In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,154 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

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“We experienced no major problems, except the walk to and fro the Airport in inclement weather which was unfortunate. Plus, after a longish journey to In2CarParks, male and female WCs would be very helpful, especially with the long walk to the Airport ahead.”

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Posted 2 years ago

“Dropped my car at the location, transfer bus was ready to leave. Dropped off and picked up at the free car park with a short walk to the terminal both went smoothly. On return, my car was ready for me having been defrosted for me as it was minus 5. Service was friendly.”

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Posted 2 years ago

“Great service, friendly staff, inexpensive.”

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Posted 2 years ago

“3* from me, mainly because our car was flooded on back near side, seat was soaking wet and speaker placed in the door was leaking water for about 2 days. It looks like someone who was driving our car at the carpark left window open for a long period of time and the weather was quite wet on that period as well. I wouldn’t be that upset, but no one even mentioned that to us so passenger who was occupied that seat got bum wet straight away. No one apologises to us or even inform us about that accident, very poor from carpark staff.”

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Posted 2 years ago

Hi, thanks for your feedback. I'm sorry to hear this. If we knew there was an issue, we would have definitely told you about it on your return. We wouldn't open any windows so maybe it was open slightly prior to arriving at the car park? If we had seen it, we would have certainly closed it and advised you accordingly.

Posted 2 years ago

“Good service”

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Posted 2 years ago

“Secure parking at a good price. Quick transport/pickup to the airport. Overall a very good service. Will use again in the future.”

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Posted 2 years ago

“Very good service for the price. However, you must be prepared to walk around 300m from the drop-off point to the entrance of the airport with your luggage. In saying that you would have to do that anyway if you were parking at the car park at the airport itself. The rest of the procedure is great for the drop off and pick up of your car. Thank you would use again.”

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Posted 2 years ago

“A good place for parking You make a good choice”

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Posted 2 years ago

“I know it's not your fault but the drop off was too far away. No information regarding this change nor the option for the passengers to pay the £5 for drop at the airport (which we would have) we were able to organise this for the return journey so why couldn't it have been advised/agreed fro the drop off?”

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Posted 2 years ago

Hi, thanks for your feedback. There is usually a sign in reception showing this charge for dropping off at the airport. Sadly, we agree, the airports official drop off is too far away. We have told them this on many occasion too.

Posted 2 years ago

“Excellent, friendly, professional service as usual.”

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Posted 2 years ago

“Always on time. I used their service only 2 times and I had no problem. I will continue use their service.”

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Posted 2 years ago

“When I arrived at the reception at Manchester airport car park, they didn't had any records of my booking. I had to show them my booking confirmation. I have booked more parking with yourselves, kindly make sure that my booking confirmation are sent to car park please. Thanking you. Dr Vinay Srivastava”

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Posted 2 years ago

Thanks for your feedback. I can see that you booked at our Liverpool Airport Car Park. We don't have a car park at Manchester. This is possibly why the car park you arrived at was confused as they wouldn't have seen this booking on their system.

Posted 2 years ago

“Great service would recommend drop off and pick up excellent”

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Posted 2 years ago

“Reliable, friendly service”

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Posted 2 years ago

“always a brilliant experience in parking my car with In2CarParks, plus the price cannot be beaten.”

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Posted 2 years ago

“Good service and good value for money”

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Posted 2 years ago

“Timey Service, car park 5 minutes drive from ariport and secure location.”

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Posted 2 years ago

“It was very good”

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Posted 2 years ago

“Very efficient and reasonable. Drop off and pick up perfect. Will use them again”

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Posted 2 years ago

“Very good experience, no problems at all. Only suggestion would be perhaps a light over the sign, as when i dropped off my car it was dark and a little differcult to find but not a big issue. Quick transfers and car ready when i got back. Would use again if flying from Liverpool.”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 4,154 reviews