Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.38

4.4 Rating 1,029 Reviews

86 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I get the impression they are a scam organization, not very knowledgeable and terrible service. It took me numerous attempts to get through to the immigration person who still had to hear my story yet again. I will not be paying money to people I do not trust. They asked me if I was living in, wait for it...southern Ireland? There is no official southern Ireland, it is Ireland. It is not NI it is just Ireland. I do not like the reviews and so will not be contacting them again. There does not seem to be any recent good reviews. Oh, and by the way, I tried live chat, email and telephone. The website doesn't seem to be a genuine one either.”

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Posted 2 years ago

“I went to ias because I foolishly thought I could trust them. We arrange a paid call for £160 and got 15 minutes and bad advice. Other solicitors give you 15 minutes at no cost. The so called solicitor we spoke too had no idea and kept having to Google things. Then still got it wrong if we had listened to he my partner would have left the country leaving me and our 3 year old son for at least 8 months. Luckily an intervention by a friend made us look at another route which is working. I asked for my money back and they said by email it would take upto 28 days it has now been 31days. Absolute conmen and women. Please do not trust I beg you their are better solicitors out there”

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Posted 2 years ago

“Really horrible service. I was trying to put no stars but that was not possible unfortunately. Charged me 150 GBP and call lasted about 7 minutes...6 minutes was just confirming my information and 1 minute of just telling me my only option is marriage. No other potential options were explored and no plans given for what I could do in the upcoming years. What an absolute waste. The person helping me Dorota seemed to have to pause and look in her notes on what I could maybe do so I told her that she is wasting my time and ended the call. Then Alexandra emailed me afterwards saying that proper advice was given and no refund will be awarded. I am not sure if their previous reviews are fake but avoid these people at all costs.”

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Posted 2 years ago

“We found the Service to be very good. Every aspect of our connection so far has been prompt and efficient. Our advisor James Hampson has been particularly helpful and we would recommend him and the Service to anyone needing U K immigration advice.”

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Posted 3 years ago

“Am very satisfy with this service giving the you so much.. I will give you 5 stars”

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Posted 3 years ago

“After a good initial consultation and setup, I was sent a long list of information to collect. I paid the fee and started sending the information through. Unfortunately that's when IAS became unresponsive. It's now been several months and I've either received holding replies 'I will answer tomorrow' or nothing at all. I just a refund now. I feel like I've been scammed. Especially since it is impossible to leave a review on their website! They've linked another 'reviews' site to keep a good rating.”

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Posted 3 years ago

“Really helpfull and stayed in contact with me”

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Posted 3 years ago

“I contacted and paid for an initial consultation. I was expecting the lawyer to give me different options of paths to immigration, instead he was steadfast on the one path I kept telling him I was not interested in, which is not actually my main issue. It took him almost a week to send me a review of our consult and after he just simply would not respond to any follow up questions. It felt like they took my money so he just simply didn't care after. Very unprofessional.”

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Posted 3 years ago

“My experience with them was excellent, professional. Sadly they confirmed that I would not be able to do what I wanted though if my circumstances change I will definitely enlist their help again.”

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Posted 3 years ago

“Very helpful and easy to talk to.”

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Posted 3 years ago

“We were provided with a good overview of the situation and important important information during the first consultation and it was helpful to be allowed to ask follow-up questions for the few days after the consultation. They sound confident about supporting our application.”

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Posted 3 years ago

“Jason Griffiths the immigration lawyer has been very helpful, pleasant and informative. He helped me with what I needed and more. He sent me an email with written confirmation of advice and all the links to support it very shortly after. I would certainly recommend the service and from my experience I would recommend Jason.”

Helpful Report

Posted 3 years ago

“Thank you for the great service received from the ladies I dealt with at IAS. Nadia Khan made the initial contact after my enquiry and Sara Pino whom I had the consultation. I felt well informed and follow up has also been great. Thank you for making a very new and unknown area for me one that I am not scared of anymore.”

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Posted 3 years ago

“We experienced a prompt and informative response. Staff are kind and empathetic , wanting to do the best they can for people experiencing difficult circumstances.”

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Posted 3 years ago

“I contacted IAS regarding the need for more information and clarification of any options available for my situation. Right from first contact, I found IAS staff to be caring, professional and they fulfilled the actions promised. Whilst I have not yet made any applications due to the limited options available for me, Thankyou, I would use again and recommend.”

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Posted 3 years ago

“DONT……Communication is horrible and that’s only if you an existed client, no one reachable, not by phone or even email. You will have to call the landline and then look for your caseworker, they will say we will send him a msg, because he is not available or in a meeting, my experience been a nightmare, no one is updated, no one knows where is my resident permit, no one knows where my passport is……Simply a mess. Days pass to months for them just to deliver your permit, you would be lucky in you received an email back from them and that’s only in the afternoon and that’s push it till next day, got in touch with 4 persons since the beginning, a manager then 2 caseworkers and then another manager, progress takes for ever. They will get the job done but you will suffer”

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Posted 3 years ago

“I m very satisfied about the service.”

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Posted 3 years ago

“Very personable staff. All questions were answered”

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Posted 3 years ago

“I wanted advice on My daughter becoming a British citizen after being born in Thailand. Knowing how difficult Thai visas can be and all the qualifying criteria needed I assumed it was going to be a long and expensive process to complete from the UK. The advice given on my first consultation face to face via video link, Saved me over £1000 and a lot of wasted time and effort. Im now well on the way to obtaining my daughters British passport and Nationality certificate. Thank you IAS.”

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Posted 3 years ago

“We had our introductory meeting with Microsoft teams. The meeting was very informative and the people were friendly. I will continue to use their service. I recommend them, and think the cost will be worth it.”

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Posted 3 years ago

Immigration Advice Service is rated 4.4 based on 1,029 reviews