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In2CarParks Reviews

4.6 Rating 4,834 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,834 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Very reliable service however, they no longer accept £5 to drop off at the entrance to the airport. They will now only transport to the short stay car park, although this is only a short walk away, this can be inconvenient when the weather has been bad.
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Posted 1 year ago
Great service and prompt
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Posted 1 year ago
Very friendly and easy to deal with and a great price £83 for two weeks I got slightly lost on arrival but a quick call to the company and they talked me into the carpark
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Posted 1 year ago
Good service, and a good price. But we weren't impressed that the service doesn't drop you at the departure terminal, instead you have a long walk from the drop off point, which we didn't expect. We took a taxi to collect our car, rather than walk to the collection point.
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Posted 1 year ago
Good service, had a bit of a wait on return journey for minibus to pick us up but would use again
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Posted 1 year ago
Good service but drop off would be a very wet journey if weather was diffrent
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Posted 1 year ago
Very pleased to see no more mileage on my clock. Only slight negative was time waited for transport on return journey. Mainly because after Spain it was freezing and windy!!
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Posted 1 year ago
Service was ok going out. The only issue was on our return. I called the number and advised that myself and my friend needed picking up. We were two parties of 5. A minibus turned up but couldn't fit us all in. The driver suggested that he take the two drivers back and they could pick up their vehicles and return to the airport for their passengers. I suggested he take my party and return for the others. He ended up taking my party of 5 and my friend who then had to return to the airport to pick up the rest of his party. Not really what we paid for.
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Posted 1 year ago
I paid £10 and waited over 30 minutes to be picked up from the yellow submarine to be told I shouldn't be there and go to the drop off point I refused and finally I got picked up people should be told you no longer drop off there instead off taking money off people
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Posted 1 year ago
We have used in2carparks for years . usually 3/4 times a year . Or only complaint is not being taken in to or picked up in the carpark nearer to the entrance,, we offered to pay both ways but told they were to busy, with having walking difficulties due to heart conditions its to far to walk from where they drop of , we might need to change where we park in future which is a shame .
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Posted 1 year ago
Good price & service
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Posted 1 year ago
Great service
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Posted 1 year ago
Simple process and no issues.
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Posted 1 year ago
Friednly staff, No problems
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Posted 1 year ago
Friendly, helpful and efficient service. Only negative is the long walk from the drop off/pick up point, could be a problem for somebody needing assistance. Not the fault of In2 though!
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Posted 1 year ago
Lovely staff, could do with another bus to run people back and forth
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Posted 1 year ago
Easy to find, prompt service with the minibus transfer. Would probably use again
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Posted 1 year ago
Been parking here for ten years, the only problem is on your return home trying to get picked up inside the airport.
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Posted 1 year ago
We have used In2 for several years now and rate them highly. They're great to deal with and very accommodating. Unfortunately this time, they were extremely busy, and we had to wait half an hour for the transfer at 2am, which wasn't very pleasant. However, I was told this when I called them - apologies were given. I think that next time I will ask what the wait time will be, and will get a taxi to their depot if needed. They are still our go to Liverpool airport car park.
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Posted 1 year ago
Good service at a reasonable price. Only downside is the walk from bus stop to terminal and waiting time which was greater than 15mins for pick up
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Posted 1 year ago
In2CarParks is rated 4.6 based on 4,834 reviews