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Immigration Advice Service Reviews

4.4 Rating 884 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

4.4

Based on 884 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

100 Borough High St
London
SE1 1LB

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Immigration Advice Service 5 star review on 24th February 2020

Immigration Advice Service 5 star review on 11th December 2019

Immigration Advice Service 5 star review on 11th December 2019

Immigration Advice Service 5 star review on 29th April 2019

Immigration Advice Service 5 star review on 26th April 2019

Immigration Advice Service 5 star review on 6th June 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please don't waste your time with this company, as their booking process is a disaster. I paid $280 for an online interview and nobody showed up. Eventually, after 17 minutes a lawyer popped up on my screen, but only after me having fired several emails to alert them I was waiting. The lawyer was nice and agreed it was unprofessional and that he would arrange a partial refund as we only had 13 minutes remaining of the 30-minute meeting. After the meeting, I reached out to the Booking Manager, and this is what his reply was: We do not issue refunds as a matter of policy. We're all human after all. But I guess no one is allowed to make a mistake.”

Posted 8 months ago

“Very happy with the advice received from Mark Rigby at your office regarding my interest in immigrating to the UK, where my grandmother was born. He was very helpful and pleasant on the phone, and I will most likely proceed forward with seeking my UK citizenship with IAS. Thanks so much!”

Posted 8 months ago

“I did have an visa issues for my wife, she was overstaying for over 6 months by mistake. We didn't know what to do. We were without an hope for visa, but by contacting Ias, the customer services was very good and very helpful. We have been advised by Samantha Cretten. She was very helpful and clear explanation and high level of knowledge of immigration law and her explanation was easy to understand. She gave opportunity to ask questions and gave us her email address in case if we still want to ask questions within 3 working days after the meeting.”

Posted 8 months ago

“I booked an appointment with IAS and paid £150. I was told by the receptionist over the phone that this would be refunded if the appointment was cancelled within 24 hours. I cancelled the appointment within 21 hours and received a refund of only £120, two weeks later, and was told that a £30 'administration fee' had been charged to cancel the appointment. This information is buried on the website, wasn't mentioned over the phone, and is not mentioned anywhere on the online booking form. It is impossible to get a response to my complaint from the IAS. There is no way that cancelling an online appointment would result in a £30 loss to the business - it is sneaky and unethical to charge this. If this business can't be trusted with something as simple as canceling an appointment, they cannot be trusted with anything as serious as a visa application.”

Posted 8 months ago

“It was pleasant to know a complete and easily understandable information which we want to know. Thank u”

Posted 8 months ago

“I Need a job”

Posted 8 months ago

“Shouldn't be coming here breaking are laws send boats back to were come from”

Posted 8 months ago

“First time”

Posted 8 months ago

“Session itself was helpful but I received no response to a follow up question despite emailing it twice during the 3 days post-meeting. I’ll take my money elsewhere for any additional assistance needed.”

Posted 8 months ago

“my lawyer N.A victimized me for 6 months with wrong transactions. I had a mental and psychological breakdown and despite the bad service she gave me, I could not get back the fee I paid and she slandered me, sent an email claiming that the consular officer demanded money for the visa application and that I did not pay, and he accused me of being guilty. I think she got unfair advantage, she ate my right and sent false emails. I'm writing this comment and so that other people are not victimized.”

Posted 8 months ago

“Consulted with lawyer Samantha Cretten on a visa matter. She was most knowledgeable, attentive and kind. Would wholeheartedly recommend her services to one and all.”

Posted 9 months ago

“They lost my important documents they imgoring my emails and when I call they always put me on different link where no one picking up ! I pay 1200 to get citizenship and they didn't do no citizenship and on top I bet my they lost and I will suit the company!”

Posted 9 months ago

“IAS is very helpful for me and very supporting service open the website for apply visa then immediately respond IAS lawyer yes how may I help you then you talk and clear what you want so I am happy very fast service.”

Posted 9 months ago

“Very clear and to the point information shared from this service.”

Posted 9 months ago

“I love there feedback mails . May b one day they help me to move abroad”

Posted 9 months ago

“I thought these guys were very good and friendly on first contact. Obviously they need to book you for the hour session with a lawyer is there end game, thats how they make a living, but it is very reasonable at UKL 125 or something and they will answer anything you want. But they didnt over push it when I said I wasnt quite ready and they send through a newsletter once a week. And they website gives a lot of good info.”

Posted 9 months ago

“l need help to work”

Posted 9 months ago

“I am from Ethiopia I want work any work even washing toilet”

Posted 9 months ago

“PLEASE CAN YOU HELP ME”

Posted 9 months ago

“Trying to find a place to help me with my VISA application and using the online chat with Emmie. All they want to do is book you in and take your details, phone number etc, she couldn't actually answer any questions as simple as is the phone call in English...then she proceeded to hang up the chat. Really bad customer service, if its that bad with the first question doubt they will be much more helpful with the rest of the VISA application. Very rude.”

Posted 9 months ago

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Immigration Advice Service is rated 4.4 based on 884 reviews