In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,484 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Very pleasant and helpful service when parking the car but on return it was a free for all. Despite the fact that I rang when my flight arrived, and the guy in the car park asked me to phone again when I collected my bags, I still waited 40 minutes before I collected my car. The shuttle bus only takes seven people at a time and there was no queue control. Unhelpful guy when I asked why he had asked me to call. Disappointing really after such a pleasant start but really the key part of the service is to be collected quickly when your flight lands in the early hours of the morning.”

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Posted 2 years ago

I'm sorry to hear this. The queue should have been an orderly queue. We will speak to the team who were running the transfers to find out why there was such a delay.

Posted 2 years ago

“All smooth and easy both ways thanks.”

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Posted 2 years ago

“Easy and quick transfers and one of the best prices..”

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Posted 2 years ago

“The car park needs to be clearly marked had great difficulty locating it as it’s surrounded by other car parking companies”

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Posted 2 years ago

I'm sorry to hear you struggled. The car park has a big sign outside of it to direct you in.

Posted 2 years ago

“Not enough room in minibus, driver rude and arrogant”

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Posted 2 years ago

I'm sorry to hear this. This is not the case with our drivers. We will speak to the team that were on shift at the time you were on the transfer bus.

Posted 2 years ago

“Convenient and affordable!”

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Posted 2 years ago

“This was so easy from the min of booking to arriving . The drop off of the car & shuttle to air port was quick & on return a simple phone call & shuttle back within 10 mins of grabbing luggage!!! Cars & car waiting”

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Posted 2 years ago

“Had difficulty finding the place despite instructions, but everything else was fine”

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Posted 2 years ago

“Cheap and safe parking. Friendly service. Punctual and free shuttle service to and from the airport.”

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Posted 2 years ago

“Excellence as usual. Always use these guys.”

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Posted 2 years ago

“Very professional!”

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Posted 2 years ago

“Great customer care 5mins from the airport Would definitely use again recommend”

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Posted 2 years ago

“Excelent service”

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Posted 2 years ago

“Excellent service as always..only let down by the long walk from dropoff...not in2s fault....airport charges are extortionate”

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Posted 2 years ago

“perfect staff and full profesional”

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Posted 2 years ago

“Excellent service every time we have used them”

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Posted 2 years ago

“Great service and nice people”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“DO NOT USE THIS COMPANY. If you value your car pay a little bit more for a decent service. My car was returned to me damaged 🤬”

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Posted 2 years ago

I'm sorry to hear this, there should not have been any damage to your car. Did you let reception know when you collected your car?

Posted 2 years ago

“Friendly staffs, fast and correct service Thank you and STRONGLY OFFER ANYBODY ANYTIME GREAT SERVICE, five stars”

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Posted 2 years ago

In2CarParks is rated 4.6 based on 4,484 reviews