Insulation4less Reviews

Name: Insulation4less
Address: 3rd Floor 207 Regent Street,London, London
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend Insulation4less

4.5

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Insulation4less:

Insulation4less Ltd (insulation4less.co.uk) is the UK's largest independent online insulation store. With the highest star rating in the UK, you know you're in good hands when you order with Insulation4less.

Visit Website

Phone:

02035826399

Email:

info@insulation4less.co.uk

Location:

3rd Floor 207 Regent Street,London
London
W1B3HH

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Insulation4less 5 star review on 12th October 2025

Stephan Pasiewicz

Insulation4less 5 star review on 25th March 2025

PAUL DAVIES

Insulation4less 5 star review on 3rd January 2025

Jayne Bunting

Anonymous

Anonymous // 01/01/2019

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“The product arrived promptly and in perfect condition. Great service and unbeatable prices.”

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Posted 2 years ago

Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Easy transaction, delivery when stated, product great. Arrived undamaged. A***”

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Posted 2 years ago

Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Access was not straightforward. Getting delivery with a smaller vehicle took a little longer but well worth the wait.”

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Posted 2 years ago

Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“11 sheets delivered from a van which had been leaking. The sheets that were not factory packaged were tatty and several banana shaped”

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Posted 2 years ago

Thank you for your review and feedback. We are sorry to hear you are not happy with the quality of boards you have received. However, your order was delivered on January 5th and we have not received any communication from you in regards to this. If you would like to email us with further details we can look into this for you.

Posted 2 years ago

“Delivery and service was 1st class, only let down was majority of the 100mm boards had really noticeable curve across the 1.2 width. Had thought perhaps the boards are seconds !”

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Posted 2 years ago

Thank you for your review and feedback. We are sorry to hear you are not happy with the quality of boards you have received. However, your order was delivered on January 12th and we have not received any communication from you in regards to this. If you would like to email us with further details we can look into this for you.

Posted 2 years ago

“very good price vary good service prompt delivery Recommend to all Thanks”

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Posted 2 years ago

Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Excellent service and half the price of local builders merchants. Highly recommended.”

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Posted 2 years ago

Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Wasn't delivered within the time frame stated on the website. Received half the order on time.”

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Posted 2 years ago

Thank you for your review and feedback. On this occasion, we do find this review a little unfair as, your order was delivered with our timeframe of 3 to 5 working days. Your order was placed on 31st December while we were closed over the holiday break. We had clearly stated on our website that orders would not be processed until our return to the office so your order was not processed until the 2nd of January, the next working day after you placed your order. You emailed us on 1st January (while we were still closed) to advise there were access issues at your property. We advised transport that there would be access issues at your property so to faciliate your delivery, they made the decision to deliver your goods on a van. Therefore, this was split into two separate deliveries, the first on the 5th (within 4 working days) and the second drop on the 8th (within 5 working days). We hope this makes the delivery timeframe clearer for you.

Posted 2 years ago

“It's not possible to give 0 stars apparently... Build4Less took my money, delayed my delivery by 9 days. Then knowingly delivered me the wrong product, 2.4m long OSB T&G 18mm loft boards instead of 1.2m and then said the depot don't have the correct product at all and never did. Cost me half a day's wages trying to resolve on a Friday afternoon. I asked for someone to call me. After ringing many times and still only receive emails. This is the following week and still no answer about my original purchase which is still for sale on their website. Really disappointed with my experience and would not purchase from Build4Less again. Really hope for everyone else's sake this is a one off, but from the way I've been treated I don't think so.”

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Posted 2 years ago

Thank you for your review, we greatly appreciate feedback. We apologies for the delay in delivery, this material generally takes approximately 5 to 7 working days to site and we acknowledge this took somewhat longer than our standard timeframe. In regards to the the incorrect size of boards being delivered, we sincerely apologies for this error, however, we can assure you that we did not knowingly do this, it was a genuine error on the part of our supplier. The collection of the incorrect boards has been arranged for today and a full refund will be issued once returned to the depot. Our Customer Service Manager has now also been in touch with you directly.

Posted 2 years ago

“The transaction from ordering to delivery was excellent, would definitely recommend.”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Really happy with the insulation, happy with the price, disappointed with delivery/customer service. Ordered on 14th December, told I'd receive it 3rd January, waited around all day, no delivery. When I checked about the delivery, was told due to stock issues delivery would be on the 5th. Customer service didn't even attempt to check if delivery team could do an AM delivery on the 5th to meet my availability. Finally received delivery AM on the 8th. Not at all impressed with the customer service.”

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Posted 2 years ago

“great service”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Great product easy to use, handles better than traditional fibreglass insulation.”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Very competitive prices, very helpful service, efficient delivery.”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Very pleased with my order of 50mm celotex insulation boards excellent prices and exceptional service and prompt delivery highly recommended”

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Posted 2 years ago

Thank you for your review. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Amazing service, delivered promptly at a very competitive price. I would definitely recommend Insulation4less to others.”

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Posted 2 years ago

“Probably the best price on the internet and free delivery as I was over the minimum value. Very easy transaction.”

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Posted 2 years ago

“Product was good and no problems with the service. BUT the delivery charge was extortionate at £ 25.99. Amazon do delivery for £4.99 and insulation4less need to learn how to charge less.”

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Posted 2 years ago

“Great service on time and the product was first class and great condition”

Insulation4less 5 star review on 21st January 2024

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Posted 2 years ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

“Excellent company as very helpful in sorting out an issue that we had. Prompt in replying and very professional. Would definitely recommend this company.”

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Posted 2 years ago

Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.

Posted 2 years ago

Insulation4less is rated 4.5 based on 1,813 reviews