In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,483 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,483 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“I had read a few bad reviews,but didn’t have a problem with any of their services.would use again.”

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Posted 3 months ago

“Booked as a last minute carpark for a last minute holiday and unfortunately I got the return time/ date mixed up as the return flight passed midnight. Was some confusion from the man I spoke to once we had collected our baggage but thought nothing of it. Now I know why. Was pretty much ignored/ grunted at once picked up then reprimanded back at the carpark. It was 0200 and I was alone with my daughter. Told they’d had to move 6 cars to get mine out as I’d booked for collection 17 hours later! Asked if I was eligible for a partial refund to which the man replied it was said date anyway. Completely unnecessary and I left feeling quite shaken and intimidated at the confrontation.”

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Posted 3 months ago

“Very good service safe place to live your car for week.”

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Posted 4 months ago

“AVOID. WORST EXPERIENCE EVER. April 2025 - Left my car there for a week and came back to find 3 scratches on the passenger side from the front wing all the way to the back. Reported to the office. Man came out and said “it’s hardly a scratch”. I offered to do the same to his car, but he wasn’t up for that! He asked if I took photos before going. Having double checked their terms and conditions it just says to report any damage before leaving the premises. Which I did. I was told nothing could be done till the Monday. I sent an email on the Sunday and didn’t receive a reply. Pay more. Park somewhere else. They have loads of bad reviews claiming damage and theft. Wish I’d read the reviews before booking with them.”

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Posted 4 months ago

“Second time i have used this car park and can not Faul it”

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Posted 4 months ago

“Very easy transfer”

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Posted 4 months ago

“Great service as always, means you can enjoy your holiday knowing your car is safe.”

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Posted 4 months ago

“Excellent”

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Posted 4 months ago

“Have used In2carparks for years and always get a fab service”

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Posted 4 months ago

“service was good, but had a 35 minute wait for transfer back to car park from airport”

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Posted 4 months ago

“Excellent service as always. By far the cheapest and always a really hassle free experience.”

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Posted 4 months ago

“Very competitive and reliable, from start to finish ish ,we always use them .”

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Posted 4 months ago

“Perfect in all respects. Efficient and polite.”

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Posted 4 months ago

“Hi, i have been using their business for a few years now. I recommend it as the website is very user friendly and the staff are very kind and patient. Thank you Almost forgot, the car was found as left, always!”

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Posted 4 months ago

“Very good staff”

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Posted 4 months ago

“It was the 3rd time I used in2 car park. Unfortunately this time I was very dispapointed with the rudeness of the person who responded to my call on 21/4/25. I called in2 park while waiking out of airport lounge informing the operator that I had arrived. Even,if it was my mistake to call him before reaching the car park outside the airport, he could have politely asked me to call him again once I had reached the car park. He asked me about my car I tried to tell him the registration number after telling him the make of my car, as there could be many vw Tiguan parked in your car park, he cut me short and started shouting at me, accusing me to be treaing him"as a peice of shit". when we reached the in2 office I was reminded about calling them once we reached the car park which was fair enough but calling office just few minutes earlier did not desreve this extremely rude behaviour. I am surprised, how could this rude person has so far survived working in a customer sevice position.”

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Posted 4 months ago

“Very good service excellent 👌”

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Posted 4 months ago

“Pleasant staff and very easy operation no hassle”

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Posted 4 months ago

“Excellent, quick service.”

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Posted 4 months ago

“everything was good from getting to car park then to airport then the return was all good all ran smoothly.”

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Posted 4 months ago

In2CarParks is rated 4.6 based on 4,483 reviews