In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.63

4.6 Rating 4,857 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“I've used in2carparks 5 times excellent service”

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Posted 2 years ago

“Easy to use and great customer service.”

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Posted 2 years ago

“Excellent service will use again”

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Posted 2 years ago

“using it for many many years, exelent service”

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Posted 2 years ago

“It's a good way from the airport, give yourself time to get there. The staff are excellent, friendly I telephoned to ask exactly where they were, I had driven past their gate twice, they responded quickly and stayed on the phone until I saw their main gate. They immediately transferred me to the airport in their shuttle bus. I have since used them and can highly recommend them .”

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Posted 2 years ago

“Polite & efficient. Will book again.”

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Posted 2 years ago

“All very straight forward arrival with car, driven to airport and collection from airport all done in professional and timely manner”

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Posted 2 years ago

“not expensive & quick pick up”

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Posted 2 years ago

“Used many times over the years and usually quite good but last 2 times had to wait over half an hour to be picked up at the terminal evan though we paid the extra £5. Then drove around to pick up others from the free pickup point. Not happy may consider other options next time.”

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Posted 2 years ago

“If there was a 0 star rating- that's what they would get. Car park? More like sardines crammed into a tin. How on earth anyone gets their car back with no damage to doors or panels is a mystery. They also ask you for the car keys on arrival, something they don't advertise on their website. I booked my car in, and when I saw the " facilities", decided not to park there, and went to Liverpool Airport Long Stay instead, at considerable cost to myself. They wouldn't give a refund, probably needed my booking money to refurbish their knackered old minibus, which looked on its last legs, and doubtful whether it would have been capable of dropping off passengers at the terminal. Oh, and that costs another £5, again, not advertised at time of booking. Avoid, avoid, avoid at all costs.”

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Posted 2 years ago

I'm sorry to hear that you felt this way. We have been parking cars for over 15 years with thousands of happy customers.

Posted 2 years ago

“Great service . Thank you. Highly recommended”

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Posted 2 years ago

“Friendly staff, and quick pickup from the airport 👍”

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Posted 2 years ago

“This is the best airport car parking service I have ever experienced I would recommend them to anybody and everybody without hesitation.”

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Posted 2 years ago

“Great services starting with the booking until the end also got a good rapport of quality/price”

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Posted 2 years ago

“This is a mixed review as service was excellent going and couldn’t fault at all. The return is a different story !!! Called as instructed on landing to be collected and went to where we arranged on drop off as agreed we’d pay the £5 for them coming into charge collection point. The lad on phone said go left when came out and told to go left to drop zone 2. All we could see was taxis to our left so went to point we were told on drop off. 20 mins later no sign of being collected so rang to be told to go to zone 2 but I explained we’d arranged collection where dropped off and even that place had a zone 2 written on it so was told a collection would come. Another half hour later still no collection so rang again to be told same that there had been three collections already so he didn’t know where we were waiting so I replied I was waiting where we were told to. Another bus was supposed to come but again didn’t. Rang again to be then told that I didn’t need to get funny about it with him but after over an hour with a 6 year old and another four tired adults and loads of luggage we were at boiling point as to what was happening but were what seemed to be fobbed off by him. He then said again I’d told him over and over where drop zone 2 was but the description he then gave was to a place I didn’t have a clue so we had to trail all our luggage to the left of the airport entrance along the road, over a roundabout, past two car hire places, follow road a bit further then eventually down bottom of a road we found drop zone 2 !!!!!! 😡 As you can imagine by this point all our bloods were boiling and the driver then told me he’d not been told at all that there was a paid collection and only collections from the free drop off / collection point. He did apologise but with over an hours wait to be picked up at that moment in time the apology meant very little. Would we use again ? Not sure but would not book same collection system at all”

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Posted 2 years ago

“Great service. No issues, no wasted time, no worries!!”

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Posted 2 years ago

“Very friendly and professional at the same time, quick transfer to the airport. Thanks s lot 👍🏻”

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Posted 2 years ago

“Highly recommended. Very friendly and polite staff, speedy transfers to and from the airport, and competitive prices. Used them many times and will continue to do so.”

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Posted 2 years ago

“From start to finish, very professional service with no waiting around. Have used twice now and both times been great”

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Posted 2 years ago

“I am satisfied with the professional service”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 4,857 reviews