In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,554 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Our experience when leaving the car and being transported to Liverpool airport on 16.01.24 was actually 5*, but then that was completely overshadowed by the rudest man in a customer service role on our return on 21.01.24, at 12.30am. The gentleman (which he most definitely was not) told us to meet him by the pay station for collection, and because we were one minute late getting there absolutely tore strips off us. His behaviour was actually quite unbelievable. Then to show us how cross he was, drove like a complete maniac. Unfortunately for In2CarParks due to this man's behaviour I won't use them again. An experience I never want to repeat.”

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Posted 2 years ago

“Everything very easy,pulled up got on a bus dropped off at the free parking area,few minutes walk there.On our return rung up requested a car park pick up as tired no problem sorted got there car waiting and off.”

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Posted 2 years ago

“Been there on a few occasions. Excellent service.”

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Posted 2 years ago

“Excellent service! Nothing negative to say.”

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Posted 2 years ago

“Affordable and excellent service.”

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Posted 2 years ago

“Had a stress free trip to the airport. Picked up upon return with absolutely no problems even though it was after midnight. The car had the same mileage as when we had left it. Will definitely use them again.”

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Posted 2 years ago

“Good service as always It was below zero when we got back and the guys had defrosted the car! Amazing”

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Posted 2 years ago

“We have used In2CarParks for years, they always provide a great service. Thank you.”

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Posted 2 years ago

“I have used in 2 car parks for many years , always find the staff friendly & helpful . Reasonably priced car park so will keep using them & would recommend them 😊”

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Posted 2 years ago

“I’ve used In2CarParks several times over the last few years - absolutely first class service. Reliable - friendly & great attitude to customer service . Very helpful.”

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Posted 2 years ago

“Highly recommend”

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Posted 2 years ago

“There good”

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Posted 2 years ago

“It was a very efficient service. Staff were helpful . The price was reasonable. Would recommend and use the device again.”

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Posted 2 years ago

“The manager on duty on the 17th Jan is very rude. They spoilt my car and she said she won't take responsibility and drop the phone on a customers. What a simple apology would have resolved. Very bad customer service.”

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Posted 2 years ago

“Always, perfect!”

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Posted 2 years ago

“Always polite and friendly”

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Posted 2 years ago

“Very helpful workers.”

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Posted 2 years ago

“Great car park , easy to get to , quick transfer to airport and friendly staff”

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Posted 2 years ago

“Good value, easy transfer, prompt pick up on return”

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Posted 2 years ago

“As always, everything was as planned. Never let me down. I always book with them. Been using them for 8 years and will continue to do so.”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 5,554 reviews