In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,145 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Never had any problem with In2CarParks. They are very accommodating and drop off and collection always runs smoothly.”

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Posted 2 years ago

“Excellent service, couldn’t fault them”

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Posted 2 years ago

“Dropped at airport 👍 and picked up when landed at 1am phoned up and picked in in 5 minutes fantastic ✈️👌”

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Posted 2 years ago

“Excellent service definitely would use again”

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Posted 2 years ago

“Very good service. Staff friendly & helpful. Found it a bit difficult to find as postcode on Satnav took us one street away.”

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Posted 2 years ago

“A good price, and the car was kept safe. However, Speed of transfer left much to be desired. On departure we were left sweating in a red hot minibus for about 15 minutes before the driver turned up, and on return we phoned from the terminal as we were instructed, only to be told we must ring again when we were actually at the pick-up point. We did this, and then had to wait another 15 miutes on a dark rainy night before the bus turned up.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Everything was good”

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Posted 2 years ago

“I've used in2carparks 5 times excellent service”

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Posted 2 years ago

“Easy to use and great customer service.”

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Posted 2 years ago

“Excellent service will use again”

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Posted 2 years ago

“using it for many many years, exelent service”

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Posted 2 years ago

“It's a good way from the airport, give yourself time to get there. The staff are excellent, friendly I telephoned to ask exactly where they were, I had driven past their gate twice, they responded quickly and stayed on the phone until I saw their main gate. They immediately transferred me to the airport in their shuttle bus. I have since used them and can highly recommend them .”

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Posted 2 years ago

“Polite & efficient. Will book again.”

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Posted 2 years ago

“All very straight forward arrival with car, driven to airport and collection from airport all done in professional and timely manner”

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Posted 2 years ago

“not expensive & quick pick up”

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Posted 2 years ago

“Used many times over the years and usually quite good but last 2 times had to wait over half an hour to be picked up at the terminal evan though we paid the extra £5. Then drove around to pick up others from the free pickup point. Not happy may consider other options next time.”

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Posted 2 years ago

“If there was a 0 star rating- that's what they would get. Car park? More like sardines crammed into a tin. How on earth anyone gets their car back with no damage to doors or panels is a mystery. They also ask you for the car keys on arrival, something they don't advertise on their website. I booked my car in, and when I saw the " facilities", decided not to park there, and went to Liverpool Airport Long Stay instead, at considerable cost to myself. They wouldn't give a refund, probably needed my booking money to refurbish their knackered old minibus, which looked on its last legs, and doubtful whether it would have been capable of dropping off passengers at the terminal. Oh, and that costs another £5, again, not advertised at time of booking. Avoid, avoid, avoid at all costs.”

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Posted 2 years ago

I'm sorry to hear that you felt this way. We have been parking cars for over 15 years with thousands of happy customers.

Posted 2 years ago

“Great service . Thank you. Highly recommended”

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Posted 2 years ago

“Friendly staff, and quick pickup from the airport 👍”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 5,145 reviews