In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,558 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,558 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and easy to deal with and a great price £83 for two weeks I got slightly lost on arrival but a quick call to the company and they talked me into the carpark”

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Posted 2 years ago

“Good service, and a good price. But we weren't impressed that the service doesn't drop you at the departure terminal, instead you have a long walk from the drop off point, which we didn't expect. We took a taxi to collect our car, rather than walk to the collection point.”

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Posted 2 years ago

“Good service, had a bit of a wait on return journey for minibus to pick us up but would use again”

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Posted 2 years ago

“Good service but drop off would be a very wet journey if weather was diffrent”

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Posted 2 years ago

“Very pleased to see no more mileage on my clock. Only slight negative was time waited for transport on return journey. Mainly because after Spain it was freezing and windy!!”

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Posted 2 years ago

“Service was ok going out. The only issue was on our return. I called the number and advised that myself and my friend needed picking up. We were two parties of 5. A minibus turned up but couldn't fit us all in. The driver suggested that he take the two drivers back and they could pick up their vehicles and return to the airport for their passengers. I suggested he take my party and return for the others. He ended up taking my party of 5 and my friend who then had to return to the airport to pick up the rest of his party. Not really what we paid for.”

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Posted 2 years ago

“I paid £10 and waited over 30 minutes to be picked up from the yellow submarine to be told I shouldn't be there and go to the drop off point I refused and finally I got picked up people should be told you no longer drop off there instead off taking money off people”

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Posted 2 years ago

“We have used in2carparks for years . usually 3/4 times a year . Or only complaint is not being taken in to or picked up in the carpark nearer to the entrance,, we offered to pay both ways but told they were to busy, with having walking difficulties due to heart conditions its to far to walk from where they drop of , we might need to change where we park in future which is a shame .”

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Posted 2 years ago

“Good price & service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Simple process and no issues.”

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Posted 2 years ago

“Friednly staff, No problems”

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Posted 2 years ago

“Friendly, helpful and efficient service. Only negative is the long walk from the drop off/pick up point, could be a problem for somebody needing assistance. Not the fault of In2 though!”

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Posted 2 years ago

“Lovely staff, could do with another bus to run people back and forth”

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Posted 2 years ago

“Easy to find, prompt service with the minibus transfer. Would probably use again”

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Posted 2 years ago

“Been parking here for ten years, the only problem is on your return home trying to get picked up inside the airport.”

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Posted 2 years ago

“We have used In2 for several years now and rate them highly. They're great to deal with and very accommodating. Unfortunately this time, they were extremely busy, and we had to wait half an hour for the transfer at 2am, which wasn't very pleasant. However, I was told this when I called them - apologies were given. I think that next time I will ask what the wait time will be, and will get a taxi to their depot if needed. They are still our go to Liverpool airport car park.”

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Posted 2 years ago

“Good service at a reasonable price. Only downside is the walk from bus stop to terminal and waiting time which was greater than 15mins for pick up”

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Posted 2 years ago

“Online booking was simple and straightforward. Make sure you are fully aware of t&c's before you book. Tucked away in an industrial estate, locating In2carparks took longer than expected as it was our first visit. Pleasant phone call for additional clear directions. Despite appearances of the location it looked secure. Check in was straightforward and the shuttle service was prompt for the short journey to the drop off point, which is a 5 to 10 min walk away from the terminal building. We returned at midnight 2 weeks later and rang the number given on checking in, before the 5 to 10 min walk to where we were originally dropped off. We just missed the first shuttle bus and had to wait about 15 mins for it to return. I could see where My car was parked as I approached the office to collect My keys, checking out was straightforward. Gave my vehicle a check over for signs of any damage (remember t&c's) apart from alot of bird poop everything was fine, obviously damage and bird poop could have happened in the long stay carpark I would normally have used. Positive experience with all the staff We met. If your looking for high end meet and greet, wrap your "car baby" in bubble wrap, chauffeur driven experience, I would think twice however if you normally park in a long stay uncovered carpark and based on this experience I would book again as it saved Me some money for no additional risk.”

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Posted 2 years ago

“Very helpful staff. I found a little trouble finding the car park 2 site, so some more signs might help or maybe my car satnav took me a less obvious route.i would use again.”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 5,558 reviews