In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,558 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find, and straight away taken to Airport, on return telephones and had to waiting 10 minutes for pick up due to only 1 x shuttle in circulation, not an issue, would use again.”

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Posted 1 year ago

“Parked my car here for 4 nights and was very pleased with the service. I was a bit nervous after reading some of the reviews but I honestly couldn’t fault them. Easy drop off and a quick lift to the airport was very slick and then I got picked up within 10minutes of phoning to say I has arrived back at the airport. The car was in perfect condition and it was a very easy process to collect my keys. Id definitely use again.”

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Posted 1 year ago

“Helpful staff Car was looked after even though you have to leave your keys Quick taking us to the airport but returning had to wait about 10 mins which they apologised for Car was waiting on our return, no damage or mileage used Would use again Staff there 24/7 and answer the phone when you ring”

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Posted 1 year ago

“All good would leve vehicle with them any time 👍”

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Posted 1 year ago

“Friendly and helpful reception.”

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Posted 1 year ago

“Hi my sat nav took me too the next road but on arrival the staff were excellent and took me straight away to the airport”

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Posted 1 year ago

“Good service but a wee bit slow at pickup”

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Posted 1 year ago

“The only issue I had was with the pick up, from our flight .. There was no set area for the In2 mini bus to pick up from , so no one knew where to queue . Resulting in a very angry Yorkshire man accusing people of queue jumping ..Some sort of sign is required or instruction of an area of the car park for pick up , outside of the congested area !!”

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Posted 1 year ago

“All worked well. Toilets in a container and for little ones a little sub standard but happy overall for the price l.”

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Posted 1 year ago

“Great for parking only let down is waiting for mini bus”

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Posted 1 year ago

“Great system”

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Posted 1 year ago

“Well done”

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Posted 1 year ago

“Drop off no problems However on are return in heavy rain had to wait 30 mins And when arriving at the collection for my cat they couldn't find my car keys a further 30 minutes wait”

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Posted 1 year ago

“Quick and easy drop off and we were dropped at the airport within 20 minutes. Return not as great, was told there was one group ahead of us so to expect about a 15 minute wait - watched two other groups leave and waited 45 minutes to be collected. Appreciate there's nothing to be done if it's busy, but if we'd be given a more accurate waiting time we could've stayed inside the airport and stayed warm (given this was 11 at night).”

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Posted 1 year ago

“Unable to park due to illness awaiting credit”

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Posted 1 year ago

“Didn't know when booked (it wasn't made clear you need to make this clear) that you had to leave your car keys and they moved your car. But we were pleasantly surprised that it all went smoothly our car was fine minimal mileage done .05 of a mile checked beforehand the mileage. So we'll done In2CarParks very happy customer and would definitely use again.”

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Posted 1 year ago

“I recommend. Transport to and from quickly and pleasantly.”

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Posted 1 year ago

“1st time using In2carparks and would defo use again, clse to theairport and prompt pick up on our return, my only gripe is they need to include the £5 charge for drop off area airport charge, 4 couples at £5 each 200% covers the fee ????”

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Posted 1 year ago

“Very good service but could do with a better sign”

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Posted 1 year ago

“Have always used this car park when flying from Liverpool and has always been faultless. This time it was a lot more expensive and they charged an extra fiver when I dropped the car off. This they said to drop at the airport rather than the usual 5 minute walk. The bus was full so they must be making loads extra. Will probably stop of using them again.”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 5,558 reviews