In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,484 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park, transfer straight to airport and was there within 5mins of phoning for pick up early hours of the morning on our return. Highly recommend as much cheaper than airport parking.”

Helpful Report

Posted 2 years ago

“Have used in2 car parks for many years and find them very obliging and very convenient for airport access”

Helpful Report

Posted 2 years ago

“Very helpful and friendly and felt confident leaving my vehicle with them”

Helpful Report

Posted 2 years ago

“easy to book, quick transfer. no problems at all.”

Helpful Report

Posted 2 years ago

“Service was good, didn't wait around too long, just a little concerned the drop off /pick up point was outside the airport boundary (2-3 min walk) unless we paid an extra payment to get into the drop off point right by the airport”

Helpful Report

Posted 2 years ago

“Excellent service at a great price”

Helpful Report

Posted 2 years ago

“Used in2carparks for several years, never had any issues. They even looked after my car for 4 months when I became stranded in Europe due to covid.”

Helpful Report

Posted 2 years ago

“Waited an hour for collection. Told high volume of passengers used In2 from our flight - we were first to arrive at collection point and only 4 more cars parked. Rather be told truth! Discovered my mileage increased a mile. Strange - half mile to/from drop-off. I hope it wasn’t used to collect passengers whilst in In2 care????? Won’t be using In2 again 😡”

Helpful Report

Posted 2 years ago

I'm sorry to hear that you waited that long. You shouldn't have been waiting this long. Your car would have definitely not had increased mileage on the clock, the car does not leave our car park whilst it is parked with us.

Posted 2 years ago

“Really reliable service.”

Helpful Report

Posted 2 years ago

“Excellent as always”

Helpful Report

Posted 2 years ago

“Very good. I'm using this carpark for years. Quick transfers and unbeaten prices”

Helpful Report

Posted 2 years ago

“Always use this carpark when travelling from John Lennon Airport. The staff are always so helpful and friendly”

Helpful Report

Posted 2 years ago

“Brilliant efficient service. Never in over 20 years have we had to wait a long time to be picked up or dropped off. Well priced compared to those we used prior to starting with In2CarParks. The drivers are polite and helpful with heavy bags as well. All phone calls to In2CarParks are answered quickly, a definite plus for me”

Helpful Report

Posted 2 years ago

“Good service first time we have used you . Only gripe is the drop off distance from the airport. Good weather no problem, heavy rain not so good.Overall will use you again. Thanks.”

Helpful Report

Posted 2 years ago

“Straightforward, no queues, staff were friendly and cheerful and the booking-in process took a couple of minutes. Transport to the airport was fine - takes around 5-8 mins - although you have to walk a little way from where they drop you off which is ok on a warm/sunny day but wouldn't fancy it in winter in pouring rain. When you return they collect you from the same drop-off point, so again, not great in winter/bad weather. We had to wait around 15+ mins to be collected but it was a gorgeous day and we weren't in any hurry so no problem for us. Overall I thought the service was good, particularly as the price was considerably cheaper than other car parks, so worth the money and the short walk! Would definitely use again, but maybe not in winter.”

Helpful Report

Posted 2 years ago

“As I walked into reception the young girl said straight away my name she is lovely I dropped my car and keys off on the 10th June brilliant driver was already there waiting to take us to Liverpool airport but on our return on the 17th we had a little hick up and confusion about our return our car wasn’t waiting for us we booked online and they couldn’t find our new booking on there system they said we wasn’t due back till the 25th but was last years booking don’t know what happened with my new booking anyway luckily my car was blocked in only by one car it got sorted out pretty quick had to wait about 15 minutes I had to show them my booking which said 10th to the 17th june 2023 they was also confused but I would still book again with them as it’s sooo easy and 5 minutes away from Liverpool airport and the prices are really good too the staff are lovely and polite I will just make sure next time that they’ve got me online booking before I leave for my holiday really don’t know what happened though I’ve still given 5 star as it was just a hick up will definitely be using again”

Helpful Report

Posted 2 years ago

“Great friendly service...quick and very easy to use and a good price...have used for a number of years and still just as good...only point is the drop off now moved from outside the terminal building to the long term car park...not great in bad weather...”

Helpful Report

Posted 2 years ago

“We were unhappy about the pick up from liverpool airport. We were the first ones off the plane around 3.30 am in the morning ,we rang in2 carpark to be told buses were on there way . We waited a long 45minutes along with other passenger including children for the pick up,! the buses just didnt turn up . When I rang again the phone went to answer machine . Eventually a car turned up from in2carpark to say that there had been a issue . Disappointed”

Helpful Report

Posted 2 years ago

Hi, thanks for your feedback. You shouldn't have waited that long. We'll speak to the team to understand why and what the issue was. Usually you are picked up very quickly.

Posted 2 years ago

“Excellent service and staff.”

Helpful Report

Posted 2 years ago

“Picking up service was very slow and wanted £5 per couple for exit fer”

Helpful Report

Posted 2 years ago

In2CarParks is rated 4.6 based on 4,484 reviews