Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just purchased 20 sheets of celotex for my extension and they were by far the best priced. After making my order I was well informed when my order was going to arrive which was 3 days after ordering which I thought was very good. Overall very pleased I found these guys.”

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Posted 7 years ago

“Stephen kept me very well informed regarding the delivery date for the insulation”

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Posted 7 years ago

“I'm still waiting for 1 sheet of 12mm insulation to be delivered? Ordered in january. ?????????.”

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Posted 7 years ago

Hi Jason, Sorry you did not get your last insulation board. Unfortunately the depot just ran out of stock by 1 board and instead of not sending out the order at all they delivered the order less 1 sheet. We were also not informed of the sheet being left short until you placed your review as you did not inform us but instead spoke directly with the depot that delivered your insulation. I am also confused as to why though your review states that you are waiting for your 1 board to be delivered because you told the depot that delivered your insulation not to deliver the last board and that you were happy to take a refund for the remaining sheet. The depot then cancelled the delivery of the remaining sheet based on your instruction. Hence no delivery for the last sheet. Again you did not inform us of this and also again we only found out about this call between you and the depot after we checked with the local depot why you were left short 1 sheet. They then informed us as to your instructions to not deliver the extra sheet and requested a refund. The local depot requested that you call Insulation4less to arrange the refund which you did not. Unfortunately it is very difficult for us to resolve the issue if you do not call us after being instructed to do so. Regards Insulation4less

Posted 7 years ago

“Great service, fast delivery, good prices, replaced out of stock items with equivalent items at no extra cost. Highly recommend!”

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Posted 7 years ago

“Good value. Good service. Delivery prompt. Definitely will use again.”

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Posted 7 years ago

“Good service and very helpful”

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Posted 7 years ago

“Brilliant service, price was the best around. Delivery driver could not have been more helpful. Would I use them again, you bet.”

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Posted 7 years ago

“Good people to deal with. Kept me in the loop throughout, would highly recommend.”

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Posted 7 years ago

“Very good service, very competitively priced, fast delivery and very good communication about delivery time. Very happy”

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Posted 7 years ago

“Quick delivery and easy to deal with”

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Posted 7 years ago

“easy to order and prices good. delivery communication good and delivered as scheduled.”

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Posted 7 years ago

“Good pricing and communication during the delivery process.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“A terrible experience. - Repeatedly given wrong delivery dates. - First delivery driver from this company drove past our house, before returning full to the depot to hand in his notice. - Second delivery driver, refused to wait 30sec for a car to be moved and unloaded 50 yards from our house, only to then park at the side of our house while he went for a 1/2 hour walk in the Nature reserve. - Half the Insulation delivered was old and soiled, and rejected by Building Control as was unbranded and probably old specification. - Finally got new insulation weeks after original order.”

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Posted 7 years ago

“Ordered insulation in good faith. They took payment then called to say one item would cost another £50 and the other items had a minimum order and offered a product that didn't meet the specs required. Was told a refund would be done by a specific day and needless to say I still don't have my £900 back yet!. Pretty useless bunch.”

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Posted 7 years ago

Hi Andrew, We are very sorry we were unable to fulfil your order. Kingspan have recently stopped making the product you bought and request now a minimum order of 1000m2 and did not inform us of the change. We offered you alternatives that were not of a lesser quality as you suggested. We offered you an alternative option so you could make an educated decision on how you would like to proceed. As you chose at that point to cancel your order we then informed you that your refund would be processed on Friday which is today. The refund was processed today as promised. Regards Insulation4less

Posted 7 years ago

“Great quick service”

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Posted 7 years ago

“Great service, insulation board turned up at the time expected, very efficient.”

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Posted 7 years ago

“I was very in pressed with Insulation4less; very easy to Order and the staff was very Polite when making a query on how to Order over the Phone Delivery was Excellent .will defiantly use them again”

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Posted 7 years ago

“Excellent business, delivery date set and spot on with time and professionalism. Equipment is top quality.”

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Posted 7 years ago

“Good product, good service and best price I could find”

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Posted 7 years ago

Insulation4less is rated 4.5 based on 1,813 reviews