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In2CarParks Reviews

4.6 Rating 4,493 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,493 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Very reasonable rates. Always friendly. Turn up on time when rang from the airport
Helpful Report
Posted 2 years ago
My wife requires wheelchair assistance through the airport and has difficulty getting in and out of vehicles. We had to ask for a step to get into the transfer vehicle and pay £5 for the privilege of being dropped off at the airport so that we could collect a wheelchair from within the airport building. We informed the driver that we needed to be picked up at the same point on return. On return, we waited for 20 minutes after phoning but no-one arrived. We phoned again and was told he was waiting in some other pick up point we have never used or been aware of. When the driver did eventually arrive he was totally unsympathetic to our circumstances, had no step for my wife to climb into the vehicle. she had to be lifted manually. Very unpleasant experience and not to be repeated. When booking your form should ask about disabilities, special requirements and preferred drop off point now there is a choice.
Helpful Report
Posted 2 years ago
I'm sorry to hear of your recent experience to the car park. Over our last 14 years of parking cars at Liverpool airport, we have helped many passengers who use a wheelchair. I'll speak to the team who were working at the time of your return to understand what happened as they are fully prepared to help with disabilities / special requirements. Please accept our apologies on this occasion.
Posted 2 years ago
Ok..,,,,,,,
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Posted 2 years ago
Great service and ther very quick will use again thanks
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Posted 2 years ago
Always good, speedy friendly service.
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Posted 2 years ago
friendly and prompt service
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Posted 2 years ago
Great service only fault was finding it on directions should of said turn right at Costa coffee instead of credit union building as couldn’t see that buuilding
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Posted 2 years ago
Great service and great price See you next time
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Posted 2 years ago
Very polite. Easy transaction, dropped off car, mini bus direct to airport, no delays. On return same great service even after 2 hour flight delay late at night. Great price, definitely use again
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Posted 2 years ago
Brilliant service. Lovely lads.
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Posted 2 years ago
Great service will use again
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Posted 2 years ago
Very friendly and efficient, will definitely use them again
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Posted 2 years ago
Used a few times now over the years and we’ve never had a problem. Quick drop off and pick up. Would recommend to anyone.
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Posted 2 years ago
Fantastic service and no hassles 5*
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Posted 2 years ago
Fast and clean. I found my car a bit dirty when picking it up.
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Posted 2 years ago
The best car park !
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Posted 2 years ago
Very good parking place...
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Posted 2 years ago
Brilliant all round service. Very friendly and efficient, will definitely use again.
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Posted 2 years ago
We use this car park all the time. Never had a problem. Normally the cheapest too.
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Posted 2 years ago
Outstanding value for money and very good service. Just a few minutes drive to the airport terminal. Unfortunately, we got lost trying to find the pick-up point on our return and the driver had to come back to collect us.
Helpful Report
Posted 2 years ago
In2CarParks is rated 4.6 based on 4,493 reviews