In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,239 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“I would have been willing to pay extra for drop off right outside terminal if possible The staff are so lovely , happy, kind and cheery Good value”

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Posted 3 years ago

Hi there, thanks for your feedback. Yes, this is possible. There are signs in reception and on your booking confirmation that mention this. On your next booking, please ask at reception for this.

Posted 3 years ago

“Good service, but need more clarity regards extra payment for collection/drop off nearest to main terminal.”

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Posted 3 years ago

“Very handy location close to airport. Speedy lift to airport but you are dropped off about 5 minutes walk away which is no problem as easy to follow route to airport entrance. Arrived at 4 in the morning a slight wait for pickup but car was ready and waiting. Friendly service will certainly use them again. Thanks.”

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Posted 3 years ago

“Great service and friendly staff !”

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Posted 3 years ago

“Brill service”

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Posted 3 years ago

“They went beyond their remit to get my motor started when the battery was flat when I returned from holiday. Can’t thank them enough.”

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Posted 3 years ago

“Booked our car into car park in Speke, Liverpool, as I had done numerous times before. We had early flight and had to be at the airport for 4am. We arrived, booked our car in and got on the bus to the airport, halfway to the airport the driver said to my husband that he will be dropping us off in a different place, he stated that it would be approx 3 minute walk, previously we had always been dropped off in the collection/drop off car park across the road from the main door to the airport. I told him that, that was not OK, my mum has mobility issues and needs special assistance, there was no way she could walk the distance, especially in the pitch black and torrential rain. The driver said to us ‘It will cost you a fiver then’, so we had no choice but to pay. On our return, we had very much a similar experience….. so not only had we paid for our car to be in their car park, we had to pay an extra £10 for car park fees, absolutely disgusted. The driver said on our return ‘do you want picking up or not, are you paying the fiver or walking to the pick up point?’ Previously, they asked for a nominal sum when you booked your car in, which was clearly stated on the email when you booked. The confirmation email for this latest trip did not state that we would be dropped off and would experience a walk of approx 3 mins (this would have given us the option to look for a car park that would drop us at the airport entrance), nor did the confirmation email say that we would have to pay £5 each way to get near the airport entrance. Needless to say after many years using this company, that experience will be our last”

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Posted 3 years ago

Hi, thanks for your feedback. I'm sorry to hear that no one informed you of the option to drop off outside the terminal. This unfortunately has been something that has been forced on us by Liverpool airport. There are signs up about this at the car park and on the booking email. I will speak to the drivers who were working when you being transported to the airport as they should be friendly like normal. We do hope to see you again though and this one parking experience has been a one off out of all the times you have parked with us.

Posted 3 years ago

“Excellent. Efficient and very low cost.”

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Posted 3 years ago

“I have used In2carparks for more than 12 years now and can only recommend them. Never had any problems, car has always been safe and the staff are very good always prepared to help. I will continue to use them as Liverpool Airport is my 1st choice tor fly from.”

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Posted 3 years ago

“Great, efficient service. Many thanks.”

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Posted 3 years ago

“Thanks for driver , we nearly late but he help and left on passport border 😁😘”

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Posted 3 years ago

“Staff friendly and efficient. Collected at drop off point when we returned and did not have to wait. Only issue I had was, not being local, I had a little problem finding the site. Would I use again .... definitely 👍”

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Posted 3 years ago

“Been using this company for year's never had a problem, only takes a few minutes to be picked up,and drivers are always polite and friendly, my car is always ready in my return journey.”

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Posted 3 years ago

“Great service, very happy . Will definitely use again when travelling from Liverpool.”

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Posted 3 years ago

“Excellent, friendly, never been let down by them”

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Posted 3 years ago

“Too far to drag suitcases from drop off point to airport”

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Posted 3 years ago

“Always found them helpful and reasonably prompt. Having a one-way ticket and no date to confirm return they have been very reasonable, just needing a telephone call to tell them of any delay in returning sometimes days or weeks later. One improvement I would like is that emails are read and answered.”

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Posted 3 years ago

“Excellent service as usual”

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Posted 3 years ago

“I've been using this carpark for around 4 years and it's the cheapest and most accommodating. Unfortunately, due to airport prices the shuttle bus cannot drop us off right outside the airport without an additional £10, £5 drop off and £5 pick up, or simply pay nothing and get dropped off outside the airport and walk to the airport and chance the weather. It would be beneficial to mention this on your website and give your customers the option as opposed to being asked on the shuttle bus.”

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Posted 3 years ago

“Everything went swimmingly”

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Posted 3 years ago

In2CarParks is rated 4.6 based on 5,239 reviews