 years ago

“An alternative product was recommended Ecotherm. No reason other than "supplier has this product in stocks. "”

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Posted 7 years ago

“Very helpful on the phone allowing us to collect same day”

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Posted 7 years ago

“I purchased 11 sheets of 30mm Celotex which was delivered as promised, in excellent condition, and is ideal for our home renovation job.”

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Posted 7 years ago

“Good insulation .very quick”

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Posted 7 years ago

“Great value and outstanding customer service”

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Posted 7 years ago

“Really good service. Location was awkward and they went the extra mile to make sure the goods were delivered.”

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Posted 7 years ago

“Excellent service and very competitive price with items delivered quickly and a very helpful online chat person and delivery driver. Kept informed of the progress of the order at every step.”

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Posted 7 years ago

“Good prices, and delivery, but product webpages give mediocre information, for instance I had no idea how much two packs of four sheets of 70mm thick x 2.4 metre x 1.2 metre K7 Kingspan weighed, your website 'Technical Specs' state 'Weight KG [sic] 1.0000', so very easy to lift off the delivery truck with one hand one might think, but the two packs came marked as weighing a total of 64kg when delivered, so just as well the truck brought its own forklift . . . could give many more examples. Important I feel to get all your 'shopwindow' product webpage info right and meaningful, as well as your prices and delivery so there is no customer confusion and doubt that might encourage us to look elsewhere.”

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Posted 7 years ago

“Poor communication to be fair. No idea on when it was going to be delivered. Given a w/c date and that was not met.”

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Posted 7 years ago

Hi Neil, Thank you for your review. Sorry your order did not arrive on time. Kingspan had informed us that your order was due to arrive on the 22nd. However they failed to inform us that it was not delivered. As soon as we heard your order was not delivered we made contact with Kingspan who informed us then that your order would be delivered on the 26th. Which I see was the case. Again sorry for the delay in getting your order to you. Regards Insulation4less

Posted 7 years ago

“Product good and company very efficient”

Helpful Report

Posted 7 years ago

Insulation4less is rated 4.5 based on 1,762 reviews