In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,172 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“friendly driver,prompt service...a good experience, thank you !”

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Posted 2 years ago

“Customer service was poor. Dark, unlit, unmarked carpark with bad road surface. Was not informed prior to booking that car keys must be left with carpark owners. When this was queried the staff member became snappy. Had to leave and arrange alternative parking at the last minute. No refund has been offered.”

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Posted 2 years ago

Hi, I'm sorry to hear this. We make it clear that you have to leave your keys - like you do in most airport car parks. Cars are always kept safely on site.

Posted 2 years ago

“the post code never took me to the car park, I couldn't find you at all and no one answered the call so ended up after paying you having to pay £90 because I hadn't pre-booked in main airport.”

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Posted 2 years ago

Hi, thanks for your feedback. Our directions we find are very accurate and there is always the telephone number to call where one of the team will answer.

Posted 2 years ago

“Have used these a few times, reliable as ever and great lads.”

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Posted 2 years ago

“Nice ,fast an satisfying”

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Posted 2 years ago

“Very Good parking”

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Posted 2 years ago

“Friendly efficient service, will use again and recommend”

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Posted 2 years ago

“Good service. Good price.”

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Posted 2 years ago

“Great service as always- use them 3or 4 times a year”

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Posted 2 years ago

“Great company to use. There’s been a change since we last used them as they no longer drop you off opposite the entrance and instead now it’s a 5 minute walk. We were ok when we were dropped off going on holiday as it was dry but on our return it was raining and we were soaked by the time we got on the mini bus. Totally understand due to the charge of £5 to drop off.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“We have used In2CarParks at Liverpool Airport for years, an absolutely excellent service. Shame they were moved off their original site. But that was okay. However the airports hike in charges means you now get dropped off too far away from the terminal, that would not be too bad in the South of France, but Liverpool! We got drenched on the way and on the way back. Not funny. If they had warned us we would have had waterproofs handy. No they just dropped us off with no warning in an outer car park.”

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Posted 2 years ago

Hi, thanks for your feedback. Sadly we had to move from our original site as the landlord sold it to a company who wanted to build a retail park on it. Liverpool Airport haven given us no choice but to drop passengers at their official drop off / pick up point which we agree is a few minutes extra walk.

Posted 2 years ago

“Great staff very prompt service to and from Liverpool airport and only 5-6 minutes away highly recommend”

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Posted 2 years ago

“The guys were friendly and quick to come pick us up upon return.”

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Posted 2 years ago

“Great service, we drove from Manchester to park. On our return at 3am our battery was dead. The guy that brought us back from the airport helped us to get going again, Thank u! We would definitely recommend and will use this service again”

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Posted 2 years ago

“Everything fine”

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Posted 2 years ago

“Never any problems mini bus drivers are very nice friendly and accommodating great service”

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Posted 2 years ago

“100% the 8 times ive used them no problems will use again and again”

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Posted 2 years ago

“Fantastic service, hassle free experience. Wouldn’t hesitate to use again!!”

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Posted 2 years ago

“Very reliable company”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 4,172 reviews