Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff I dealt with at Insulation4less were all great, professional and helpful. the price was good. the delivery driver was great. the delivery depot's issues over whether they could get to my address and when was frustrating and marred the whole ordering experience somewhat. the insulation boards also arrived with some damage to them, though again customer services were excellent in their handling of this.”

Helpful Report

Posted 8 years ago

“An alternative product was recommended Ecotherm. No reason other than "supplier has this product in stocks. "”

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Posted 8 years ago

“Very helpful on the phone allowing us to collect same day”

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Posted 8 years ago

“I purchased 11 sheets of 30mm Celotex which was delivered as promised, in excellent condition, and is ideal for our home renovation job.”

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Posted 8 years ago

“Good insulation .very quick”

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Posted 8 years ago

“Great value and outstanding customer service”

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Posted 8 years ago

“Really good service. Location was awkward and they went the extra mile to make sure the goods were delivered.”

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Posted 8 years ago

“Excellent service and very competitive price with items delivered quickly and a very helpful online chat person and delivery driver. Kept informed of the progress of the order at every step.”

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Posted 8 years ago

“Good prices, and delivery, but product webpages give mediocre information, for instance I had no idea how much two packs of four sheets of 70mm thick x 2.4 metre x 1.2 metre K7 Kingspan weighed, your website 'Technical Specs' state 'Weight KG [sic] 1.0000', so very easy to lift off the delivery truck with one hand one might think, but the two packs came marked as weighing a total of 64kg when delivered, so just as well the truck brought its own forklift . . . could give many more examples. Important I feel to get all your 'shopwindow' product webpage info right and meaningful, as well as your prices and delivery so there is no customer confusion and doubt that might encourage us to look elsewhere.”

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Posted 8 years ago

“Poor communication to be fair. No idea on when it was going to be delivered. Given a w/c date and that was not met.”

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Posted 8 years ago

Hi Neil, Thank you for your review. Sorry your order did not arrive on time. Kingspan had informed us that your order was due to arrive on the 22nd. However they failed to inform us that it was not delivered. As soon as we heard your order was not delivered we made contact with Kingspan who informed us then that your order would be delivered on the 26th. Which I see was the case. Again sorry for the delay in getting your order to you. Regards Insulation4less

Posted 8 years ago

“Product good and company very efficient”

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Posted 8 years ago

“Ordered Saturday and had it Monday did receive 75mm ecotherm not 75mm celotex so different brand to ordered but is was for an out building and needed it fitted straight away so keep product”

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Posted 8 years ago

“2 deliveries and both a disaster. Last one was abandoned in middle of road blocking it by delivery driver”

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Posted 8 years ago

Hi Andrew, Very sorry to see you had a bad experience with our delivery driver. You did however fail to acknowledge our customer service staff who on many occasions changed your delivery dates. In fact done so on 4 occasions and followed through on every request each time. Albeit the driver that delivered your order was not very helpful it is unfair to give a 1 star review when our customer service team worked tirelessly to ensure each delivery date change would happen and each time they done so you changed it again. It would have been nice to not only point out the flaws in the delivery service which you did but to then also acknowledge the hard work our customer service provided to you. As an fyi the delivery driver was suspended and thank you for pointing out to us his unhelpful behavior. Regards Insulation4less

Posted 8 years ago

“Very good service. Easy to use website and delivered on the day expected.”

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Posted 8 years ago

“Items were well priced and Service team acted professionally”

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Posted 8 years ago

“Absolutely brilliant service. Product is cheap but it appears NOT at the expense of customer service. Delivery was faultless. Restricted access so driver unloaded On the main road and bought round the to the property on his forklift. Cannot recommend insulation4less enough.”

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Posted 8 years ago

“Very good prices, excellent customer service the delivery driver was very helpful.”

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Posted 8 years ago

“Good quality products and customer service is decent.”

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Posted 8 years ago

“Based on pricing and communication with customer after order this is an excellent company.”

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Posted 8 years ago

“Good service, would use again.”

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Posted 8 years ago

Insulation4less is rated 4.5 based on 1,813 reviews