In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,111 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Staff pleasant and helpfull. Venue easy to find. Prompt service to airport. Good value for money.”

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Posted 1 year ago

“Did not use them I'd booked before I saw all the reviews so tried ringing up to cancel/refund my booking a few times got told all I would get is a credit note so did not bother anymore”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Fast, convenient, professional”

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Posted 1 year ago

“Only one shuttle bus and one estate car doing transfer to car park site from airport. There were 5 in our party so could only use the bus. Had to wait 1 hour for bus due to volume of people on our flight using in2carparks. No order of pick up either just all had to fight for bud when it came. Very disappointed”

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Posted 1 year ago

“Excellent service, quick, efficient and makes the airport so much less stressful!”

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Posted 1 year ago

“Pick up abit slow”

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Posted 1 year ago

“I was very impressed with my parking all with ease driver thereto take over to the airport on arrival to car park and same coming back will definitely use again”

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Posted 1 year ago

“Got to the car park in the early hours of the morning with my family to be greeted by an older guy on the desk, I got the kids out of the car who then had to listen to a foul mouthed rant from him. Not the way to start the holiday which is why I didn't rise to it. On our return the car was ready although we had to wait some time for pick up as there was only one mini bus instead of the usual 2. The manner of the day people was a real contrast to when we collected the car but certainly won't be using them again Shame as Liverpool airport was well organised.”

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Posted 1 year ago

“great service . There in minutes when I phoned them on on our return . This is the second time we have used them. would recommend”

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Posted 1 year ago

“Excellent service prompt pick up from airport back to car”

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Posted 1 year ago

“Really great service . Lovely staff .”

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Posted 1 year ago

“Very bad service waited 1 hour to be picked up from airport to car park. At the end we had to walk to car park never use again and avoid .”

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Posted 1 year ago

“Left car for a week no problems friendly guys when l booked car in. Mini bus airport brilliant After landing back at John Lennon When awaiting pickup from mini bus was abit of await (not to long) maybe need more than one mini bus at busier times. Only a minor thing Would recommend and would use again”

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Posted 1 year ago

“Turned up at 3am to drop car off, old man behind counter coughing into his hand, wiping snot on back of hand. Started to demand an extra £5 off every family due to Liverpool airport charging to drop off. However: 2 things on this, it's £5 per vehicle. And there is clear profiteering off this. Secondly, we had fully paid and had a screenshot of all paid, with FREE drop off and pick up on return. Clear mis selling in that case. I refused to pay and he became very hostile and argumentative. I still refused to pay. On return, pick up was fairly quick and no mention of the £5, which was clearly a scam by said old man. However our car was absolutely covered in bird lime. Truly covered, it was actually shocking. It has stained the paintwork. Very poor company and would not use after our experience even if free. Need to take a long hard look at yourselves.”

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Posted 1 year ago

“Great service. Easy to use”

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Posted 1 year ago

“Bit of a wait at pick up”

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Posted 1 year ago

“Fantastic customer service especially from the man who called me and went out of his way to get our elderly mums passport to us in time for check in after she left her wallet in the transfer vehicle”

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Posted 1 year ago

“Great service from everyone involved.”

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Posted 1 year ago

“Great service they instantly take you to the terminal and your cars ready when you back”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 5,111 reviews