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In2CarParks Reviews

4.6 Rating 4,836 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,836 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Online booking was simple and straightforward. Make sure you are fully aware of t&c's before you book. Tucked away in an industrial estate, locating In2carparks took longer than expected as it was our first visit. Pleasant phone call for additional clear directions. Despite appearances of the location it looked secure. Check in was straightforward and the shuttle service was prompt for the short journey to the drop off point, which is a 5 to 10 min walk away from the terminal building. We returned at midnight 2 weeks later and rang the number given on checking in, before the 5 to 10 min walk to where we were originally dropped off. We just missed the first shuttle bus and had to wait about 15 mins for it to return. I could see where My car was parked as I approached the office to collect My keys, checking out was straightforward. Gave my vehicle a check over for signs of any damage (remember t&c's) apart from alot of bird poop everything was fine, obviously damage and bird poop could have happened in the long stay carpark I would normally have used. Positive experience with all the staff We met. If your looking for high end meet and greet, wrap your "car baby" in bubble wrap, chauffeur driven experience, I would think twice however if you normally park in a long stay uncovered carpark and based on this experience I would book again as it saved Me some money for no additional risk.
Helpful Report
Posted 1 year ago
Very helpful staff. I found a little trouble finding the car park 2 site, so some more signs might help or maybe my car satnav took me a less obvious route.i would use again.
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Posted 1 year ago
Good service, minimum wait for pick up
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Posted 1 year ago
Used them a few times there good
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Posted 1 year ago
Despite only having one mini bus waiting time not bad
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Posted 1 year ago
Waiting a long time to get picked up overhaul a good place to park
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Posted 1 year ago
Everything from booking to picking up car really good and friendly staff. However had unexpected 5pound to pay on pickup from airport. Instead of long walk to another collection point.
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Posted 1 year ago
Pick up point on return was difficult to find, otherwise everything was spot on
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Posted 1 year ago
Great service but the wait on the way home was long considering they are only 5 mins away.
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Posted 1 year ago
No problems after we found the park quickly into the bus and away. The bus dropped us off about half a mile away in a free drop off zone which was okay because the weather was mild at 4 ish in the morning. It would have been horrid if it had been raining to have to walk that far in the rain. Also the same on arrival we were lucky to have decent weather for the walk but the transfer was smooth back to the park in all fairness.
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Posted 1 year ago
Used for our recent holiday and the service was good, the only concern was that we where dropped off at the airport car park which is a good walk from the airport building so if you have any difficulty walking any distance this service is not for you.
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Posted 1 year ago
Very good
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Posted 1 year ago
Overall good, outbound drop off of car and trip to airport good and prompt. Inbound bit of a wait, very busy apparently, perhaps needed two buses. Would like to have been picked up at airport drop off / pick up point but this would have increased the wait time. All staff pleasant ,polite and cheerful. Would recommend service.
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Posted 1 year ago
Very convenient, helpful and reliable service. The transport though is a little off putting as it is rather old and basic.
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Posted 1 year ago
Very reasonable rates Good location to airport Good transfer to and from terminal The only negative comment would be the bird poo deposits on the car upon collection.
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Posted 1 year ago
Transfers very smooth and quick.
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Posted 1 year ago
Efficient drop off and collection, only downfall is not being dropped off and picked up directly from the airport.
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Posted 1 year ago
Easy to find and really good value for money. Dropping the car off and pick up was really quick and easy, no wait at the office. Shuttle to the airport was within 5mins of dropping car off, however shuttle back to car made us wait 45mins at 11pm so not ideal. However an apology was given by the office. Shuttle bus was a bit old and rickety, could maybe invest in a newer vehicle?
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Posted 1 year ago
Good car park No complaints
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Posted 1 year ago
Used before and great service transport bit old but good enough for the short journey
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Posted 1 year ago
In2CarParks is rated 4.6 based on 4,836 reviews