iMyHome Reviews

Name: iMyHome
Rating: 4.66

4.7 Rating 2,339 Reviews

95 %

of reviewers recommend iMyHome

Company Reviews

Metrics

Info

4.7

Based on 2,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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iMyHome 5 star review on 2nd September 2021

Charles Nyokanhete

iMyHome 4 star review on 2nd February 2018

Jeremy

iMyHome 5 star review on 10th January 2018

Anonymous

Anonymous // 01/01/2019

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“My survey was done very quickly and at good price”

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Posted 5 years ago

“Efficient and very good telephone manner.”

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Posted 5 years ago

“Very quick to call following my enquiry and very informative with a competative price however i was promised survey booked within 3-7days of payment however this was not the case so realistic timescales would be preferred in future”

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Posted 5 years ago

“Very efficient and very helpful. Would recommend”

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Posted 5 years ago

“There was some confusion over the booking time and dates regarding the survey which was a little frustrating. However once complete the survey was everything that I needed. Thank you”

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Posted 5 years ago

“Easy to use and keeps you updated in every aspect of the survey process.”

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Posted 5 years ago

“Very efficient from start to finish. Definitely recommend this company.”

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Posted 5 years ago

“I was pleased with the service that I received and would recommend them to friends and family.”

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Posted 5 years ago

“We had a quick response and good customer service team. Not much more we can say as only used once.”

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Posted 5 years ago

“Quick service. But they actually a sign my case to another local surveyor to conduct.”

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Posted 5 years ago

“Speedy service”

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Posted 5 years ago

“Competitively priced and good service. Would recommend them.”

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Posted 5 years ago

“I stumbled across iMyHome online and wasn't sure, but gave them a go and can say I am absolutely thrilled with the service I received. Unknown to myself, or the estate agent selling the property, it was of non standard construction, hence I discovered on the day of the first survey, I would need a buildings survey (the surveyor advised he would not carry out the survey). iMyHome were brilliant, rebooking and only charging the difference. Fabulous customer service from start to finish and I wouldn't hesitate to recommend them. They really couldn't have been more helpful.”

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Posted 5 years ago

“I had previously booked a survey on a property but the build was constantly being put back, eventually I was refunded , I then found another property and the team at Imyhome were superb and rearranging along with keeping the original fee.”

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Posted 5 years ago

“Arranged survey quickly and kept me informed of progress. Chased the surveyor immediately when report was late”

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Posted 5 years ago

“Overall happy with the service and pricing. It's nice that they do a online report which is available in less than a week's time.”

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Posted 5 years ago

“Well understand report”

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Posted 5 years ago

“I was very pleased with the service I received from iMyHome. From the very beginning they guided me through which survey i would require then kept me updated throughout. The report they offered was very well detailed and allowed us to know our next steps. Would definitely recommend.”

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Posted 5 years ago

“Great service all the way through, the easiest part of this whole process”

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Posted 5 years ago

“Good customer service. Would have given them 5 stars if they had vetted the surveyors they use more. I had 2 cancellations, before getting one surveyor to visit me and then I had some problems with the surveyor too (quite lazy, slow to respond, had many back and forths...). These problems could have been solved if imyhome supported a choice model with reviews. I'm sure this would make the surveyors aim for a better service as their future success would rely on good feedback and reviews. Now you don't know what service you'll get as imyhome does the vetting and the choice on your behalf. In my experience it wasn't brilliant on any of these.”

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Posted 5 years ago

iMyHome is rated 4.7 based on 2,339 reviews